BGIS
HVAC Service Team Lead – Washington, DC (Remote)
BGIS Integrated Technical Services (ITS)
BGIS Integrated Technical Services (ITS) is seeking a skilled and motivated HVAC Service Team Lead to join our growing team in Washington, DC. (Remote) If you’re a seasoned HVAC professional with leadership experience and a passion for delivering exceptional service, this is your opportunity to make a meaningful impact with a global leader in facility management.
Hourly Rate: $47.00 - $51.70/hour ($91,760 - $107,536 annually based off 40 Hours work week)
Overtime is authorized: with approval from the Supervisor.
Per diem: $55 per day and lodging will be provided for authorized out-of-town travel and service.
Paid Time Off: Start with 48 hours, increasing to 168 hours with tenure
Paid Holidays: 7 annually (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas)
$3,500 cash bonus
40 additional hours of floating holidays
$1,250 toward technical training reimbursement
Company Vehicle: Take-home option available
Tech Tools: Company-issued cellphone and tablet
Annual Boot Voucher: Stay equipped with the right gear
Comprehensive Benefits: Health, life, and disability coverage
Corporate Discounts: Exclusive perks through ADP
Career Development: Ongoing technical training and certifications
Growth Opportunities: Clear paths for advancement and relocation
About BGIS ITS BGIS ITS is a service-driven organization built on a foundation of highly trained, professional technicians. Formerly Millian Aire Enterprises, we joined the BGIS group in 2022—a global leader in integrated facility management services. With over 500 commercial field technicians in the U.S. and more than 7,000 globally, we are committed to delivering exceptional customer experiences through continuous training, support, and career development.
About the Role As the HVAC Service Team Lead, you’ll support the Regional Service Manager in overseeing commercial HVAC operations across multiple client sites. You’ll serve as the primary point of contact for escalations, guide a team of technicians, and ensure high-quality service delivery. This role combines hands‑on technical work with leadership responsibilities, contributing to business growth and operational excellence.
Key Responsibilities Leadership & Operations
Lead and support a team of HVAC service technicians
Act as the primary escalation contact for service issues
Provide daily direction and technical guidance to team members
Assist with dispatching and scheduling service and maintenance tasks
Review completed service and repair invoices
Contribute to process improvements and standard operating procedures
Complete administrative follow‑up tasks (approx. 25% of weekly duties)
Client Service
Maintain professional relationships with clients and internal teams
Respond to service requests and resolve issues promptly
Conduct monthly audits to ensure service quality and compliance
Represent BGIS positively and uphold company values
Technical HVAC Work
Perform preventive and corrective maintenance across multiple facilities
Install, troubleshoot, and repair HVAC systems, ice machines, and refrigeration units
Respond to emergency service calls and routine maintenance requestsDocument work in service management systems and ensure compliance with safety and environmental standards
Recommend enhancements and repairs based on site observations
Qualifications Experience
8+ years of commercial HVAC and refrigeration experience
3+ years in a supervisory or lead technician role
Proven ability to manage teams, conduct audits, and ensure safety and quality compliance
Experience with preventive maintenance, diagnostics, repairs, and equipment changeouts
Familiarity with national accounts or multi-site operations (preferred)
Certifications
EPA Universal Certification (required)
Valid HVAC Journeyman License (preferred)
Additional certifications such as
NATE
or
HVAC Excellence
are a plus
Physical Requirements
Ability to climb ladders while carrying up to 30 lbs
Lift up to 75 lbs and work in confined spaces
Frequent standing, walking, reaching, bending, and kneeling
Consistent use of Personal Protective Equipment (PPE)
Ability to travel between client sites
Additional Requirements
Valid driver’s license
Ability to pass drug, background, and driving record checks
Meet enhanced security clearance requirements
Willingness to work overtime, weekends, and on‑call shifts as needed
Skills & Abilities
Proficiency in servicing, installing, and troubleshooting:
Commercial HVAC systems
Refrigeration systems and ice machines
Chillers, cooling towers, water source heat pumps
Building Automation Systems or Building Management Systems
Strong customer service and communication skills
Ability to work independently and manage time effectively
Familiarity with light commercial equipment
Experience with industry software (e.g., ServiceTitan, FastField, ServiceChannel – preferred but not required)
Why BGIS ITS Is Your Ideal Employer
Career Growth: Tailored training, certifications, and advancement opportunities
Supportive Culture: Collaborative team environment with robust resources
Impactful Work: Help commercial facilities run smoothly and efficiently
Ready to Join BGIS ITS? Take the next step in your career and join a team that values your expertise and dedication.
Apply now
at bgis.com/us/careers Or email your resume to
careers@bgis.com
— we’ll respond within 48 hours.
Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.
The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training.
BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.
This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.
Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.
#J-18808-Ljbffr
Hourly Rate: $47.00 - $51.70/hour ($91,760 - $107,536 annually based off 40 Hours work week)
Overtime is authorized: with approval from the Supervisor.
Per diem: $55 per day and lodging will be provided for authorized out-of-town travel and service.
Paid Time Off: Start with 48 hours, increasing to 168 hours with tenure
Paid Holidays: 7 annually (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas)
$3,500 cash bonus
40 additional hours of floating holidays
$1,250 toward technical training reimbursement
Company Vehicle: Take-home option available
Tech Tools: Company-issued cellphone and tablet
Annual Boot Voucher: Stay equipped with the right gear
Comprehensive Benefits: Health, life, and disability coverage
Corporate Discounts: Exclusive perks through ADP
Career Development: Ongoing technical training and certifications
Growth Opportunities: Clear paths for advancement and relocation
About BGIS ITS BGIS ITS is a service-driven organization built on a foundation of highly trained, professional technicians. Formerly Millian Aire Enterprises, we joined the BGIS group in 2022—a global leader in integrated facility management services. With over 500 commercial field technicians in the U.S. and more than 7,000 globally, we are committed to delivering exceptional customer experiences through continuous training, support, and career development.
About the Role As the HVAC Service Team Lead, you’ll support the Regional Service Manager in overseeing commercial HVAC operations across multiple client sites. You’ll serve as the primary point of contact for escalations, guide a team of technicians, and ensure high-quality service delivery. This role combines hands‑on technical work with leadership responsibilities, contributing to business growth and operational excellence.
Key Responsibilities Leadership & Operations
Lead and support a team of HVAC service technicians
Act as the primary escalation contact for service issues
Provide daily direction and technical guidance to team members
Assist with dispatching and scheduling service and maintenance tasks
Review completed service and repair invoices
Contribute to process improvements and standard operating procedures
Complete administrative follow‑up tasks (approx. 25% of weekly duties)
Client Service
Maintain professional relationships with clients and internal teams
Respond to service requests and resolve issues promptly
Conduct monthly audits to ensure service quality and compliance
Represent BGIS positively and uphold company values
Technical HVAC Work
Perform preventive and corrective maintenance across multiple facilities
Install, troubleshoot, and repair HVAC systems, ice machines, and refrigeration units
Respond to emergency service calls and routine maintenance requestsDocument work in service management systems and ensure compliance with safety and environmental standards
Recommend enhancements and repairs based on site observations
Qualifications Experience
8+ years of commercial HVAC and refrigeration experience
3+ years in a supervisory or lead technician role
Proven ability to manage teams, conduct audits, and ensure safety and quality compliance
Experience with preventive maintenance, diagnostics, repairs, and equipment changeouts
Familiarity with national accounts or multi-site operations (preferred)
Certifications
EPA Universal Certification (required)
Valid HVAC Journeyman License (preferred)
Additional certifications such as
NATE
or
HVAC Excellence
are a plus
Physical Requirements
Ability to climb ladders while carrying up to 30 lbs
Lift up to 75 lbs and work in confined spaces
Frequent standing, walking, reaching, bending, and kneeling
Consistent use of Personal Protective Equipment (PPE)
Ability to travel between client sites
Additional Requirements
Valid driver’s license
Ability to pass drug, background, and driving record checks
Meet enhanced security clearance requirements
Willingness to work overtime, weekends, and on‑call shifts as needed
Skills & Abilities
Proficiency in servicing, installing, and troubleshooting:
Commercial HVAC systems
Refrigeration systems and ice machines
Chillers, cooling towers, water source heat pumps
Building Automation Systems or Building Management Systems
Strong customer service and communication skills
Ability to work independently and manage time effectively
Familiarity with light commercial equipment
Experience with industry software (e.g., ServiceTitan, FastField, ServiceChannel – preferred but not required)
Why BGIS ITS Is Your Ideal Employer
Career Growth: Tailored training, certifications, and advancement opportunities
Supportive Culture: Collaborative team environment with robust resources
Impactful Work: Help commercial facilities run smoothly and efficiently
Ready to Join BGIS ITS? Take the next step in your career and join a team that values your expertise and dedication.
Apply now
at bgis.com/us/careers Or email your resume to
careers@bgis.com
— we’ll respond within 48 hours.
Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.
The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training.
BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.
This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.
Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.
#J-18808-Ljbffr