Phathom Pharmaceuticals
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Senior Manager, Inside Sales
role at
Phathom Pharmaceuticals
Phathom Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of gastrointestinal (GI) diseases. With exclusive rights in the United States, Europe, and Canada to vonoprazan—a first‑in‑class potassium‑competitive acid blocker (PCAB)—Phathom is working to transform the treatment of acid‑related disorders.
Our Current Portfolio Includes
VOQUEZNA® (vonoprazan) tablets, approved for the treatment of heartburn associated with Non‑Erosive GERD, as well as the healing and maintenance of healing of Erosive GERD
VOQUEZNA® TRIPLE PAK® (vonoprazan tablets, amoxicillin capsules, clarithromycin tablets) and VOQUEZNA® DUAL PAK® (vonoprazan tablets, amoxicillin capsules), approved for the treatment of H. pylori infection in adults
Beyond our commercialized products, we are advancing a pipeline focused on innovative treatments for other acid‑related GI disorders, including Eosinophilic Esophagitis (EoE).
At Phathom, we are fueled by innovation, driven by purpose, and united by a shared commitment to improving patient outcomes. Our team comprises seasoned GI and industry experts with proven track records of delivering groundbreaking therapies, including anti‑secretory agents. Together, we are tackling unmet medical needs and working hard to enhance the lives of patients.
We seek motivated, innovative problem‑solvers who excel in fast‑paced, collaborative environments and are eager to make an impact. At Phathom, you’ll find more than a career – you’ll join our “Phamily,” where employees feel empowered, valued, and inspired to do their best work.
In August 2025, we proudly earned the distinction of being Great Place to Work® certified, with 91% of surveyed employees affirming that Phathom is an exceptional workplace.
Ready to help change the landscape in GI? Join us and be part of something extraordinary.
Senior Inside Sales Manager – Responsibilities
Recruit, train, and manage a team of Inside Sales Representatives to deliver exceptional customer engagement and compliantly achieve sales objectives.
Foster a culture of high performance, accountability, and collaboration.
Coach, develop and manage the Inside Sales team to consistently meet and exceed defined sales goals, activity expectations, and KPIs through clear communication, accountability and ongoing feedback.
Partner with HR to evaluate, develop, and retain top talent within the Inside Sales organization.
Sales Strategy and Execution
Develop and execute business plans to drive product adoption, align with brand strategy, and complement field sales efforts.
Collaborate with Marketing, Commercial Operations, and Field Sales Leadership to ensure consistent and compliant messaging and customer experience.
Monitor team performance using data and analytics; identify trends, coach for improvement, and share best practices across the organization.
Maintain a strong understanding of product, disease state, and market dynamics to lead meaningful, customer‑centered sales conversations.
Training and Capability Development
As a member of the Training team, design and deliver onboarding and ongoing skill development for Inside Sales and field sales teams.
Conduct live and virtual training sessions focused on the selling framework, scientific exchange, disease state education, and customer engagement aligned with Phathom’s brand strategy.
Support the development of training content that reflects best practices and insights from inside sales performance data.
Cross‑Functional Collaboration
Collaborate cross‑functionally with Field Sales Leadership, Marketing, Compliance, Sales Operations, HR, and Legal, ensuring alignment across the commercial organization.
Partner closely with the Regional Sales Managers to ensure Inside Sales initiatives complement field execution and drive cohesive customer engagement.
Work with Commercial and Marketing leadership to ensure inside sales initiatives align with overall business goals and customer strategies.
Communicate strategies and results to key stakeholders; share success stories and lessons learned to strengthen the broader commercial organization.
Education & Experience
Education: Bachelor’s degree from an accredited college or university.
Industry Experience: Minimum 5 years of experience in sales, preferably inside sales, with at least 3‑5 years in leadership or training roles.
Training & Coaching: Strong experience in developing and delivering coaching or training programs.
CRM Proficiency: Advanced understanding of CRM tools (Veeva, Salesforce) and virtual engagement platforms (Teams, Zoom, Veeva Engage).
Analytical Skills: Ability to interpret performance metrics, identify trends, and develop data‑driven coaching plans.
Compliance Knowledge: Deep understanding of pharmaceutical compliance standards and promotional regulations.
Communication: Exceptional verbal and written communication skills.
Experience launching new products in competitive markets.
Previous experience in gastroenterology or a specialty therapeutic area preferred.
Experience building and managing a high‑performing sales or inside sales team preferred.
Demonstrated success partnering cross‑functionally with Sales, Training, Sales Ops, and Compliance.
Familiarity with hybrid or virtual commercial models.
Phathom’s Core Values
Perseverance – With hard work and determination, together we overcome all obstacles
Humble – We put others first, remain grounded and let our work speak for itself
Accountable – We are reliable and take personal responsibility in all that we do. We take pride and ownership in our work every day
Transparent – We say what we mean, debate openly and respectfully, and have no hidden agendas
Entrepreneurial – We are nimble, agile and embrace innovation. We challenge the status quo, enjoy change and approach problems unconventionally
Benefits
Highly competitive medical, dental and vision coverage options with low monthly premiums
Roth & Traditional 401(k) savings plan with annual employer match
Long‑term incentive equity compensation program
Employee Stock Purchase Plan (ESPP)
Comprehensive paid leave programs, including:
16 weeks of paid parental leave for all new parents
4‑week part‑time Bridge‑Back‑to‑Work Program
Hybrid and Flex Working Arrangements
Unlimited Time Off
17 paid company holidays in addition to a year‑end winter shutdown period
Annual Fitness & Wellbeing Reimbursement
Company‑provided Life and Accidental Death & Dismemberment (AD&D) insurance
Company‑provided short and long‑term disability benefits
Company‑funded HSA plan
Accident and Hospital Indemnity insurance
Employee Assistance Program (EAP)
Employee recognition program
Employee discounts
Annual Base Salary: $140,000 - $170,000
Phathom is an equal opportunity employer that is committed to inclusion and diversity and provides equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Applicants with a disability who require a reasonable accommodation for any part of the application, interview or hiring process can contact us by sending an email to care@phathompharma.com.
#J-18808-Ljbffr
Senior Manager, Inside Sales
role at
Phathom Pharmaceuticals
Phathom Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of gastrointestinal (GI) diseases. With exclusive rights in the United States, Europe, and Canada to vonoprazan—a first‑in‑class potassium‑competitive acid blocker (PCAB)—Phathom is working to transform the treatment of acid‑related disorders.
Our Current Portfolio Includes
VOQUEZNA® (vonoprazan) tablets, approved for the treatment of heartburn associated with Non‑Erosive GERD, as well as the healing and maintenance of healing of Erosive GERD
VOQUEZNA® TRIPLE PAK® (vonoprazan tablets, amoxicillin capsules, clarithromycin tablets) and VOQUEZNA® DUAL PAK® (vonoprazan tablets, amoxicillin capsules), approved for the treatment of H. pylori infection in adults
Beyond our commercialized products, we are advancing a pipeline focused on innovative treatments for other acid‑related GI disorders, including Eosinophilic Esophagitis (EoE).
At Phathom, we are fueled by innovation, driven by purpose, and united by a shared commitment to improving patient outcomes. Our team comprises seasoned GI and industry experts with proven track records of delivering groundbreaking therapies, including anti‑secretory agents. Together, we are tackling unmet medical needs and working hard to enhance the lives of patients.
We seek motivated, innovative problem‑solvers who excel in fast‑paced, collaborative environments and are eager to make an impact. At Phathom, you’ll find more than a career – you’ll join our “Phamily,” where employees feel empowered, valued, and inspired to do their best work.
In August 2025, we proudly earned the distinction of being Great Place to Work® certified, with 91% of surveyed employees affirming that Phathom is an exceptional workplace.
Ready to help change the landscape in GI? Join us and be part of something extraordinary.
Senior Inside Sales Manager – Responsibilities
Recruit, train, and manage a team of Inside Sales Representatives to deliver exceptional customer engagement and compliantly achieve sales objectives.
Foster a culture of high performance, accountability, and collaboration.
Coach, develop and manage the Inside Sales team to consistently meet and exceed defined sales goals, activity expectations, and KPIs through clear communication, accountability and ongoing feedback.
Partner with HR to evaluate, develop, and retain top talent within the Inside Sales organization.
Sales Strategy and Execution
Develop and execute business plans to drive product adoption, align with brand strategy, and complement field sales efforts.
Collaborate with Marketing, Commercial Operations, and Field Sales Leadership to ensure consistent and compliant messaging and customer experience.
Monitor team performance using data and analytics; identify trends, coach for improvement, and share best practices across the organization.
Maintain a strong understanding of product, disease state, and market dynamics to lead meaningful, customer‑centered sales conversations.
Training and Capability Development
As a member of the Training team, design and deliver onboarding and ongoing skill development for Inside Sales and field sales teams.
Conduct live and virtual training sessions focused on the selling framework, scientific exchange, disease state education, and customer engagement aligned with Phathom’s brand strategy.
Support the development of training content that reflects best practices and insights from inside sales performance data.
Cross‑Functional Collaboration
Collaborate cross‑functionally with Field Sales Leadership, Marketing, Compliance, Sales Operations, HR, and Legal, ensuring alignment across the commercial organization.
Partner closely with the Regional Sales Managers to ensure Inside Sales initiatives complement field execution and drive cohesive customer engagement.
Work with Commercial and Marketing leadership to ensure inside sales initiatives align with overall business goals and customer strategies.
Communicate strategies and results to key stakeholders; share success stories and lessons learned to strengthen the broader commercial organization.
Education & Experience
Education: Bachelor’s degree from an accredited college or university.
Industry Experience: Minimum 5 years of experience in sales, preferably inside sales, with at least 3‑5 years in leadership or training roles.
Training & Coaching: Strong experience in developing and delivering coaching or training programs.
CRM Proficiency: Advanced understanding of CRM tools (Veeva, Salesforce) and virtual engagement platforms (Teams, Zoom, Veeva Engage).
Analytical Skills: Ability to interpret performance metrics, identify trends, and develop data‑driven coaching plans.
Compliance Knowledge: Deep understanding of pharmaceutical compliance standards and promotional regulations.
Communication: Exceptional verbal and written communication skills.
Experience launching new products in competitive markets.
Previous experience in gastroenterology or a specialty therapeutic area preferred.
Experience building and managing a high‑performing sales or inside sales team preferred.
Demonstrated success partnering cross‑functionally with Sales, Training, Sales Ops, and Compliance.
Familiarity with hybrid or virtual commercial models.
Phathom’s Core Values
Perseverance – With hard work and determination, together we overcome all obstacles
Humble – We put others first, remain grounded and let our work speak for itself
Accountable – We are reliable and take personal responsibility in all that we do. We take pride and ownership in our work every day
Transparent – We say what we mean, debate openly and respectfully, and have no hidden agendas
Entrepreneurial – We are nimble, agile and embrace innovation. We challenge the status quo, enjoy change and approach problems unconventionally
Benefits
Highly competitive medical, dental and vision coverage options with low monthly premiums
Roth & Traditional 401(k) savings plan with annual employer match
Long‑term incentive equity compensation program
Employee Stock Purchase Plan (ESPP)
Comprehensive paid leave programs, including:
16 weeks of paid parental leave for all new parents
4‑week part‑time Bridge‑Back‑to‑Work Program
Hybrid and Flex Working Arrangements
Unlimited Time Off
17 paid company holidays in addition to a year‑end winter shutdown period
Annual Fitness & Wellbeing Reimbursement
Company‑provided Life and Accidental Death & Dismemberment (AD&D) insurance
Company‑provided short and long‑term disability benefits
Company‑funded HSA plan
Accident and Hospital Indemnity insurance
Employee Assistance Program (EAP)
Employee recognition program
Employee discounts
Annual Base Salary: $140,000 - $170,000
Phathom is an equal opportunity employer that is committed to inclusion and diversity and provides equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Applicants with a disability who require a reasonable accommodation for any part of the application, interview or hiring process can contact us by sending an email to care@phathompharma.com.
#J-18808-Ljbffr