Platinum Parking
Platinum Parking is looking for an experienced District Manager to lead a large multi‑campus parking & valet operation.
Key Responsibilities
Cultivate a professional, diverse, and customer‑focused team.
Gather, review, and verify the timely and accurate completion of daily and monthly reports.
Provide prompt, customer‑oriented service, resolving any issues without executive management involvement whenever possible.
Ensure all facilities operate in accordance with company policy and procedures, including revenue control, equipment maintenance, proper signage, and flow of parking operations.
Oversee management and scheduling of all sites and operations.
Develop and retain client relationships by maintaining regular communication and partnering with the client on projects related to technology and equipment, revenue maximization and expense efficiency opportunities.
Oversee management of special events and enforcement personnel, including coordination and scheduling of parking needs for special events as well as construction and other causes for displacement of parking.
Recruit, hire, develop, and retain various employee roles throughout the operations functional area.
Ensure daily operations perform in accordance with company policy by ensuring each location is properly staffed, has required supplies, and follows set opening and closing procedures.
Review all P & L Statements per location and evaluate steps needed to continue operations at or under budget, question managers on payroll, expenses, and other costs associated to locations.
Participate in relevant professional associations to remain current on industry knowledge and skills; identify and implement best practices, as appropriate, to facilitate process and service improvements.
Oversee the contract parker program, ensuring customers are properly registered, A/R is billed and collected on a timely basis and responds to corporate account requests and concerns.
Review daily revenue collected, the associated paperwork and reconciliations for accuracy and completeness on a daily basis.
Assist in collecting, recording, and depositing revenues received at the facility.
Review each location safety and security for guests and employees by conducting periodic safety audits.
Promote a work environment that values integrity, problem‑solving, collaboration and transparency.
Establish medium and short‑range goals by defining which services to offer or programs to support; conduct cost/benefit analysis and feasibility studies for programs or services; monitor programs and services by determining what metrics to use to report progress or shortcomings.
Use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
Develop and manage client “touch points”; track and schedule client communications; manage client relations to ensure retention; perform quality control and customer service reviews.
Participate in weekly management meetings.
Manage the business to limit revenue loss, theft, or shrinkage of monies and or equipment.
Develop, implement, and maintain marketing and operating strategies to maximize facilities’ revenue.
Exchange ideas, information, and options with other managers to formulate policies and programs and/or arrive jointly at decisions, conclusions, and solutions.
Qualifications Proven experience as both a Garage and Valet Manager required.
Salary commensurate with experience.
#J-18808-Ljbffr
Key Responsibilities
Cultivate a professional, diverse, and customer‑focused team.
Gather, review, and verify the timely and accurate completion of daily and monthly reports.
Provide prompt, customer‑oriented service, resolving any issues without executive management involvement whenever possible.
Ensure all facilities operate in accordance with company policy and procedures, including revenue control, equipment maintenance, proper signage, and flow of parking operations.
Oversee management and scheduling of all sites and operations.
Develop and retain client relationships by maintaining regular communication and partnering with the client on projects related to technology and equipment, revenue maximization and expense efficiency opportunities.
Oversee management of special events and enforcement personnel, including coordination and scheduling of parking needs for special events as well as construction and other causes for displacement of parking.
Recruit, hire, develop, and retain various employee roles throughout the operations functional area.
Ensure daily operations perform in accordance with company policy by ensuring each location is properly staffed, has required supplies, and follows set opening and closing procedures.
Review all P & L Statements per location and evaluate steps needed to continue operations at or under budget, question managers on payroll, expenses, and other costs associated to locations.
Participate in relevant professional associations to remain current on industry knowledge and skills; identify and implement best practices, as appropriate, to facilitate process and service improvements.
Oversee the contract parker program, ensuring customers are properly registered, A/R is billed and collected on a timely basis and responds to corporate account requests and concerns.
Review daily revenue collected, the associated paperwork and reconciliations for accuracy and completeness on a daily basis.
Assist in collecting, recording, and depositing revenues received at the facility.
Review each location safety and security for guests and employees by conducting periodic safety audits.
Promote a work environment that values integrity, problem‑solving, collaboration and transparency.
Establish medium and short‑range goals by defining which services to offer or programs to support; conduct cost/benefit analysis and feasibility studies for programs or services; monitor programs and services by determining what metrics to use to report progress or shortcomings.
Use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
Develop and manage client “touch points”; track and schedule client communications; manage client relations to ensure retention; perform quality control and customer service reviews.
Participate in weekly management meetings.
Manage the business to limit revenue loss, theft, or shrinkage of monies and or equipment.
Develop, implement, and maintain marketing and operating strategies to maximize facilities’ revenue.
Exchange ideas, information, and options with other managers to formulate policies and programs and/or arrive jointly at decisions, conclusions, and solutions.
Qualifications Proven experience as both a Garage and Valet Manager required.
Salary commensurate with experience.
#J-18808-Ljbffr