Houston Police Credit Union
Company Description
Originally founded on October 21, 1937, Houston Police Credit Union was created by Houston police officers as a financial cooperative to provide reasonably-priced loans and a safe place for life savings for HPD employees and their families. Over the years, membership, assets, and product offerings have grown significantly. Today, the credit union serves over 31,000 members with assets totaling over $950 million across three locations, becoming a vital part of its members' lives through every stage of their careers.
Role Description The Lending Manager is a strategic leader responsible for overseeing the loan origination and funding process. This role ensures operational excellence, regulatory compliance and member satisfaction while fostering a high-performance culture through coaching, development, and leadership of lending teams. The Lending Manager plays a pivotal role in driving loan growth aligned with the credit union's goals and values.
Major Duties and Responsibilities 40% Direct and manage the Loan Intake, Consumer Loan Underwriting and Loan Closing teams. Ensure quality loan applications, approvals and closings meet service-level expectation. Make sound lending decisions within delegated authority and escalate to management when appropriate. Foster a culture of accountability, collaboration and continuous improvement.
30% Provide ongoing coaching and professional development to loa intake, loan closers and underwriters. Conduct regular performance reviews and ensure adherence to policies and procedures. Identify skills gaps and implement training plans to enhance team capabilities.
20% Develop and monitor Key Performance Indicators (KPIs) to assess individual and team performance in accordance with the organizations risk tolerance. Develop and monitor loan portfolio KPIs to include the Cred Card portfolio. Use date-driven insights to guide operational improvements and efficiencies. Prepare and present periodic reports on loan production, funding accuracy, turnaround times and member satisfaction metrics. Align performance metrics with strategic goals and member service excellence to include cross-selling of ancillary product sales.
10% Collaborate in the management of lending-related systems, products, and services to support innovation and loan growth. Collaborate on new product development and promotional campaigns to enhance loan quality and volume. Ensure systems are optimized for efficiency and compliance.
Other duties, as assigned.
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Follows established company policies and procedures, including but not limited to: Sarbanes Oxley controls, Business Ethics and Standard of Conduct, Electronic Communications, Confidentiality and Privacy.
Houston Police Credit Union is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Salary range from $72,000 to $91,000
Qualifications Five years to eight years of similar or related experience, including preparatory experience. A high school degree or equivalent. Knowledge of State and Federal regulations affecting consumer loans, personal lines of credit and credit card program. Knowledge of consumer loan policies, procedures, products, and services. Ability to work collaboratively with a team
Role Description The Lending Manager is a strategic leader responsible for overseeing the loan origination and funding process. This role ensures operational excellence, regulatory compliance and member satisfaction while fostering a high-performance culture through coaching, development, and leadership of lending teams. The Lending Manager plays a pivotal role in driving loan growth aligned with the credit union's goals and values.
Major Duties and Responsibilities 40% Direct and manage the Loan Intake, Consumer Loan Underwriting and Loan Closing teams. Ensure quality loan applications, approvals and closings meet service-level expectation. Make sound lending decisions within delegated authority and escalate to management when appropriate. Foster a culture of accountability, collaboration and continuous improvement.
30% Provide ongoing coaching and professional development to loa intake, loan closers and underwriters. Conduct regular performance reviews and ensure adherence to policies and procedures. Identify skills gaps and implement training plans to enhance team capabilities.
20% Develop and monitor Key Performance Indicators (KPIs) to assess individual and team performance in accordance with the organizations risk tolerance. Develop and monitor loan portfolio KPIs to include the Cred Card portfolio. Use date-driven insights to guide operational improvements and efficiencies. Prepare and present periodic reports on loan production, funding accuracy, turnaround times and member satisfaction metrics. Align performance metrics with strategic goals and member service excellence to include cross-selling of ancillary product sales.
10% Collaborate in the management of lending-related systems, products, and services to support innovation and loan growth. Collaborate on new product development and promotional campaigns to enhance loan quality and volume. Ensure systems are optimized for efficiency and compliance.
Other duties, as assigned.
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Follows established company policies and procedures, including but not limited to: Sarbanes Oxley controls, Business Ethics and Standard of Conduct, Electronic Communications, Confidentiality and Privacy.
Houston Police Credit Union is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Salary range from $72,000 to $91,000
Qualifications Five years to eight years of similar or related experience, including preparatory experience. A high school degree or equivalent. Knowledge of State and Federal regulations affecting consumer loans, personal lines of credit and credit card program. Knowledge of consumer loan policies, procedures, products, and services. Ability to work collaboratively with a team