Alvarez & Marsal
Director, Business Development Operations - Corporate Performance Improvement
Alvarez & Marsal, Atlanta, Georgia, United States, 30383
Director, Business Development Operations - Corporate Performance Improvement
Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 professionals in more than 40 countries. Our culture values independent thinkers and results‑oriented action. A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity guide our approach to client service and employee experience.
Key Outcomes
CPI collections increase YoY, exceeding standard growth.
BD processes are adopted, published, maintained, and improved over time.
BD structure and accountability are clearly defined.
Major pursuits are coordinated across CPI and A&M.
BD tools (e.g., Salesforce, AI) are implemented to effectively support processes.
Develop Business Development Strategy
Partner with CPI leadership to shape the CPI business development strategy and align it with practice goals.
Develop target account criteria and maintain a list of target accounts.
Identify innovative ways to leverage the firm’s professional network to generate new opportunities and expand existing client accounts.
Client Engagement Approach
Serve as the central coordinator of the BD process; direct incoming opportunities to the appropriate parties.
Partner with pursuit teams to ensure consistency with A&M branding and messaging for strategic and/or high‑profile opportunities.
Support client‑facing teams with strategic insights and best practices to improve win rates.
Act as a central resource on negotiation and pricing strategy.
Key Account Facilitation
Own, manage, and expand the key account list against defined criteria and CPI goals.
Manage and expand the account program, including facilitation of the account review process with Account Leaders, ensuring accurate and up‑to‑date client details in Salesforce.
Coordinate P&L and reporting for key accounts.
Measure & Improve BD Process
Analyze BD metrics and recommend enhancements to optimize the sales life cycle.
Continuously refine BD tools, processes, and templates.
Share best practices across the practice.
Partner with Learning & Development to update training against business development capabilities for all levels.
Collaborate with People to update staff expected behaviors and ensure outcomes are measured consistently.
General Operations
Manage existing and develop new BD‑related programming across CPI, delivering updates to relevant stakeholders.
Assist in Managing Director and Senior Director onboarding as it relates to business development acumen.
Contribute to BD‑focused training and professional development.
Coordinate programs and communication with Big A&M.
Support coordination and management of adjacent operations special projects.
Qualifications
8‑12 years of experience in business development, sales operations, or client development, ideally within professional services or consulting.
Strong understanding of client relationship management and sales pipeline management.
Demonstrated ability to partner with senior executives to drive growth strategies.
Proven experience developing and improving business development and go‑to‑market processes, tools, and metrics.
Strong analytical skills with the ability to interpret metrics and translate insights into actionable improvements.
Effective collaborator with proven ability to engage stakeholders across leadership, operations, marketing, finance, and HR.
Excellent project management, organizational, and communication skills.
Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred).
Equal Opportunity Employer It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.
Unsolicited resumes from third‑party recruiters are not accepted unless the recruiters have been engaged for a specified opening. Any employment agency, person or entity that submits a resume does so with the understanding that A&M has the right to hire the applicant without any fee owed to the submitting agency.
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Key Outcomes
CPI collections increase YoY, exceeding standard growth.
BD processes are adopted, published, maintained, and improved over time.
BD structure and accountability are clearly defined.
Major pursuits are coordinated across CPI and A&M.
BD tools (e.g., Salesforce, AI) are implemented to effectively support processes.
Develop Business Development Strategy
Partner with CPI leadership to shape the CPI business development strategy and align it with practice goals.
Develop target account criteria and maintain a list of target accounts.
Identify innovative ways to leverage the firm’s professional network to generate new opportunities and expand existing client accounts.
Client Engagement Approach
Serve as the central coordinator of the BD process; direct incoming opportunities to the appropriate parties.
Partner with pursuit teams to ensure consistency with A&M branding and messaging for strategic and/or high‑profile opportunities.
Support client‑facing teams with strategic insights and best practices to improve win rates.
Act as a central resource on negotiation and pricing strategy.
Key Account Facilitation
Own, manage, and expand the key account list against defined criteria and CPI goals.
Manage and expand the account program, including facilitation of the account review process with Account Leaders, ensuring accurate and up‑to‑date client details in Salesforce.
Coordinate P&L and reporting for key accounts.
Measure & Improve BD Process
Analyze BD metrics and recommend enhancements to optimize the sales life cycle.
Continuously refine BD tools, processes, and templates.
Share best practices across the practice.
Partner with Learning & Development to update training against business development capabilities for all levels.
Collaborate with People to update staff expected behaviors and ensure outcomes are measured consistently.
General Operations
Manage existing and develop new BD‑related programming across CPI, delivering updates to relevant stakeholders.
Assist in Managing Director and Senior Director onboarding as it relates to business development acumen.
Contribute to BD‑focused training and professional development.
Coordinate programs and communication with Big A&M.
Support coordination and management of adjacent operations special projects.
Qualifications
8‑12 years of experience in business development, sales operations, or client development, ideally within professional services or consulting.
Strong understanding of client relationship management and sales pipeline management.
Demonstrated ability to partner with senior executives to drive growth strategies.
Proven experience developing and improving business development and go‑to‑market processes, tools, and metrics.
Strong analytical skills with the ability to interpret metrics and translate insights into actionable improvements.
Effective collaborator with proven ability to engage stakeholders across leadership, operations, marketing, finance, and HR.
Excellent project management, organizational, and communication skills.
Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred).
Equal Opportunity Employer It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.
Unsolicited resumes from third‑party recruiters are not accepted unless the recruiters have been engaged for a specified opening. Any employment agency, person or entity that submits a resume does so with the understanding that A&M has the right to hire the applicant without any fee owed to the submitting agency.
#J-18808-Ljbffr