FGG Spa, LLC
Apply for the
General Manager
role at FGG Spa, LLC.
Benefits
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
About the Company FGG Spa, LLC is a growth‑focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that other family‑owned businesses are not able to provide to their teams, but at the core of our company and our company culture, we are still a family‑owned operation. We are in the people business, and our people come first!
Responsibilities
Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients, and membership sales and management.
Oversee and manage daily operations of the Spa.
Manage and drive spa sales performance.
Recruit, hire, and develop talented spa professionals.
Train, monitor, and coach performance.
Conduct membership education and sales, including sales goals and incentives.
Passionately promote products and services.
Communicate with the Service Provider team and maximize the appointment book.
Find opportunities for grassroots marketing and local community connections.
Perform administrative duties including reporting, P&L analysis, payroll, cash handling, inventory, and ordering.
Role Requirements
Proven passion for communicating with people.
Capability to work flexible hours, including nights, weekends, and holidays.
Ability to occasionally travel for training sessions, conferences, meetings with clients, or other business‑related activities.
Excellent verbal and written communication skills.
A fast learner with a positive attitude.
Comfortable in a fast‑paced, high‑volume environment.
Computer proficiency; knowledge of retail/appointment booking computer systems is a plus.
A strong team player with the ability to work independently under minimal supervision.
Exceptional organizational skills, including attention to detail and multitasking.
Critical thinking skills, including customer conflict resolution.
We can’t wait to meet you!
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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General Manager
role at FGG Spa, LLC.
Benefits
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
About the Company FGG Spa, LLC is a growth‑focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that other family‑owned businesses are not able to provide to their teams, but at the core of our company and our company culture, we are still a family‑owned operation. We are in the people business, and our people come first!
Responsibilities
Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients, and membership sales and management.
Oversee and manage daily operations of the Spa.
Manage and drive spa sales performance.
Recruit, hire, and develop talented spa professionals.
Train, monitor, and coach performance.
Conduct membership education and sales, including sales goals and incentives.
Passionately promote products and services.
Communicate with the Service Provider team and maximize the appointment book.
Find opportunities for grassroots marketing and local community connections.
Perform administrative duties including reporting, P&L analysis, payroll, cash handling, inventory, and ordering.
Role Requirements
Proven passion for communicating with people.
Capability to work flexible hours, including nights, weekends, and holidays.
Ability to occasionally travel for training sessions, conferences, meetings with clients, or other business‑related activities.
Excellent verbal and written communication skills.
A fast learner with a positive attitude.
Comfortable in a fast‑paced, high‑volume environment.
Computer proficiency; knowledge of retail/appointment booking computer systems is a plus.
A strong team player with the ability to work independently under minimal supervision.
Exceptional organizational skills, including attention to detail and multitasking.
Critical thinking skills, including customer conflict resolution.
We can’t wait to meet you!
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
#J-18808-Ljbffr