Logo
N Street Village

Patricia Handy Place for Women - Program Manager

N Street Village, Washington, District of Columbia, us, 20022

Save Job

Join to apply for the

Patricia Handy Place for Women - Program Manager

role at

N Street Village 1 month ago Be among the first 25 applicants Join to apply for the

Patricia Handy Place for Women - Program Manager

role at

N Street Village This range is provided by N Street Village. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $66,000.00/yr - $69,000.00/yr Lead with Compassion. Manage for Impact. Support the community as a Program Manager in Case Managment

Check out the role overview below If you are confident you have got the right skills and experience, apply today.

Job Title:

Program Manager, Case Management Services

Location:

N Street Village – 810 5th St NW, Washington, D.C. 20001

Employment Type:

Full-time

Work Setting:

Onsite

N Street Village is seeking a strategic and mission-driven

Program Manager of Case Management Services

to oversee a dedicated team providing holistic care to women experiencing homelessness. From managing service delivery to guiding frontline staff, this role is about building a culture of care, collaboration, and accountability that centers clients and uplifts outcomes.

What You’ll Do

Program Oversight

Supervise the Case Management team, including Assistant Manager, Case Managers, and Housing Specialists Develop and implement trauma-informed service protocols, tools, and performance benchmarks Ensure quality assurance and compliance with agency, funder, and regulatory standards Identify service gaps and launch solutions that enhance support delivery Prepare timely, accurate programmatic reports for leadership and funders

Client Services

Oversee all aspects of intake, assessment, case planning, and individualized goal setting Support high-risk cases and step in with direct care or crisis intervention as needed Coordinate with external service partners across housing, healthcare, and legal systems Monitor client progress and ensure continued access to community-based resources

Team Leadership

Provide supervision, coaching, and professional development for direct service staff Facilitate team meetings, reflective supervision, and ongoing training Model trauma-informed leadership and cultivate an inclusive, high-accountability environment Track staff schedules, leave, performance goals, and training compliance

Data & Reporting

Maintain accurate, confidential case records in the client database Analyze trends in client outcomes and use data to inform program planning Contribute to grant narratives, renewal proposals, and impact reports

Who You Are

Education & Experience

(one of the following):

Master’s degree in Social Work, Psychology, or related field with 2+ years of experience Bachelor’s degree with 4+ years of direct case management or human services experience Associate’s degree with 6+ years of experience in client services or nonprofit settings

Core Skills & Qualifications

Proven leadership and supervisory experience in a direct service context Understanding of trauma-informed care, housing systems, and resource navigation Skilled in conflict resolution, team development, and program strategy Proficient in Microsoft Office and case management databases Organized, compassionate, and driven by client-centered principles

Why Join N Street Village?

Be part of a respected organization leading the fight against homelessness for women Step into a senior role with the opportunity to shape systems and staff culture Work in a collaborative, mission-aligned setting rooted in social justice Gain access to robust training, growth pathways, and leadership support

What We Offer

Mission-driven, inclusive workplace culture Comprehensive benefits package, retirement, and well-being benefits Ongoing learning and professional development Daily opportunities to make meaningful change

Are you excited, yet? We want to hear from you!

How To Apply

Apply today at

N Street Village is an equal opportunity employer. We proudly embrace diversity and welcome all identities, perspectives, and experiences. Our strength is our people.

Monday - Friday

8am- 4pm or 9am - 5pm with flexibilitySeniority level

Seniority levelMid-Senior level Employment type

Employment typeFull-time Job function

Job functionProject Management and Information Technology IndustriesNon-profit Organizations Referrals increase your chances of interviewing at N Street Village by 2x Get notified about new Program Manager jobs in

Washington, DC . Washington DC-Baltimore Area $185,000.00-$190,000.00 2 weeks ago Safe Kids Worldwide Senior Program Manager Washington, DC $84,718.40-$141,190.40 1 day ago Program Analyst (MCC Operations Manager) Arlington, VA $66,800.00-$142,800.00 1 week ago Program Manager I, Commercial Partnerships, Advanced Energy Technologies Washington, DC $105,000.00-$151,000.00 2 weeks ago Reston, VA $170,000.00-$195,000.00 3 months ago Organizational Change Management (OCM) Program Manager District of Columbia, United States 6 months ago Program Manager, Storytellers Collective Washington, DC $69,350.00-$73,000.00 1 week ago Director of Program Management Office (PMO)People Planning & Initiatives Program Manager Silver Spring, MD $118,393.60-$197,308.80 2 weeks ago Program Manager - ACO Strategy & Operations Washington, DC $95,000.00-$110,000.00 4 weeks ago Fairfax, VA $65,000.00-$70,000.00 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr