Atlantic Group
This role is an
IT Support Engineer
at Atlantic Group. The base pay range is $75,000.00 - $90,000.00 annually. Additional compensation may include an annual bonus.
What You’ll Do
Provide onsite and remote support for hardware, software, and collaboration tools
Troubleshoot advanced issues across Windows, Microsoft 365, and networking
Manage onboarding/offboarding, provisioning, and access control
Maintain Windows 11, M365 apps, and endpoint devices
Build automation scripts (PowerShell, Python, Bash)
Serve as an escalation point and mentor junior staff
Maintain documentation and knowledge articles
Handle service requests in line with SLAs
Coordinate with vendors and collaborate with regional/global IT teams
Support security, patching, and compliance efforts
Contribute to ongoing automation and process-improvement projects
What We’re Looking For
4-7 years of corporate IT support experience
Strong proficiency with Microsoft 365, Azure AD, Intune, and Windows 11
Strong troubleshooting, communication, and mentoring skills
Knowledge of networking fundamentals and endpoint security tools
Relevant certifications (Microsoft, Azure, ITIL, Network+/Security+) are a plus
Benefits
Medical insurance
Vision insurance
401(k)
Job Details
Seniority level: Associate
Employment type: Full-time
Job function: Information Technology
Industries: Technology, Information and Media
Location: Norwood, MA
Referrals increase your chances of interviewing at Atlantic Group by 2x.
#J-18808-Ljbffr
IT Support Engineer
at Atlantic Group. The base pay range is $75,000.00 - $90,000.00 annually. Additional compensation may include an annual bonus.
What You’ll Do
Provide onsite and remote support for hardware, software, and collaboration tools
Troubleshoot advanced issues across Windows, Microsoft 365, and networking
Manage onboarding/offboarding, provisioning, and access control
Maintain Windows 11, M365 apps, and endpoint devices
Build automation scripts (PowerShell, Python, Bash)
Serve as an escalation point and mentor junior staff
Maintain documentation and knowledge articles
Handle service requests in line with SLAs
Coordinate with vendors and collaborate with regional/global IT teams
Support security, patching, and compliance efforts
Contribute to ongoing automation and process-improvement projects
What We’re Looking For
4-7 years of corporate IT support experience
Strong proficiency with Microsoft 365, Azure AD, Intune, and Windows 11
Strong troubleshooting, communication, and mentoring skills
Knowledge of networking fundamentals and endpoint security tools
Relevant certifications (Microsoft, Azure, ITIL, Network+/Security+) are a plus
Benefits
Medical insurance
Vision insurance
401(k)
Job Details
Seniority level: Associate
Employment type: Full-time
Job function: Information Technology
Industries: Technology, Information and Media
Location: Norwood, MA
Referrals increase your chances of interviewing at Atlantic Group by 2x.
#J-18808-Ljbffr