Alvarez & Marsal
Director, Business Development Operations - Corporate Performance Improvement
Alvarez & Marsal, Washington, District of Columbia, us, 20022
Director, Business Development Operations - Corporate Performance Improvement
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Director, Business Development Operations - Corporate Performance Improvement
role at
Alvarez & Marsal
About Alvarez & Marsal Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands‑on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.
Description The Director, Business Development Operations leads and institutionalizes the Business Development function for A&M's Corporate Performance Improvement Practice (CPI), partnering with practice and firm leadership to drive sustainable revenue growth through clear strategy, disciplined execution, and scalable processes. It serves as the central coordinator for pursuits, key accounts, and client engagement, while implementing and continuously improving BD tools, metrics, and governance. Success is measured by above‑market YoY growth, improved win rates, and consistent adoption of firm‑aligned business development practices.
Key Outcomes
CPI collections increase YoY, over and above standard growth rate
BD processes are adopted, published, maintained, and improved over time
BD structure and accountability clearly defined
Major pursuits are coordinated across CPI and A&M
BD tools (e.g., Salesforce, AI) are implemented to effectively support processes
Develop Business Development Strategy
Partner with CPI leadership to shape CPI business development strategy and align the business development strategy with practice goals and operating model
Develop target account criteria and maintain list of target accounts
Identify innovative ways to leverage the firm’s professional network to generate new opportunities and expand existing client accounts
Client Engagement Approach
Serve as the central coordinator of the BD process; directing incoming opportunities to right parties as appropriate
Partner with pursuit teams to ensure consistency with A&M branding and messaging for strategic and/or high‑profile opportunities
Support client‑facing teams with strategic insights and best practices to improve win rates
Serve as a central resource on negotiation and pricing strategy
Key Account Facilitation
Own, manage, and expand the key account list against defined criteria and CPI goals
Manage and expand account program, including facilitation of account review process with Account Leaders, ensuring accurate and up‑to‑date client details in Salesforce
Coordinate P&L and reporting for key accounts
Measure & Improve BD Process
Analyze BD metrics and recommend enhancements to optimize the sales life cycle
Continuously refine BD tools, processes, and templates
Share best practices across the practice
Partner with Learning & Development team to update training against business development capabilities for all levels
Collaborate with People team to update staff expected behaviors and ensure outcomes are measured consistently
General Operations
Manage existing and develop new BD‑related programming across CPI, delivering updates to relevant stakeholders on business development efforts as needed
Assist in Managing Director and Senior Director onboarding, as it relates to business development acumen
Contribute to BD‑focused training and professional development
Coordinate programs and communication with Big A&M
Support coordination and management of adjacent operations special projects
Qualifications
8‑12 years of experience in business development, sales operations, or client development, ideally within professional services or consulting
Strong understanding of client relationship management and sales pipeline management
Demonstrated ability to partner with senior executives to drive growth strategies
Proven experience developing and improving Business Development and go‑to‑market processes, tools, and metrics
Strong analytical skills with the ability to interpret metrics and translate insights into actionable improvements
Effective collaborator with proven ability to engage stakeholders across leadership, operations, marketing, finance, and HR
Excellent project management, organizational, and communication skills
Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred)
Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top‑notch training and on‑the‑job learning opportunities, you can acquire new skills and advance your career.
We prioritize your well‑being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high‑performing and passionate professionals.
Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings’ fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy‑two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M’s benefits programs.
The salary range is $140,000 - $175,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.
Seniority level Director
Employment type Full‑time
Job function Business Development and Sales
Industries Business Consulting and Services
Equal Opportunity Employer It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws.
Unsolicited Resumes from Third‑Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third‑party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
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Director, Business Development Operations - Corporate Performance Improvement
role at
Alvarez & Marsal
About Alvarez & Marsal Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands‑on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.
Description The Director, Business Development Operations leads and institutionalizes the Business Development function for A&M's Corporate Performance Improvement Practice (CPI), partnering with practice and firm leadership to drive sustainable revenue growth through clear strategy, disciplined execution, and scalable processes. It serves as the central coordinator for pursuits, key accounts, and client engagement, while implementing and continuously improving BD tools, metrics, and governance. Success is measured by above‑market YoY growth, improved win rates, and consistent adoption of firm‑aligned business development practices.
Key Outcomes
CPI collections increase YoY, over and above standard growth rate
BD processes are adopted, published, maintained, and improved over time
BD structure and accountability clearly defined
Major pursuits are coordinated across CPI and A&M
BD tools (e.g., Salesforce, AI) are implemented to effectively support processes
Develop Business Development Strategy
Partner with CPI leadership to shape CPI business development strategy and align the business development strategy with practice goals and operating model
Develop target account criteria and maintain list of target accounts
Identify innovative ways to leverage the firm’s professional network to generate new opportunities and expand existing client accounts
Client Engagement Approach
Serve as the central coordinator of the BD process; directing incoming opportunities to right parties as appropriate
Partner with pursuit teams to ensure consistency with A&M branding and messaging for strategic and/or high‑profile opportunities
Support client‑facing teams with strategic insights and best practices to improve win rates
Serve as a central resource on negotiation and pricing strategy
Key Account Facilitation
Own, manage, and expand the key account list against defined criteria and CPI goals
Manage and expand account program, including facilitation of account review process with Account Leaders, ensuring accurate and up‑to‑date client details in Salesforce
Coordinate P&L and reporting for key accounts
Measure & Improve BD Process
Analyze BD metrics and recommend enhancements to optimize the sales life cycle
Continuously refine BD tools, processes, and templates
Share best practices across the practice
Partner with Learning & Development team to update training against business development capabilities for all levels
Collaborate with People team to update staff expected behaviors and ensure outcomes are measured consistently
General Operations
Manage existing and develop new BD‑related programming across CPI, delivering updates to relevant stakeholders on business development efforts as needed
Assist in Managing Director and Senior Director onboarding, as it relates to business development acumen
Contribute to BD‑focused training and professional development
Coordinate programs and communication with Big A&M
Support coordination and management of adjacent operations special projects
Qualifications
8‑12 years of experience in business development, sales operations, or client development, ideally within professional services or consulting
Strong understanding of client relationship management and sales pipeline management
Demonstrated ability to partner with senior executives to drive growth strategies
Proven experience developing and improving Business Development and go‑to‑market processes, tools, and metrics
Strong analytical skills with the ability to interpret metrics and translate insights into actionable improvements
Effective collaborator with proven ability to engage stakeholders across leadership, operations, marketing, finance, and HR
Excellent project management, organizational, and communication skills
Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred)
Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top‑notch training and on‑the‑job learning opportunities, you can acquire new skills and advance your career.
We prioritize your well‑being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high‑performing and passionate professionals.
Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings’ fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy‑two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&M’s benefits programs.
The salary range is $140,000 - $175,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.
Seniority level Director
Employment type Full‑time
Job function Business Development and Sales
Industries Business Consulting and Services
Equal Opportunity Employer It is Alvarez & Marsal’s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws.
Unsolicited Resumes from Third‑Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third‑party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
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