National Sales Manager

Job Summary As a National Account Manager at DestiNATION Transport, you will be the primary point of contact for our clients (shippers) and carriers. Your role involves developing new business opportunities, managing carrier relationships, and ensuring the highest level of customer satisfaction. You will play a crucial role in maintaining and expanding our client base, managing multiple deliveries, and resolving customer concerns promptly and professionally.

Key Responsibilities New Business Development:

Lead Generation: Prospect and generate leads through cold calling and other methods.

Client Engagement: Contact current and potential customers to identify new business opportunities.

Objection Handling: Address and overcome objections from prospects to secure new business.

Select, Vet, and Execute Carrier Relationships:

Carrier Identification: Identify and contact qualified carriers for freight services.

Contract Negotiation: Negotiate contracts and pricing agreements with carriers.

Relationship Management: Maintain strong, productive relationships with multiple carriers.

Paperwork Management: Ensure that all freight paperwork is completed and approved before transport.

Account Management and Preservation:

Delivery Management: Oversee multiple deliveries, process spot requests, and develop new sales opportunities.

Customer Support: Respond to customer concerns and queries with professionalism and promptness.

Shipment Tracking: Track and report shipment status to customers to ensure transparency and reliability.

Relationship Building: Maintain positive and productive relationships with customers to foster loyalty and repeat business.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Sales and Business Development

Industries

Transportation, Logistics, Supply Chain and Storage

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