GDI Infotech
Information Technology Support Specialist
GDI Infotech, Chicago, Illinois, United States, 60290
Direct message the job poster from GDI Infotech
Job Title: IT Support Specialist Level 1 (Entry-Level | Hybrid)
Location: Chicago, Northern Chicago
Hybrid Remote work with minimal travel
to client sites and occasional on-site collaboration with team members in the
Northern Chicago Suburbs Position Type: Full-Time | Entry-Level | Hybrid Overview: Were looking for a
coachable, motivated, and solution-driven IT Support Specialist
to join our growing team. This
entry-level hybrid position
is ideal for someone eager to launch or grow their IT career in a supportive environment where learning and development are prioritized. The role is primarily remote but includes
minimal travel to client sites
and
occasional in-person work
with the internal team at our Northern Chicago Suburbs location. Key Responsibilities: Provide
Level 1 technical support
for desktops, laptops, mobile devices, printers, and user accounts Troubleshoot basic hardware, software, network, and connectivity issues Respond to and resolve
IT service requests and support tickets Support user onboarding/offboarding, including device setup and account configuration Perform software updates and system maintenance as needed Document issues and resolutions accurately for internal reference Travel occasionally to client sites
to provide hands-on technical support Participate in
occasional in-office collaboration
with the team (e.g. training, project support) What Were Looking For: A
natural problem solver
who enjoys helping others Highly coachable
and eager to grow technical knowledge and skills Motivated self-starter with a positive, team-oriented attitude Strong communication and
customer service skills Reliable and adaptable in a dynamic work environment Preferred Qualifications: Experience from internships, academic programs, or entry-level IT roles Coursework or degree in IT, Computer Science, or related field Certifications such as
CompTIA A+ ,
Network+ , or
Microsoft 365 Fundamentals Familiarity with Windows OS, Microsoft 365, and basic networking concepts Requirements: Reliable transportation for local travel (mileage reimbursed) Ability to lift and move basic IT equipment (up to 25 lbs) Must be authorized to work in the U.S. What We Offer: Training and mentoring opportunities Paid travel/mileage reimbursement for any client visits Career path into Level 2+ technical roles A collaborative team focused on your success If you're ready to start your IT career and be part of a supportive team, we'd love to hear from you! Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at GDI Infotech by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for Information Technology Support Specialist roles.
Chicago, IL $50,000.00-$65,000.00 1 day ago Chicago, IL $70,000.00-$85,000.00 23 hours ago Chicago, IL $90,000.00-$115,000.00 1 week ago Greater Chicago Area $20.00-$28.00 1 week ago TechOps Specialist / IT Support Specialist
Chicago, IL $55,000.00-$60,000.00 3 months ago Chicago, IL $50,000.00-$60,000.00 2 weeks ago Chicago, IL $45,000.00-$55,000.00 3 weeks ago Chicago, IL $45,000.00-$60,000.00 2 days ago Mount Prospect, IL $60,000.00-$75,000.00 1 week ago Chicago, IL $100,000.00-$205,000.00 1 week ago Downers Grove, IL $26.00-$27.50 2 days ago Westmont, IL $45,000.00-$75,000.00 1 day ago Downers Grove, IL $26.00-$27.50 2 days ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
to client sites and occasional on-site collaboration with team members in the
Northern Chicago Suburbs Position Type: Full-Time | Entry-Level | Hybrid Overview: Were looking for a
coachable, motivated, and solution-driven IT Support Specialist
to join our growing team. This
entry-level hybrid position
is ideal for someone eager to launch or grow their IT career in a supportive environment where learning and development are prioritized. The role is primarily remote but includes
minimal travel to client sites
and
occasional in-person work
with the internal team at our Northern Chicago Suburbs location. Key Responsibilities: Provide
Level 1 technical support
for desktops, laptops, mobile devices, printers, and user accounts Troubleshoot basic hardware, software, network, and connectivity issues Respond to and resolve
IT service requests and support tickets Support user onboarding/offboarding, including device setup and account configuration Perform software updates and system maintenance as needed Document issues and resolutions accurately for internal reference Travel occasionally to client sites
to provide hands-on technical support Participate in
occasional in-office collaboration
with the team (e.g. training, project support) What Were Looking For: A
natural problem solver
who enjoys helping others Highly coachable
and eager to grow technical knowledge and skills Motivated self-starter with a positive, team-oriented attitude Strong communication and
customer service skills Reliable and adaptable in a dynamic work environment Preferred Qualifications: Experience from internships, academic programs, or entry-level IT roles Coursework or degree in IT, Computer Science, or related field Certifications such as
CompTIA A+ ,
Network+ , or
Microsoft 365 Fundamentals Familiarity with Windows OS, Microsoft 365, and basic networking concepts Requirements: Reliable transportation for local travel (mileage reimbursed) Ability to lift and move basic IT equipment (up to 25 lbs) Must be authorized to work in the U.S. What We Offer: Training and mentoring opportunities Paid travel/mileage reimbursement for any client visits Career path into Level 2+ technical roles A collaborative team focused on your success If you're ready to start your IT career and be part of a supportive team, we'd love to hear from you! Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at GDI Infotech by 2x Inferred from the description for this job
Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for Information Technology Support Specialist roles.
Chicago, IL $50,000.00-$65,000.00 1 day ago Chicago, IL $70,000.00-$85,000.00 23 hours ago Chicago, IL $90,000.00-$115,000.00 1 week ago Greater Chicago Area $20.00-$28.00 1 week ago TechOps Specialist / IT Support Specialist
Chicago, IL $55,000.00-$60,000.00 3 months ago Chicago, IL $50,000.00-$60,000.00 2 weeks ago Chicago, IL $45,000.00-$55,000.00 3 weeks ago Chicago, IL $45,000.00-$60,000.00 2 days ago Mount Prospect, IL $60,000.00-$75,000.00 1 week ago Chicago, IL $100,000.00-$205,000.00 1 week ago Downers Grove, IL $26.00-$27.50 2 days ago Westmont, IL $45,000.00-$75,000.00 1 day ago Downers Grove, IL $26.00-$27.50 2 days ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr