Monro, Inc.
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Assistant Automotive Store Manager
role at
Monro, Inc.
Company Description Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in our hometown of Rochester, New York, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs.
Job Description ASSISTANT AUTOMOTIVE STORE MANAGER The Assistant Manager role is a full-time, hourly position. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager.
Responsibilities
Schedule guest appointments for the most effective optimization of technician abilities.
Help achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions.
Attend to all guest needs in areas of sales, service, complaints, and adjustments.
Build guest relationships to maximize customer satisfaction, loyalty, and retention.
Assist technicians in conveying repair and service needs to guests.
Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and guest ready condition.
Assist with inventory management to include the oversight of pulling of tires and parts, unloading and stocking inventory.
Provide direction and oversight to other technicians and assist where needed with services/repairs.
Organize the store’s workflow to ensure technician skill levels are utilized efficiently for completing vehicle services/repairs in accordance with Monro standards.
Understand and adhere to company policies, procedures and governmental standards including environmental codes and ANSI/OSHA standards.
Perform Store Manager functions as business needs dictate.
Perform other duties as assigned by direct supervisor.
Minimum Qualifications
High school or GED equivalent.
2+ years of automotive and sales experience.
Valid Driver License.
Ability to work with hands overhead, stand for long periods and lift 50 lbs.
Excellent communication skills and basic algebra to calculate figures and amounts.
Guest and team focused mindset.
Monro conducts criminal background checks for positions with security or financial responsibilities.
Preferred Qualifications
Automotive State Inspector License.
ASE Automotive Certifications.
Proven automotive quick-lube sales experience.
Leadership experience.
Benefits
Performance based incentives.
Paid vacation and holidays for full-time teammates.
Reimbursement for ASE certifications.
Reimbursement for state inspection licenses, where applicable.
401(k) eligibility immediately upon hire.
Direct deposit.
Employee discounts.
Healthcare, vision, and dental for full-time teammates.
Employee access perks.
Career advancement opportunities.
Growth Opportunity At Monro we’re committed to helping our teammates grow their career through training, certifications, and courses in Monro University.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Assistant Automotive Store Manager
role at
Monro, Inc.
Company Description Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in our hometown of Rochester, New York, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs.
Job Description ASSISTANT AUTOMOTIVE STORE MANAGER The Assistant Manager role is a full-time, hourly position. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager.
Responsibilities
Schedule guest appointments for the most effective optimization of technician abilities.
Help achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions.
Attend to all guest needs in areas of sales, service, complaints, and adjustments.
Build guest relationships to maximize customer satisfaction, loyalty, and retention.
Assist technicians in conveying repair and service needs to guests.
Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and guest ready condition.
Assist with inventory management to include the oversight of pulling of tires and parts, unloading and stocking inventory.
Provide direction and oversight to other technicians and assist where needed with services/repairs.
Organize the store’s workflow to ensure technician skill levels are utilized efficiently for completing vehicle services/repairs in accordance with Monro standards.
Understand and adhere to company policies, procedures and governmental standards including environmental codes and ANSI/OSHA standards.
Perform Store Manager functions as business needs dictate.
Perform other duties as assigned by direct supervisor.
Minimum Qualifications
High school or GED equivalent.
2+ years of automotive and sales experience.
Valid Driver License.
Ability to work with hands overhead, stand for long periods and lift 50 lbs.
Excellent communication skills and basic algebra to calculate figures and amounts.
Guest and team focused mindset.
Monro conducts criminal background checks for positions with security or financial responsibilities.
Preferred Qualifications
Automotive State Inspector License.
ASE Automotive Certifications.
Proven automotive quick-lube sales experience.
Leadership experience.
Benefits
Performance based incentives.
Paid vacation and holidays for full-time teammates.
Reimbursement for ASE certifications.
Reimbursement for state inspection licenses, where applicable.
401(k) eligibility immediately upon hire.
Direct deposit.
Employee discounts.
Healthcare, vision, and dental for full-time teammates.
Employee access perks.
Career advancement opportunities.
Growth Opportunity At Monro we’re committed to helping our teammates grow their career through training, certifications, and courses in Monro University.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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