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Reboot Staff

Client Relationship Representative

Reboot Staff, Madison, Wisconsin, us, 53774

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Company Description

About Us

At Reboot Staff, we specialize in empowering businesses through tailored workforce solutions. Our mission is to connect top-tier talent with companies looking to grow, innovate, and excel in their industries. With a focus on professionalism, adaptability, and long-term partnerships, Reboot Staff has built a reputation as a trusted leader in staffing and organizational development.

Job Description

Job Description

We are seeking a Client Relationship Representative to join our growing team in Madison, WI. The ideal candidate will serve as a key liaison between our company and our clients, ensuring clear communication, high satisfaction, and lasting partnerships. If you have a passion for building strong client relationships and problem-solving in a fast-paced environment, we want to hear from you.

Responsibilities

Serve as the primary point of contact for assigned clients Develop and maintain long-term client relationships Address client inquiries, concerns, and requests in a timely and professional manner Collaborate with internal departments to ensure client expectations are met Monitor account activity and ensure service levels are maintained Collect and analyze feedback to improve overall client satisfaction Prepare reports and maintain accurate client records

Qualifications

Qualifications

Bachelor’s degree in Business, Communications, or a related field (or equivalent experience) 1+ years of experience in client services, account management, or a similar role Strong communication and interpersonal skills Detail-oriented with excellent organizational abilities Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Ability to manage multiple accounts and deadlines efficiently Problem-solving mindset with a customer-first approach

Additional Information

Benefits

Competitive salary ($49,000 - $55,000 annually) Opportunities for professional growth and development Comprehensive health, dental, and vision insurance Paid time off and holidays Supportive and collaborative team environment On-the-job training and mentorship programs Retirement savings plan

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