Linqia
Sr. Strategic Accounts Manager (Client Services)
Linqia, San Francisco, California, United States, 94199
Sr. Strategic Accounts Manager (Client Services)
Join to apply for the
Sr. Strategic Accounts Manager (Client Services)
role at
Linqia .
Linqia is an innovative start‑up in the growing influencer marketing industry. Located in downtown San Francisco, we work with the world’s largest brands—including Danone, AB InBev, Kimberly‑Clark, Unilever, and Walmart—to deliver guaranteed results through an AI‑driven platform that also acts as a social content lab.
We value intelligence, recognize talent, and foster a culture that supports career development. We thrive on innovation, accountability, and a customer‑first attitude that adds true value to everything we touch.
The Role The Sr. Strategic Accounts Manager is a critical client partner role that demonstrates leadership, strategic direction, accountability, business acumen, and vision for Linqia’s portfolio of enterprise brand clients. You’ll provide oversight and approval of the development of higher‑arching media/influencer objectives and strategies, and the related ideation to support those goals. Ensuring that tools and processes are effectively applied to planning and buying activities, the goal is to optimize deliverables and provide solid rationale for recommendations.
This position will be responsible for select client accounts, managing the relationship between Media Agency, Creative Agency and Brand. The primary goal is to provide excellent customer experiences and repeat business. You will lead and provide oversight for internal teams working on your programs and act as steward for both Linqia and the client, establishing transparency and clear communication from pre‑IO to launch.
The Sr. Strategic Accounts Manager reports to Linqia’s Director of Strategic Accounts.
What You’ll Do
Manage oversight of a client’s campaign with superior customer service while maximizing business opportunities, growth, and efficiency.
Ensure meeting business KPIs and development within signed IOs.
Own the client experience and exceed client expectations, creating long‑term partnerships.
Lead strategic channel planning activities for assigned campaigns in partnership with creative, brand success, sales, and media investment.
Establish and grow strong relationships with senior client stakeholders through demonstration of client, industry, and influencer knowledge.
Work with internal partners to gauge campaign performance and KPIs to determine the extent to which original objectives and strategies were met.
Proactively stay abreast of industry trends and share knowledge with the team.
Work closely with internal partners to optimize revenue opportunities with particular clients.
Qualifications
7+ years of client management and media (or influencer) experience within agencies.
Driven by delighting customers; customer satisfaction drives your work.
Passion for the social media space and a willingness to learn new platforms or understand how advertising and influencers use them.
Entrepreneurial, self‑motivating; able to roll up sleeves, solve problems, and set own deadlines, benchmarks, and goals.
Proven track record of client and team success.
Experience and comfort with high‑level client communications.
Bachelor’s degree; MBA preferred.
Must currently reside in the San Francisco Bay Area and be available to commute to the San Francisco office three times per week.
Linqia is an equal‑opportunity employer supporting workforce diversity. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.
Headhunters and recruitment agencies may not submit resumes or candidates through this Web site or directly to employees. Linqia does not accept unsolicited headhunter and agency resumes and will not pay fees to any third‑party agency or company that does not have a signed agreement with us.
Referrals increase your chances of interviewing at Linqia by 2x.
#J-18808-Ljbffr
Sr. Strategic Accounts Manager (Client Services)
role at
Linqia .
Linqia is an innovative start‑up in the growing influencer marketing industry. Located in downtown San Francisco, we work with the world’s largest brands—including Danone, AB InBev, Kimberly‑Clark, Unilever, and Walmart—to deliver guaranteed results through an AI‑driven platform that also acts as a social content lab.
We value intelligence, recognize talent, and foster a culture that supports career development. We thrive on innovation, accountability, and a customer‑first attitude that adds true value to everything we touch.
The Role The Sr. Strategic Accounts Manager is a critical client partner role that demonstrates leadership, strategic direction, accountability, business acumen, and vision for Linqia’s portfolio of enterprise brand clients. You’ll provide oversight and approval of the development of higher‑arching media/influencer objectives and strategies, and the related ideation to support those goals. Ensuring that tools and processes are effectively applied to planning and buying activities, the goal is to optimize deliverables and provide solid rationale for recommendations.
This position will be responsible for select client accounts, managing the relationship between Media Agency, Creative Agency and Brand. The primary goal is to provide excellent customer experiences and repeat business. You will lead and provide oversight for internal teams working on your programs and act as steward for both Linqia and the client, establishing transparency and clear communication from pre‑IO to launch.
The Sr. Strategic Accounts Manager reports to Linqia’s Director of Strategic Accounts.
What You’ll Do
Manage oversight of a client’s campaign with superior customer service while maximizing business opportunities, growth, and efficiency.
Ensure meeting business KPIs and development within signed IOs.
Own the client experience and exceed client expectations, creating long‑term partnerships.
Lead strategic channel planning activities for assigned campaigns in partnership with creative, brand success, sales, and media investment.
Establish and grow strong relationships with senior client stakeholders through demonstration of client, industry, and influencer knowledge.
Work with internal partners to gauge campaign performance and KPIs to determine the extent to which original objectives and strategies were met.
Proactively stay abreast of industry trends and share knowledge with the team.
Work closely with internal partners to optimize revenue opportunities with particular clients.
Qualifications
7+ years of client management and media (or influencer) experience within agencies.
Driven by delighting customers; customer satisfaction drives your work.
Passion for the social media space and a willingness to learn new platforms or understand how advertising and influencers use them.
Entrepreneurial, self‑motivating; able to roll up sleeves, solve problems, and set own deadlines, benchmarks, and goals.
Proven track record of client and team success.
Experience and comfort with high‑level client communications.
Bachelor’s degree; MBA preferred.
Must currently reside in the San Francisco Bay Area and be available to commute to the San Francisco office three times per week.
Linqia is an equal‑opportunity employer supporting workforce diversity. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.
Headhunters and recruitment agencies may not submit resumes or candidates through this Web site or directly to employees. Linqia does not accept unsolicited headhunter and agency resumes and will not pay fees to any third‑party agency or company that does not have a signed agreement with us.
Referrals increase your chances of interviewing at Linqia by 2x.
#J-18808-Ljbffr