IT Helpdesk Leader — 24/7 Hybrid Support

A staffing solutions firm is seeking an IT Support/Helpdesk Leader in Washington, DC. The successful candidate will lead a local support team, oversee Tier 1 & Tier 2 support, and drive improvements to enhance user experience. Candidates should possess over 6 years of end-user support experience with at least 3 in a supervisory role, alongside strong leadership and communication skills. This full-time role offers a hybrid work environment and a competitive salary range between $150,001 and $200,000 annually. #J-18808-Ljbffr