IntelyCare is hiring: Front Office Lead Medical Assistant in San Diego
IntelyCare, San Diego, CA, US, 92101
Front Office Lead Medical Assistant
AFC Urgent Care San Diego
San Diego, CA
$23.00-$25.00 an hour - Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
401(k) matching
Bonus based on performance
Competitive salary
Free uniforms
Vision insurance
Job details:
Salary: $23.00-$25.00
Job Type: Full-time
Primary Responsibilities:
1. Be proficient in essential Front Office functions and basic Back Office operations.
2. Assists in the training and development of support staff.
3. Assist Providers navigate the EHR/EMR features and functions.
4. Liaisons with medical facilities, employers, billing and payers regarding referrals and requests.
5. Oversee compliance weekly day sheet records, daily task logs and patient disposition logs.
6. Audit patient charts to ensure charges entered into the EMR are complete, timely and accurate.
7. Perform patient callbacks, follow-up and appointment reminder calls.
8. Process mail and requests for medical records or other information.
9. Assist with scheduling as directed.
10. Ensure EOBs and insurance payments are scanned and invoices sent in a timely manner.
11. Manage Worker's Comp, Immigration Physicals, DoT Physicals and other special programs.
12. Diplomatically resolve patient complaints while maintaining strict confidentiality.
13. Ensure cleanliness of all common spaces.
Requirements include:
Medical Assistant Certificate
Two (2) years experience as a Medical Assistant or educational equivalent.
Basic Life Support (BLS) certification
Must be willing to work schedule: Monday-Thursday 8AM-2PM & Sunday 8AM-6PM
Possess exceptional customer service skills