Aditi Consulting
This range is provided by Aditi Consulting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $40.00/hr - $44.00/hr
Payrate:
$40.00 - $44.00/hr.
Summary:
The Program Manager for Customer Evidence — Communications & Content supports the execution of the global Customer Evidence program. This role focuses on coordinating customer-facing communications, managing logistics for customer story and advocacy activities, and maintaining the content and advocate systems that scale customer storytelling across GTM teams. The Program Manager plays a key role in ensuring customer evidence projects run smoothly and that teams have timely, accurate, and discoverable content.
Responsibilities:
Coordinate customer communications for written stories, video shoots, testimonials, reference calls, and event‑speaking opportunities, including scheduling, preparation, and follow‑ups.
Present and clearly communicate briefs, updates, and next steps to customers, internal teams, and cross‑functional stakeholders.
Support targeted outreach for analyst evaluations and other Customer Evidence‑driven programs.
Produce lightweight customer evidence assets such as testimonial cards, short written summaries, internal slides, social snippets, and speaker one‑pagers.
Partner with Revenue Enablement to ensure Seismic content libraries are updated, accurate, and easy for GTM teams to use.
Assist in reviewing, packaging, and distributing customer evidence assets across internal channels.
Maintain Customer Evidence advocate trackers and story trackers.
Ensure trackers, tags, and project details remain accurate and current so GTM teams have clear visibility into status and next steps.
Support CE workflow administration, including routing, timeline updates, and follow‑through on action items.
Collaborate with Sales, PMM, Analyst Relations, Brand, and Event teams to ensure customer communications, assets, and expectations are aligned and delivered smoothly.
Desired Skills:
Strong written and verbal communication skills, with the ability to communicate clearly and professionally.
Excellent organizational skills and attention to detail across multiple parallel projects.
Ability to work proactively, manage shifting priorities, and maintain reliable follow‑through.
Familiarity with marketing workflows, content production, customer advocacy, or related programs is a plus.
Proficiency with productivity and workflow tools such as Word, PowerPoint, Excel, Seismic, and project management platforms.
Qualifications:
Bachelor’s degree in business, marketing, communications, or a related field — or equivalent practical experience.
1‑2 years of experience in marketing, program coordination, customer advocacy, content production, or similar roles.
Pay Transparency:
The typical base pay for this role across the U.S. is $40.00 - $44.00/hour. Non‑exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full‑time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.
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Base pay range $40.00/hr - $44.00/hr
Payrate:
$40.00 - $44.00/hr.
Summary:
The Program Manager for Customer Evidence — Communications & Content supports the execution of the global Customer Evidence program. This role focuses on coordinating customer-facing communications, managing logistics for customer story and advocacy activities, and maintaining the content and advocate systems that scale customer storytelling across GTM teams. The Program Manager plays a key role in ensuring customer evidence projects run smoothly and that teams have timely, accurate, and discoverable content.
Responsibilities:
Coordinate customer communications for written stories, video shoots, testimonials, reference calls, and event‑speaking opportunities, including scheduling, preparation, and follow‑ups.
Present and clearly communicate briefs, updates, and next steps to customers, internal teams, and cross‑functional stakeholders.
Support targeted outreach for analyst evaluations and other Customer Evidence‑driven programs.
Produce lightweight customer evidence assets such as testimonial cards, short written summaries, internal slides, social snippets, and speaker one‑pagers.
Partner with Revenue Enablement to ensure Seismic content libraries are updated, accurate, and easy for GTM teams to use.
Assist in reviewing, packaging, and distributing customer evidence assets across internal channels.
Maintain Customer Evidence advocate trackers and story trackers.
Ensure trackers, tags, and project details remain accurate and current so GTM teams have clear visibility into status and next steps.
Support CE workflow administration, including routing, timeline updates, and follow‑through on action items.
Collaborate with Sales, PMM, Analyst Relations, Brand, and Event teams to ensure customer communications, assets, and expectations are aligned and delivered smoothly.
Desired Skills:
Strong written and verbal communication skills, with the ability to communicate clearly and professionally.
Excellent organizational skills and attention to detail across multiple parallel projects.
Ability to work proactively, manage shifting priorities, and maintain reliable follow‑through.
Familiarity with marketing workflows, content production, customer advocacy, or related programs is a plus.
Proficiency with productivity and workflow tools such as Word, PowerPoint, Excel, Seismic, and project management platforms.
Qualifications:
Bachelor’s degree in business, marketing, communications, or a related field — or equivalent practical experience.
1‑2 years of experience in marketing, program coordination, customer advocacy, content production, or similar roles.
Pay Transparency:
The typical base pay for this role across the U.S. is $40.00 - $44.00/hour. Non‑exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full‑time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.
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