N Street Village
Patricia Handy Place for Women - Program Manager
N Street Village, Washington, District of Columbia, us, 20022
Join to apply for the
Patricia Handy Place for Women - Program Manager
role at
N Street Village 1 month ago Be among the first 25 applicants Join to apply for the
Patricia Handy Place for Women - Program Manager
role at
N Street Village This range is provided by N Street Village. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$66,000.00/yr - $69,000.00/yr Lead with Compassion. Manage for Impact. Support the community as a Program Manager in Case Managment
Job Title:
Program Manager, Case Management Services
Location:
N Street Village – 810 5th St NW, Washington, D.C. 20001
Employment Type:
Full-time
Work Setting:
Onsite
N Street Village is seeking a strategic and mission-driven
Program Manager of Case Management Services
to oversee a dedicated team providing holistic care to women experiencing homelessness. From managing service delivery to guiding frontline staff, this role is about building a culture of care, collaboration, and accountability that centers clients and uplifts outcomes.
What You’ll Do
Program Oversight
Supervise the Case Management team, including Assistant Manager, Case Managers, and Housing Specialists Develop and implement trauma-informed service protocols, tools, and performance benchmarks Ensure quality assurance and compliance with agency, funder, and regulatory standards Identify service gaps and launch solutions that enhance support delivery Prepare timely, accurate programmatic reports for leadership and funders
Client Services
Oversee all aspects of intake, assessment, case planning, and individualized goal setting Support high-risk cases and step in with direct care or crisis intervention as needed Coordinate with external service partners across housing, healthcare, and legal systems Monitor client progress and ensure continued access to community-based resources
Team Leadership
Provide supervision, coaching, and professional development for direct service staff Facilitate team meetings, reflective supervision, and ongoing training Model trauma-informed leadership and cultivate an inclusive, high-accountability environment Track staff schedules, leave, performance goals, and training compliance
Data & Reporting
Maintain accurate, confidential case records in the client database Analyze trends in client outcomes and use data to inform program planning Contribute to grant narratives, renewal proposals, and impact reports
Who You Are
Education & Experience
(one of the following):
Master’s degree in Social Work, Psychology, or related field with 2+ years of experience Bachelor’s degree with 4+ years of direct case management or human services experience Associate’s degree with 6+ years of experience in client services or nonprofit settings
Core Skills & Qualifications
Proven leadership and supervisory experience in a direct service context Understanding of trauma-informed care, housing systems, and resource navigation Skilled in conflict resolution, team development, and program strategy Proficient in Microsoft Office and case management databases Organized, compassionate, and driven by client-centered principles
Why Join N Street Village?
Be part of a respected organization leading the fight against homelessness for women Step into a senior role with the opportunity to shape systems and staff culture Work in a collaborative, mission-aligned setting rooted in social justice Gain access to robust training, growth pathways, and leadership support
What We Offer
Mission-driven, inclusive workplace culture Comprehensive benefits package, retirement, and well-being benefits Ongoing learning and professional development Daily opportunities to make meaningful change
Are you excited, yet? We want to hear from you!
How To Apply
Apply today at
N Street Village is an equal opportunity employer. We proudly embrace diversity and welcome all identities, perspectives, and experiences. Our strength is our people.
Monday - Friday
8am- 4pm or 9am - 5pm with flexibility Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Project Management and Information Technology Industries Non-profit Organizations Referrals increase your chances of interviewing at N Street Village by 2x Get notified about new Program Manager jobs in
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#J-18808-Ljbffr
Patricia Handy Place for Women - Program Manager
role at
N Street Village 1 month ago Be among the first 25 applicants Join to apply for the
Patricia Handy Place for Women - Program Manager
role at
N Street Village This range is provided by N Street Village. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$66,000.00/yr - $69,000.00/yr Lead with Compassion. Manage for Impact. Support the community as a Program Manager in Case Managment
Job Title:
Program Manager, Case Management Services
Location:
N Street Village – 810 5th St NW, Washington, D.C. 20001
Employment Type:
Full-time
Work Setting:
Onsite
N Street Village is seeking a strategic and mission-driven
Program Manager of Case Management Services
to oversee a dedicated team providing holistic care to women experiencing homelessness. From managing service delivery to guiding frontline staff, this role is about building a culture of care, collaboration, and accountability that centers clients and uplifts outcomes.
What You’ll Do
Program Oversight
Supervise the Case Management team, including Assistant Manager, Case Managers, and Housing Specialists Develop and implement trauma-informed service protocols, tools, and performance benchmarks Ensure quality assurance and compliance with agency, funder, and regulatory standards Identify service gaps and launch solutions that enhance support delivery Prepare timely, accurate programmatic reports for leadership and funders
Client Services
Oversee all aspects of intake, assessment, case planning, and individualized goal setting Support high-risk cases and step in with direct care or crisis intervention as needed Coordinate with external service partners across housing, healthcare, and legal systems Monitor client progress and ensure continued access to community-based resources
Team Leadership
Provide supervision, coaching, and professional development for direct service staff Facilitate team meetings, reflective supervision, and ongoing training Model trauma-informed leadership and cultivate an inclusive, high-accountability environment Track staff schedules, leave, performance goals, and training compliance
Data & Reporting
Maintain accurate, confidential case records in the client database Analyze trends in client outcomes and use data to inform program planning Contribute to grant narratives, renewal proposals, and impact reports
Who You Are
Education & Experience
(one of the following):
Master’s degree in Social Work, Psychology, or related field with 2+ years of experience Bachelor’s degree with 4+ years of direct case management or human services experience Associate’s degree with 6+ years of experience in client services or nonprofit settings
Core Skills & Qualifications
Proven leadership and supervisory experience in a direct service context Understanding of trauma-informed care, housing systems, and resource navigation Skilled in conflict resolution, team development, and program strategy Proficient in Microsoft Office and case management databases Organized, compassionate, and driven by client-centered principles
Why Join N Street Village?
Be part of a respected organization leading the fight against homelessness for women Step into a senior role with the opportunity to shape systems and staff culture Work in a collaborative, mission-aligned setting rooted in social justice Gain access to robust training, growth pathways, and leadership support
What We Offer
Mission-driven, inclusive workplace culture Comprehensive benefits package, retirement, and well-being benefits Ongoing learning and professional development Daily opportunities to make meaningful change
Are you excited, yet? We want to hear from you!
How To Apply
Apply today at
N Street Village is an equal opportunity employer. We proudly embrace diversity and welcome all identities, perspectives, and experiences. Our strength is our people.
Monday - Friday
8am- 4pm or 9am - 5pm with flexibility Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Project Management and Information Technology Industries Non-profit Organizations Referrals increase your chances of interviewing at N Street Village by 2x Get notified about new Program Manager jobs in
Washington, DC . Washington DC-Baltimore Area $185,000.00-$190,000.00 2 weeks ago Safe Kids Worldwide Senior Program Manager
Washington, DC $84,718.40-$141,190.40 1 day ago Program Analyst (MCC Operations Manager)
Arlington, VA $66,800.00-$142,800.00 1 week ago Program Manager I, Commercial Partnerships, Advanced Energy Technologies
Washington, DC $105,000.00-$151,000.00 2 weeks ago Reston, VA $170,000.00-$195,000.00 3 months ago Organizational Change Management (OCM) Program Manager
District of Columbia, United States 6 months ago Program Manager, Storytellers Collective
Washington, DC $69,350.00-$73,000.00 1 week ago Director of Program Management Office (PMO)
People Planning & Initiatives Program Manager
Silver Spring, MD $118,393.60-$197,308.80 2 weeks ago Program Manager - ACO Strategy & Operations
Washington, DC $95,000.00-$110,000.00 4 weeks ago Fairfax, VA $65,000.00-$70,000.00 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr