Castle Group
Regional Director – Community Association Management
Lead strategic growth and operational excellence for Castle Group’s regional property portfolio. Partner with the Board of Directors, Property Managers, and internal teams to deliver high‑quality resident experiences, achieve financial objectives, and drive continuous improvement across the Community Association Management unit. Responsibilities
Act as the primary liaison between the Home Office, Property Managers, and the Board of Directors, fostering open communication and professional relationships. Oversee the retention and performance of assigned accounts, proactively hiring Property Managers and ensuring their success. Achieve and exceed budgeted contribution margin for each account and the overall region. Define and implement best‑practice operating procedures for fire safety, traffic control, parking, and emergency response. Lead, coach, and evaluate direct reports through annual performance reviews. Present semi‑annual site reports to the Business Unit Leader and support the business development function. Assess under‑performing properties, develop improvement plans, and monitor execution. Enforce Castle policies and procedures across all community sites. Ensure compliance with environmental, safety, and regulatory requirements, including hurricane emergency procedures. Direct Reports
Property Managers (regional levels) Other positions may be supervised based on property type and location. Required Qualifications
Associate’s degree (preferred in Business, Real Estate, or Hospitality). At least 4 years of Community Association Management or related business experience with progressive leadership responsibilities. Proficiency in Microsoft Office and property‑management systems (e.g., Jenark). Strong customer‑service, communication, and interpersonal skills. Ability to work under tight deadlines and manage multiple priorities. Valid driver’s license and willingness to travel up to 50% of the time. Preferred Qualifications
Bachelor’s degree in Business, Real Estate, or Hospitality. Experience presenting to business‑development and sales audiences. Large‑team and project management experience. Accounting proficiency, including P&L and budget preparation. Position Type & Hours
Full‑time. Hours may vary by assignment. Ability to work extended hours, weekends, and respond to emergencies 24/7. Travel
Frequent travel (over 50% of the time) to multiple on‑site locations. Overnight travel may be required depending on coverage area. Physical Requirements
Ability to hear, understand, and respond to verbal requests. Visual acuity 20/20. Ability to quickly navigate the property/building. Ability to lift 10 lbs and perform manual dexterity tasks. Castle Group is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or genetic information.
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Lead strategic growth and operational excellence for Castle Group’s regional property portfolio. Partner with the Board of Directors, Property Managers, and internal teams to deliver high‑quality resident experiences, achieve financial objectives, and drive continuous improvement across the Community Association Management unit. Responsibilities
Act as the primary liaison between the Home Office, Property Managers, and the Board of Directors, fostering open communication and professional relationships. Oversee the retention and performance of assigned accounts, proactively hiring Property Managers and ensuring their success. Achieve and exceed budgeted contribution margin for each account and the overall region. Define and implement best‑practice operating procedures for fire safety, traffic control, parking, and emergency response. Lead, coach, and evaluate direct reports through annual performance reviews. Present semi‑annual site reports to the Business Unit Leader and support the business development function. Assess under‑performing properties, develop improvement plans, and monitor execution. Enforce Castle policies and procedures across all community sites. Ensure compliance with environmental, safety, and regulatory requirements, including hurricane emergency procedures. Direct Reports
Property Managers (regional levels) Other positions may be supervised based on property type and location. Required Qualifications
Associate’s degree (preferred in Business, Real Estate, or Hospitality). At least 4 years of Community Association Management or related business experience with progressive leadership responsibilities. Proficiency in Microsoft Office and property‑management systems (e.g., Jenark). Strong customer‑service, communication, and interpersonal skills. Ability to work under tight deadlines and manage multiple priorities. Valid driver’s license and willingness to travel up to 50% of the time. Preferred Qualifications
Bachelor’s degree in Business, Real Estate, or Hospitality. Experience presenting to business‑development and sales audiences. Large‑team and project management experience. Accounting proficiency, including P&L and budget preparation. Position Type & Hours
Full‑time. Hours may vary by assignment. Ability to work extended hours, weekends, and respond to emergencies 24/7. Travel
Frequent travel (over 50% of the time) to multiple on‑site locations. Overnight travel may be required depending on coverage area. Physical Requirements
Ability to hear, understand, and respond to verbal requests. Visual acuity 20/20. Ability to quickly navigate the property/building. Ability to lift 10 lbs and perform manual dexterity tasks. Castle Group is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or genetic information.
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