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Syncreon Consulting

Cisco Webex DI Implementation Specialist - (Remote)

Syncreon Consulting, Trenton, New Jersey, United States

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Full-time

Company Description We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies.

Job Description Key Responsibilities

Lead the

end-to-end deployment

of Cisco Webex Dedicated Instance (DI) solutions, including planning, design, configuration, integration, testing, and go-live.

Conduct

as-is assessments

of client’s collaboration environment and recommend migration/modernization strategies.

Configure Cisco Unified Communications Manager (CUCM), Unity Connection, Expressway, IM & Presence, and other collaboration applications within the Webex DI environment.

Integrate Webex DI with

cloud services (Webex Calling, Webex App, Control Hub)

and on-premises systems.

Collaborate with network, security, and voice teams to ensure smooth interoperability and compliance.

Perform

user migrations, number porting, and device onboarding

with minimal downtime.

Provide

knowledge transfer, documentation, and training

to clients and internal teams.

Troubleshoot and resolve complex issues related to Webex DI deployment, security, and integrations.

Stay updated on Cisco’s latest

Webex features, updates, and best practices .

Required Qualifications

Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).

5+ years of hands-on experience in Cisco Unified Communications / Collaboration technologies.

Proven experience implementing and migrating to

Cisco Webex Dedicated Instance (DI) .

Strong knowledge of:

Cisco Unified Communications Manager (CUCM)

Cisco Unity Connection (CUC)

Cisco Expressway

Cisco IM & Presence

Webex Control Hub

Familiarity with SIP trunking, PSTN connectivity, SBCs (e.g., CUBE, Audiocodes, Ribbon) .

Experience with hybrid integrations (Active Directory, Single Sign-On, Azure AD, Cisco Directory Connector).

Strong understanding of VoIP protocols (SIP, RTP, SRTP, H.323) .

Excellent problem-solving, documentation, and client-facing communication skills.

Preferred Qualifications

Cisco Collaboration certifications such as:

CCNP Collaboration , CCIE Collaboration , or Webex Calling Specialist certification .

Experience with Microsoft Teams Direct Routing / Zoom Phone integration .

Familiarity with network security policies, firewalls, and QoS for voice/video traffic .

Knowledge of cloud migration tools and methodologies .

Regards,

Mohammed ilyas,

PH - 229-264-4024 or Text - 229-469-1455 or you can share the updated resume at Mohammed@vtekis. com

Additional Information All your information will be kept confidential according to EEO guidelines.

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