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Company Description About Us At Beloform , we are committed to delivering excellence in customer service and account management. As a trusted name in the service and solutions industry, we pride ourselves on creating meaningful relationships with our clients and delivering personalized support. Our team-driven environment fosters innovation, integrity, and long-term professional growth for all employees. Job Description Job Description We are looking for a Client Relationship Representative to serve as a key point of contact for our clients, ensuring their satisfaction, retention, and continued partnership with Beloform. This role requires strong interpersonal skills, excellent communication abilities, and a passion for delivering high-quality service. The ideal candidate will be proactive in identifying client needs and fostering long-term relationships. Responsibilities Serve as the primary liaison between the company and assigned clients Understand client objectives and provide tailored support to meet their needs Maintain regular contact with clients via phone, email, and in-person meetings Address client inquiries, concerns, and feedback in a timely and professional manner Coordinate with internal departments to ensure client deliverables are met Prepare reports on account status and present updates to management Monitor client satisfaction and identify opportunities for upselling or renewals Support onboarding processes for new clients Qualifications Qualifications Bachelor’s degree in Business, Communications, or related field (preferred) 1–3 years of experience in client service, account management, or related roles Strong verbal and written communication skills Excellent problem-solving and organizational abilities Ability to multitask and manage time effectively Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Customer-focused mindset with attention to detail Additional Information Benefits Competitive annual salary: $56,000 - $63,000 Opportunities for professional growth and advancement Comprehensive training and development programs Health, dental, and vision insurance packages Paid time off and company holidays Supportive and collaborative work environment #J-18808-Ljbffr