Salesforce
Principal Architect
at
Salesforce
Join to apply for the
Principal Architect
role at
Salesforce . 2 days ago – be among the first 25 applicants.
Job Category: Sales
About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Ambition meets action, tech meets trust, and innovation is a way of life. We seek Trailblazers passionate about improving business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of everything.
Job Description The Technical Architect is a customer‑facing, strategic member of the Solutions Engineering organization. Blending business, technical, and sales skills, the role acts as a domain expert who uses a consultative approach to understand business and technical requirements. Technical Architects help customers achieve a true omnichannel experience, leveraging deep industry knowledge, data system integration, and enterprise marketing solution design to support the sales teams’ customer‑centric technical sales strategy and Salesforce‑solution fit. Subject matter experts in areas such as application architecture, data, integration, security, cloud computing, personalization, customer data platforms, distributed platforms, email, mobile, social media, digital marketing strategy, AI, and analytics are expected.
Responsibilities
Be the trusted advisor to customers, prospects, and the broader Marketing Solutions Engineering team.
Work with solutions engineers to understand the customer’s unique business challenges and conduct architecture and solutioning workshops.
Develop technical integration approaches, including data flow and architectural diagrams.
Create customized presentations, demonstrations, and prototypes to prove the solution’s business value to the customer.
Orchestrate targeted workshops that drive technical approaches and best practices aligned with the customer’s business objectives and priorities.
Present Salesforce Marketing Cloud technology infrastructure with deep understanding of platform capabilities, hosting infrastructure, security, and integration capabilities.
Assist Solutions Engineers in transferring knowledge to ensure successful use of the solution.
Develop and deliver ongoing enablement, content, repeatable solutions, and tools to support the Solutions Engineering organization.
Continuously participate in product, sales, and procedural trainings and certifications to maintain the knowledge necessary for success.
Required Qualifications
Strong understanding of digital marketing processes and significant experience delivering data‑driven marketing solutions.
Four‑year college degree or equivalent experience with demonstrated proficiency.
5+ years of proven consulting and solution design experience working with customers.
Deep understanding and passion for the digital marketing landscape.
Experience designing data flows to ingest, process, and export data across multiple systems.
Experience delivering presentations and demonstrations to senior‑level business and technical audiences.
Experience facilitating customer‑focused workshops.
Excellent time‑management skills and ability to support multiple concurrent projects.
Can configure an end‑to‑end solution on the Salesforce platform.
Continually exploring new technologies and learning.
Understanding of enterprise software sales process and methodologies.
Knowledge of server‑side web development, scripting languages, and protocols such as HTML, XML, JavaScript, HTTP, CSS, JSON.
Broad experience in large‑scale database and data‑warehousing technologies, ETL processes, analytics, and cloud technologies.
Data and CDP expertise: Salesforce Data Cloud platform experience to support pre‑sales engagements.
AI knowledge: experience with machine learning concepts (predictive and generative AI) and communicating value to diverse audiences.
CRM knowledge: familiarity with Salesforce CRM and modern data stacks, comfortable discussing governance, security, and integration.
Understanding of REST API integrations and SDKs.
Knowledge of scalable computing resources via cloud environments such as Amazon Web Services, Microsoft Azure, and Google Cloud Platform.
Understanding of cloud‑based platform architecture (SaaS, PaaS, multi‑tenancy, multi‑tiered infrastructure, and application servers).
Position defined as a remote employee; expected travel to clients and internal collaboration 25‑50%.
Preferred Qualifications
Experience as an architect, solution engineer, IT consultant, or developer in a customer‑facing role that provided differentiated software technology solutions.
Experience with Data Cloud and/or Agentforce implementation.
Expertise in designing and implementing data integrations across various systems.
Hands‑on work with Generative AI, large language models (LLMs), agent‑based frameworks, and prompt engineering.
Proven experience presenting and demonstrating to senior business and technical stakeholders.
Experience in facilitating and leading customer‑focused workshops.
Familiarity with enterprise software sales processes and techniques.
Awareness of data governance and privacy regulations.
Proven experience in a specific field, vertical, or market segment is helpful.
Unleash Your Potential When you join Salesforce, you’ll be limitless across all life areas. Our benefits and resources support your balance and
be your best , while AI agents accelerate your impact so you can
do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes, delivering amazing customer experiences.
Accommodations Require assistance due to a disability? Submit a request via the Accommodations Request Form.
Posting Statement Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination. Employment decisions are based on merit, competence, and qualifications, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran or marital status, or political viewpoint. This policy applies throughout all employment practices and ensures fair treatment for all.
Compensation In the United States, compensation will be determined by location, job level, knowledge, skills, and experience. Base salary range: $168,420–$225,260 annually (2024); territory ranges vary. For example, California and New York, and select cities in Boston, Chicago, Seattle, and Washington D.C. have a base range of $185,220–$247,730. The range represents base salary only and does not include bonus, equity, or benefits.
#J-18808-Ljbffr
at
Salesforce
Join to apply for the
Principal Architect
role at
Salesforce . 2 days ago – be among the first 25 applicants.
Job Category: Sales
About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Ambition meets action, tech meets trust, and innovation is a way of life. We seek Trailblazers passionate about improving business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of everything.
Job Description The Technical Architect is a customer‑facing, strategic member of the Solutions Engineering organization. Blending business, technical, and sales skills, the role acts as a domain expert who uses a consultative approach to understand business and technical requirements. Technical Architects help customers achieve a true omnichannel experience, leveraging deep industry knowledge, data system integration, and enterprise marketing solution design to support the sales teams’ customer‑centric technical sales strategy and Salesforce‑solution fit. Subject matter experts in areas such as application architecture, data, integration, security, cloud computing, personalization, customer data platforms, distributed platforms, email, mobile, social media, digital marketing strategy, AI, and analytics are expected.
Responsibilities
Be the trusted advisor to customers, prospects, and the broader Marketing Solutions Engineering team.
Work with solutions engineers to understand the customer’s unique business challenges and conduct architecture and solutioning workshops.
Develop technical integration approaches, including data flow and architectural diagrams.
Create customized presentations, demonstrations, and prototypes to prove the solution’s business value to the customer.
Orchestrate targeted workshops that drive technical approaches and best practices aligned with the customer’s business objectives and priorities.
Present Salesforce Marketing Cloud technology infrastructure with deep understanding of platform capabilities, hosting infrastructure, security, and integration capabilities.
Assist Solutions Engineers in transferring knowledge to ensure successful use of the solution.
Develop and deliver ongoing enablement, content, repeatable solutions, and tools to support the Solutions Engineering organization.
Continuously participate in product, sales, and procedural trainings and certifications to maintain the knowledge necessary for success.
Required Qualifications
Strong understanding of digital marketing processes and significant experience delivering data‑driven marketing solutions.
Four‑year college degree or equivalent experience with demonstrated proficiency.
5+ years of proven consulting and solution design experience working with customers.
Deep understanding and passion for the digital marketing landscape.
Experience designing data flows to ingest, process, and export data across multiple systems.
Experience delivering presentations and demonstrations to senior‑level business and technical audiences.
Experience facilitating customer‑focused workshops.
Excellent time‑management skills and ability to support multiple concurrent projects.
Can configure an end‑to‑end solution on the Salesforce platform.
Continually exploring new technologies and learning.
Understanding of enterprise software sales process and methodologies.
Knowledge of server‑side web development, scripting languages, and protocols such as HTML, XML, JavaScript, HTTP, CSS, JSON.
Broad experience in large‑scale database and data‑warehousing technologies, ETL processes, analytics, and cloud technologies.
Data and CDP expertise: Salesforce Data Cloud platform experience to support pre‑sales engagements.
AI knowledge: experience with machine learning concepts (predictive and generative AI) and communicating value to diverse audiences.
CRM knowledge: familiarity with Salesforce CRM and modern data stacks, comfortable discussing governance, security, and integration.
Understanding of REST API integrations and SDKs.
Knowledge of scalable computing resources via cloud environments such as Amazon Web Services, Microsoft Azure, and Google Cloud Platform.
Understanding of cloud‑based platform architecture (SaaS, PaaS, multi‑tenancy, multi‑tiered infrastructure, and application servers).
Position defined as a remote employee; expected travel to clients and internal collaboration 25‑50%.
Preferred Qualifications
Experience as an architect, solution engineer, IT consultant, or developer in a customer‑facing role that provided differentiated software technology solutions.
Experience with Data Cloud and/or Agentforce implementation.
Expertise in designing and implementing data integrations across various systems.
Hands‑on work with Generative AI, large language models (LLMs), agent‑based frameworks, and prompt engineering.
Proven experience presenting and demonstrating to senior business and technical stakeholders.
Experience in facilitating and leading customer‑focused workshops.
Familiarity with enterprise software sales processes and techniques.
Awareness of data governance and privacy regulations.
Proven experience in a specific field, vertical, or market segment is helpful.
Unleash Your Potential When you join Salesforce, you’ll be limitless across all life areas. Our benefits and resources support your balance and
be your best , while AI agents accelerate your impact so you can
do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes, delivering amazing customer experiences.
Accommodations Require assistance due to a disability? Submit a request via the Accommodations Request Form.
Posting Statement Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination. Employment decisions are based on merit, competence, and qualifications, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran or marital status, or political viewpoint. This policy applies throughout all employment practices and ensures fair treatment for all.
Compensation In the United States, compensation will be determined by location, job level, knowledge, skills, and experience. Base salary range: $168,420–$225,260 annually (2024); territory ranges vary. For example, California and New York, and select cities in Boston, Chicago, Seattle, and Washington D.C. have a base range of $185,220–$247,730. The range represents base salary only and does not include bonus, equity, or benefits.
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