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Acute Rehabilitation Hospital of Plano

Director of Quality Management

Acute Rehabilitation Hospital of Plano, Plano, Texas, us, 75086

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Position Overview Director of Quality Management (DQM)

Acute Rehabilitation Hospital of Plano, Plano, Texas

Acute Rehabilitation Hospital of Plano in Plano, TX has an exciting opportunity for a Director of Quality Management (DQM) to join our leadership team. A rewarding career is waiting for you at a hospital that specializes in high‑quality rehabilitative care. If you are an experienced quality or compliance leader with a passion for regulatory excellence and continuous improvement, we invite you to explore this opportunity.

The Director of Quality Management (DQM) is a strategic leadership role responsible for overseeing all quality, compliance, and performance improvement initiatives within the inpatient rehabilitation hospital. This position ensures adherence to CMS Review Choice Demonstration (RCD) requirements, IRF coverage criteria, and accreditation standards while driving documentation excellence, denial prevention, and reimbursement integrity. The DQM partners closely with clinical and operational leaders to support high‑quality patient outcomes and organizational success.

Come be a part of our mission to provide superior clinical care, rehabilitation, wellness, and supportive services that meet the wants, needs, and expectations of our patients. We offer competitive compensation, health, dental, and vision insurance, company‑paid life insurance, holiday pay, paid time off, employee appreciation events, and much more. At Acute Rehabilitation Hospital of Plano in Plano, TX, you will join a respected hospital making a meaningful impact on the lives of our patients, our team, and the community we serve.

Key Responsibilities

Lead all aspects of the RCD program, including cycle management, submissions, and CMS timelines.

Monitor affirmation and approval rates; implement corrective actions to maintain compliance and reduce review burden.

Oversee response to Additional Documentation Requests (ADRs).

Ensure adherence to IRF coverage criteria (42 CFR 412.622), including:

Medical necessity documentation

Therapy intensity requirements

Physician supervision standards

Maintain readiness for CMS audits and external reviews.

Maintain working knowledge of CIHQ regulations and accreditation standards.

Direct the hospital‑wide QAPI program, prioritizing high‑risk and problem‑prone areas.

Integrate IRF‑QRP and IRF‑PAI data into performance dashboards.

Report quality outcomes to hospital leadership and governing body.

Develop and enforce documentation standards for:

Pre‑admission screening

Individualized plans of care

Team conference documentation

Therapy documentation

Partner with coding and revenue cycle teams to reduce clinical and technical denials.

Provide ongoing education to physicians, therapists, and case managers on:

RCD requirements

Medical necessity standards

Documentation best practices

Create tools, templates, and job aids to support accurate and timely documentation.

Track and analyze key performance indicators including:

Affirmation rates

Denial trends

Compliance scores

Prepare executive‑level reports demonstrating regulatory compliance and quality outcomes.

Ensure all services are provided in accordance with:

Federal and State rules and regulations

Hospital policies and procedures

Employee Handbook policies

Patient Bill of Rights

Employee Code of Conduct

HIPAA requirements

Qualifications

Education: Bachelor’s degree in Nursing, Healthcare Administration, Physical Therapy, Occupational Therapy, or related field (Master’s preferred).

Licensure: Active, unrestricted RN, PT, or OT license.

Experience: Minimum 3+ years of leadership experience in inpatient rehabilitation; strong working knowledge of CMS IRF regulations, Prospective Payment System (PPS), QAPI standards.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Company Paid Life Insurance

401k Retirement Savings

Supplemental Voluntary Benefits

Paid Time Off with Cash‑Out and Donation Options

Paid HolidaysPay on Demand – Payday Advance

Gym Membership and Fitness Program Discounts

Employee Discounts on Everyday Purchases and Services

Access to Automobile and Home Insurance Marketplace and more!

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