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Hyatt Hotels Corporation

Assistant Operations Manager - Housekeeping ** TEMPORARY POSITION **

Hyatt Hotels Corporation, Honolulu, Hawaii, United States, 96814

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When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.

Assistant Operations Manager - Housekeeping ** TEMPORARY POSITION ** Hyatt Regency Waikiki Beach Resort and Spa

Housekeeping/Laundry

Entry Level Manager

Full-time

Hourly US Dollar (USD) pay basis

Summary ** TEMPORARY POSITION **

Hyatt Regency Waikiki Beach Resort and Spa is looking for an Assistant Executive Housekeeper to join our incredible housekeeping team. This role is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning, for our two-tower, 1200+ room property in the heart of Waikiki. This role requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development, and scheduling. The Assistant Executive Housekeeper will promote an atmosphere that engages colleagues, ensures guest satisfaction, and upholds Hyatt's values. This position reports directly to the Executive Housekeeper and requires strong attention to detail and the ability to effectively work and interact with guests, other departments, and team members.

Our hotel is a 1230‑room property steps from azure blue waters and soft sands of Waikiki Beach, Hyatt Regency Waikiki is directly across from the world‑famous Duke Kahanamoku Statue, near Diamond Head Crater and centrally located in a dynamic city center. Enjoy personalized services with the spirit of Aloha, modern amenities, cultural activities, a swimming pool overlooking the Pacific Ocean, locally sourced dining specialties and on‑site boutiques. Please visit our webpage at Hyatt Regency Waikiki Beach to understand more about the property.

The salary range for this position is $66,000 - $74,100.

This role will be eligible for the following benefits, after meeting initial eligibility times:

Health, dental, vision and life insurances

401(k) with company match

Employee Stock Purchase Plan

Paid vacation, sick time, 8 holidays, and personal days off

Tuition Reimbursement - $1,000 for self‑development

Free and discounted hotel night stays worldwide

And many other great benefits!

Qualifications

A true desire to satisfy the needs of others in a fast‑paced environment.

Refined verbal and written communication skills.

Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.

2–3 years of progressive hotel rooms management experience.

Proficient in Opera, Kronos and Birchstreet.

Hotel/Hospitality degree an asset.

Must possess high energy, entrepreneurial spirit, motivational leadership, effective communication and an ability to improve the bottom line.

Must be proficient in Microsoft Word and Excel.

Must have excellent organizational, interpersonal and administrative skills.

Previous experience with collective bargaining agreements.

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