Gerber Collision & Glass
General Manager
Gerber Collision & Glass is one of the largest collision repair companies in North America, with over 1,000 locations and 10,000+ team members. We are looking for a General Manager to provide an exceptional and successful customer experience while leading the day‑to‑day operation of a Collision Center. The role must ensure all KPIs and insurance metrics are met, coach team members, and uphold the highest quality standards of professionalism.
Key Job Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan.
Prepare and manage the annual and monthly operating budget of the collision center.
Forecast, target and track monthly sales, profit and expense objectives.
Deliver formal annual performance reviews and informal monthly performance reviews.
Monitor and maintain all A/P and A/R relating to the Collision Center.
Maintain a clean and organized repair facility at all times.
Monitor all maintenance required for all shop equipment, including the paint booth.
Provide training for all staff as necessary.
Ensure all staff wear proper safety gear and adhere to dress code.
Open and close the facility daily as per established procedures.
Conduct or coordinate daily production meetings/walks to confirm throughput and delivery dates.
Manage all estimates to ensure labor mix is within established standards and manage store capacity.
Lead and manage all repair facility personnel.
Facilitate monthly Health & Safety and staff meetings; attend monthly managers meetings.
Attend training, information sessions and workshops recommended by the Senior Leadership Team.
Review and follow up on Store CSI performance within 24 hours.
Education and Experience Required
Post‑Secondary Education or equivalent.
Proven leadership experience in a collision repair environment or a similar role.
Required Skills & Abilities
Attention to detail and a high degree of accuracy.
Ability to consistently demonstrate a successful client experience.
Communicate clearly both verbally and in writing.
Ability to motivate others utilizing effective coaching tools and management skills.
Benefits That Drive Your Success
Annual Paid Time Off (PTO) plans.
2 weeks Paid Parental Leave for full‑time employees with at least 30 hours per week.
6 paid holidays annually.
Medical, Prescription Drug, Dental and Vision Insurance effective Day 1.
401(k) Retirement Plan with company match.
Employer‑Paid Short‑Term Disability & Life Insurance.
Additional Voluntary Life Insurance.
Continuing Education Opportunities.
Free Prescription or Non‑Prescription Safety Glasses annually.
Annual Voluntary Uniform Stipend.
Equal Opportunity Employer Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or contract.
About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Visit
gerbercareers.com
to learn more about our company.
Legal Notices
The physical demands of your job must be met to successfully perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants. All hiring decisions are made by real people who review each application individually.
This posting is part of our ongoing effort to identify qualified candidates for future opportunities. While we may not be hiring immediately, we encourage you to submit your application for consideration when a position becomes available.
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Key Job Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan.
Prepare and manage the annual and monthly operating budget of the collision center.
Forecast, target and track monthly sales, profit and expense objectives.
Deliver formal annual performance reviews and informal monthly performance reviews.
Monitor and maintain all A/P and A/R relating to the Collision Center.
Maintain a clean and organized repair facility at all times.
Monitor all maintenance required for all shop equipment, including the paint booth.
Provide training for all staff as necessary.
Ensure all staff wear proper safety gear and adhere to dress code.
Open and close the facility daily as per established procedures.
Conduct or coordinate daily production meetings/walks to confirm throughput and delivery dates.
Manage all estimates to ensure labor mix is within established standards and manage store capacity.
Lead and manage all repair facility personnel.
Facilitate monthly Health & Safety and staff meetings; attend monthly managers meetings.
Attend training, information sessions and workshops recommended by the Senior Leadership Team.
Review and follow up on Store CSI performance within 24 hours.
Education and Experience Required
Post‑Secondary Education or equivalent.
Proven leadership experience in a collision repair environment or a similar role.
Required Skills & Abilities
Attention to detail and a high degree of accuracy.
Ability to consistently demonstrate a successful client experience.
Communicate clearly both verbally and in writing.
Ability to motivate others utilizing effective coaching tools and management skills.
Benefits That Drive Your Success
Annual Paid Time Off (PTO) plans.
2 weeks Paid Parental Leave for full‑time employees with at least 30 hours per week.
6 paid holidays annually.
Medical, Prescription Drug, Dental and Vision Insurance effective Day 1.
401(k) Retirement Plan with company match.
Employer‑Paid Short‑Term Disability & Life Insurance.
Additional Voluntary Life Insurance.
Continuing Education Opportunities.
Free Prescription or Non‑Prescription Safety Glasses annually.
Annual Voluntary Uniform Stipend.
Equal Opportunity Employer Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or contract.
About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Visit
gerbercareers.com
to learn more about our company.
Legal Notices
The physical demands of your job must be met to successfully perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants. All hiring decisions are made by real people who review each application individually.
This posting is part of our ongoing effort to identify qualified candidates for future opportunities. While we may not be hiring immediately, we encourage you to submit your application for consideration when a position becomes available.
#J-18808-Ljbffr