American Public Transit Association
Rail Service Delivery Section Manager (Transit Section Manager)
American Public Transit Association, Seattle, Washington, us, 98127
King County's Metro Transit Department has an exciting opportunity for a
Rail Service Delivery Section Manager
(Transit Section Manager) in the Rail Division. This senior leader will report to Rail’s Senior Operations Manager and will work in partnership with employees, colleagues, and stakeholders to ensure that Metro provides world- class service while advancing the following strategic priorities within Rail:
Build a Culture of care
Provide operational excellence
Deliver on time expansions
Maintain healthy and resilient partnerships with Sound Transit and the Seattle Department of Transportation, our partners in Rail Service Delivery.
This Rail Service Delivery Section Manager will be charged with leading the development and execution of strategic initiatives that enhance the efficiency, safety, and reliability of rail operations. This role plays a critical part in shaping the future of King County’s transit infrastructure by supporting current operations and guiding the integration of major rail expansion projects. This position will lead and manage the implementation of this strategy for the Rail Division, overseeing the Link Control Center (LCC) and Service Quality workgroups. The Rail Service Delivery Section Manager will be responsible for communicating effectively with diverse stakeholders across the Division, working collaboratively with leaders, administrative staff, employees, and Sound Transit to advance our collective service delivery strategy.
The ideal candidate in this position will be skilled in working in a Rail service delivery environment, have experience navigating complicated bureaucracies, and be able to manage multiple, competing priorities to successfully deliver a large body of work in a fast-paced environment. The ideal candidate will have a strong background in equity and social justice, with experience making improvements for historically marginalized employee groups.
Minimum Qualifications
Option 1: A Bachelor's degree in Public Administration, Transportation Planning, Engineering, or related field and three (3) years of leadership experience in Rail Service Delivery.
Option 2: An Associate’s degree in Public Administration, Transportation Planning, Engineering, or related field and five (5) years of leadership experience in Rail Service Delivery.
Option 3: Seven (7) or more years of leadership experience in Rail Service Delivery.
Three (3) years of experience in leading and supervising people including:
Supervising multidisciplinary staff.
Developing and leading direct reports, furthering people's career goals, providing challenging and stretching tasks and assignments, and effectively developing all levels of staff.
Engaging, empowering, training, coaching and mentoring staff.
Engaging, empowering, training, coaching and mentoring staff.
Five (5) years of progressively responsible experience in transit operations, strategic planning, or project management, including:
Knowledge of business planning techniques, principles, and practices.
Demonstrated leadership in managing complex projects and cross-functional teams.
Strong analytical, communication, and stakeholder engagement skills.
Ability to make timely, quality decisions and assign decision-making to the appropriate staff level.
Ability to work on a number of high-priority projects/tasks simultaneously.
Experience working with labor, within unionized environments, and ability to respect established processes, fostering an environment of mutual respect.
And
#J-18808-Ljbffr
Rail Service Delivery Section Manager
(Transit Section Manager) in the Rail Division. This senior leader will report to Rail’s Senior Operations Manager and will work in partnership with employees, colleagues, and stakeholders to ensure that Metro provides world- class service while advancing the following strategic priorities within Rail:
Build a Culture of care
Provide operational excellence
Deliver on time expansions
Maintain healthy and resilient partnerships with Sound Transit and the Seattle Department of Transportation, our partners in Rail Service Delivery.
This Rail Service Delivery Section Manager will be charged with leading the development and execution of strategic initiatives that enhance the efficiency, safety, and reliability of rail operations. This role plays a critical part in shaping the future of King County’s transit infrastructure by supporting current operations and guiding the integration of major rail expansion projects. This position will lead and manage the implementation of this strategy for the Rail Division, overseeing the Link Control Center (LCC) and Service Quality workgroups. The Rail Service Delivery Section Manager will be responsible for communicating effectively with diverse stakeholders across the Division, working collaboratively with leaders, administrative staff, employees, and Sound Transit to advance our collective service delivery strategy.
The ideal candidate in this position will be skilled in working in a Rail service delivery environment, have experience navigating complicated bureaucracies, and be able to manage multiple, competing priorities to successfully deliver a large body of work in a fast-paced environment. The ideal candidate will have a strong background in equity and social justice, with experience making improvements for historically marginalized employee groups.
Minimum Qualifications
Option 1: A Bachelor's degree in Public Administration, Transportation Planning, Engineering, or related field and three (3) years of leadership experience in Rail Service Delivery.
Option 2: An Associate’s degree in Public Administration, Transportation Planning, Engineering, or related field and five (5) years of leadership experience in Rail Service Delivery.
Option 3: Seven (7) or more years of leadership experience in Rail Service Delivery.
Three (3) years of experience in leading and supervising people including:
Supervising multidisciplinary staff.
Developing and leading direct reports, furthering people's career goals, providing challenging and stretching tasks and assignments, and effectively developing all levels of staff.
Engaging, empowering, training, coaching and mentoring staff.
Engaging, empowering, training, coaching and mentoring staff.
Five (5) years of progressively responsible experience in transit operations, strategic planning, or project management, including:
Knowledge of business planning techniques, principles, and practices.
Demonstrated leadership in managing complex projects and cross-functional teams.
Strong analytical, communication, and stakeholder engagement skills.
Ability to make timely, quality decisions and assign decision-making to the appropriate staff level.
Ability to work on a number of high-priority projects/tasks simultaneously.
Experience working with labor, within unionized environments, and ability to respect established processes, fostering an environment of mutual respect.
And
#J-18808-Ljbffr