Glocap Business Professionals, Administrative, Operations
Director of Technology
Glocap Business Professionals, Administrative, Operations, Miami, Florida, us, 33222
Managing Director, Accounting and Operations at Glocap Search
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Responsibilities
Own the firm’s overall technology architecture, ensuring systems are resilient, secure, and aligned with business needs.
Act as the senior escalation point for all infrastructure-related issues, incidents, or outages, coordinating resolution across internal teams and external providers.
Evaluate existing platforms and recommend enhancements, replacements, or integrations to improve operational efficiency and end-user experience.
Ensure consistent performance and reliability across networks, cloud services, hardware, and enterprise applications.
Manage relationships with managed service providers and third-party technology partners, setting clear expectations around service quality, responsiveness, and security standards.
Monitor vendor performance against contractual obligations and proactively address deficiencies or risks.
Partner with senior leadership to evaluate renewals, pricing changes, and new vendor engagements.
Establish and maintain a strong security framework to protect firm and client data.
Collaborate with Compliance and Operations leadership to ensure systems meet applicable regulatory and industry standards.
Identify, assess, and mitigate technology-related risks on an ongoing basis, including third-party risk.
Work closely with executive leadership, operations, compliance, and external partners to align technology initiatives with broader business priorities.
Support onboarding of new platforms, custodial integrations, and enterprise tools.
Develop and manage the technology budget with a focus on cost efficiency and long-term scalability.
Qualifications & Experience
Bachelor’s degree in Information Technology, Computer Science, MIS, or a related discipline.
Extensive experience overseeing IT infrastructure, including networks, cloud environments, cybersecurity, and enterprise systems.
Strong understanding of technology requirements within highly regulated industries.
Seniority level Director
Employment type Full-time
Job function Information Technology
Industries Banking, Investment Banking, and Investment Management
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Responsibilities
Own the firm’s overall technology architecture, ensuring systems are resilient, secure, and aligned with business needs.
Act as the senior escalation point for all infrastructure-related issues, incidents, or outages, coordinating resolution across internal teams and external providers.
Evaluate existing platforms and recommend enhancements, replacements, or integrations to improve operational efficiency and end-user experience.
Ensure consistent performance and reliability across networks, cloud services, hardware, and enterprise applications.
Manage relationships with managed service providers and third-party technology partners, setting clear expectations around service quality, responsiveness, and security standards.
Monitor vendor performance against contractual obligations and proactively address deficiencies or risks.
Partner with senior leadership to evaluate renewals, pricing changes, and new vendor engagements.
Establish and maintain a strong security framework to protect firm and client data.
Collaborate with Compliance and Operations leadership to ensure systems meet applicable regulatory and industry standards.
Identify, assess, and mitigate technology-related risks on an ongoing basis, including third-party risk.
Work closely with executive leadership, operations, compliance, and external partners to align technology initiatives with broader business priorities.
Support onboarding of new platforms, custodial integrations, and enterprise tools.
Develop and manage the technology budget with a focus on cost efficiency and long-term scalability.
Qualifications & Experience
Bachelor’s degree in Information Technology, Computer Science, MIS, or a related discipline.
Extensive experience overseeing IT infrastructure, including networks, cloud environments, cybersecurity, and enterprise systems.
Strong understanding of technology requirements within highly regulated industries.
Seniority level Director
Employment type Full-time
Job function Information Technology
Industries Banking, Investment Banking, and Investment Management
#J-18808-Ljbffr