Alvarez & Marsal
Director, Business Development Operations - Corporate Performance Improvement
Alvarez & Marsal, Dallas, Texas, United States, 75215
Director, Business Development Operations - Corporate Performance Improvement
Join to apply for the
Director, Business Development Operations - Corporate Performance Improvement
role at
Alvarez & Marsal . About Alvarez & Marsal
Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results‑oriented professionals in more than 40 countries.
We take a hands‑on approach to solving our clients’ problems and helping them reach their potential.
Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry.
The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M. Description
The Director, Business Development Operations leads and institutionalizes the Business Development function for A&M’s Corporate Performance Improvement Practice (CPI), partnering with practice and firm leadership to drive sustainable revenue growth through clear strategy, disciplined execution, and scalable processes.
It serves as the central coordinator for pursuits, key accounts, and client engagement, while implementing and continuously improving BD tools, metrics, and governance.
Success is measured by above‑market YoY growth, improved win rates, and consistent adoption of firm‑aligned business development practices. Key Outcomes
CPI collections increase YoY, over and above standard growth rate. BD processes are adopted, published, maintained, and improved over time. BD structure and accountability are clearly defined. Major pursuits are coordinated across CPI and A&M. BD tools (e.g., Salesforce, AI) are implemented to support processes. Develop Business Development Strategy
Partner with CPI leadership to shape CPI business development strategy and align it with practice goals and operating model. Develop target account criteria and maintain a list of target accounts. Identify innovative ways to leverage the firm’s professional network to generate new opportunities and expand existing client accounts. Client Engagement Approach
Serve as the central coordinator of the BD process; direct incoming opportunities to the right parties as appropriate. Partner with pursuit teams to ensure consistency with A&M branding and messaging for strategic and/or high‑profile opportunities. Support client‑facing teams with strategic insights and best practices to improve win rates. Serve as a central resource on negotiation and pricing strategy. Key Account Facilitation
Own, manage, and expand the key account list against defined criteria and CPI goals. Manage and expand the account program, including facilitation of account review process with Account Leaders and ensuring accurate and up‑to‑date client details in Salesforce. Coordinate P&L and reporting for key accounts. Measure & Improve BD Process
Analyze BD metrics and recommend enhancements to optimize the sales life cycle. Continuously refine BD tools, processes, and templates. Share best practices across the practice. Partner with Learning & Development to update training at all levels. Collaborate with People to update staff expected behaviors and ensure outcomes are measured consistently. General Operations
Manage existing and develop new BD‑related programming across CPI, delivering updates to relevant stakeholders. Assist in Managing Director and Senior Director onboarding as it relates to business development acumen. Contribute to BD‑focused training and professional development. Coordinate programs and communication with Big A&M. Support coordination and management of adjacent operations special projects. Qualifications
8‑12 years of experience in business development, sales operations, or client development, ideally within professional services or consulting. Strong understanding of client relationship management and sales pipeline management. Demonstrated ability to partner with senior executives to drive growth strategies. Proven experience developing and improving Business Development and go‑to‑market processes, tools, and metrics. Strong analytical skills with the ability to interpret metrics and translate insights into actionable improvements. Effective collaborator with proven ability to engage stakeholders across leadership, operations, marketing, finance, and HR. Excellent project management, organizational, and communication skills. Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred). Salary & Benefits
Salary range: $140,000 – $175,000 annually, dependent on education, experience, skills, and geography. A&M offers a discretionary bonus program based on individual and firm performance. Full‑time employees enjoy comprehensive benefits, including healthcare plans, flexible spending accounts, life and disability coverage, a 401(k) plan with annual discretionary contributions, paid time off, and parental leave. Candidates are encouraged to apply promptly as the role remains open until filled. Equal Opportunity Employer
A&M practices and promotes equal opportunity in employment and compensation without discrimination on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or expression, sexual orientation, marital status, military service, veteran status, disability, family medical history, genetic information, political affiliation, or any other protected characteristic. A&M policy statements and additional information are available by region.
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Join to apply for the
Director, Business Development Operations - Corporate Performance Improvement
role at
Alvarez & Marsal . About Alvarez & Marsal
Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results‑oriented professionals in more than 40 countries.
We take a hands‑on approach to solving our clients’ problems and helping them reach their potential.
Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry.
The collaborative environment and engaging work—guided by A&M’s core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M. Description
The Director, Business Development Operations leads and institutionalizes the Business Development function for A&M’s Corporate Performance Improvement Practice (CPI), partnering with practice and firm leadership to drive sustainable revenue growth through clear strategy, disciplined execution, and scalable processes.
It serves as the central coordinator for pursuits, key accounts, and client engagement, while implementing and continuously improving BD tools, metrics, and governance.
Success is measured by above‑market YoY growth, improved win rates, and consistent adoption of firm‑aligned business development practices. Key Outcomes
CPI collections increase YoY, over and above standard growth rate. BD processes are adopted, published, maintained, and improved over time. BD structure and accountability are clearly defined. Major pursuits are coordinated across CPI and A&M. BD tools (e.g., Salesforce, AI) are implemented to support processes. Develop Business Development Strategy
Partner with CPI leadership to shape CPI business development strategy and align it with practice goals and operating model. Develop target account criteria and maintain a list of target accounts. Identify innovative ways to leverage the firm’s professional network to generate new opportunities and expand existing client accounts. Client Engagement Approach
Serve as the central coordinator of the BD process; direct incoming opportunities to the right parties as appropriate. Partner with pursuit teams to ensure consistency with A&M branding and messaging for strategic and/or high‑profile opportunities. Support client‑facing teams with strategic insights and best practices to improve win rates. Serve as a central resource on negotiation and pricing strategy. Key Account Facilitation
Own, manage, and expand the key account list against defined criteria and CPI goals. Manage and expand the account program, including facilitation of account review process with Account Leaders and ensuring accurate and up‑to‑date client details in Salesforce. Coordinate P&L and reporting for key accounts. Measure & Improve BD Process
Analyze BD metrics and recommend enhancements to optimize the sales life cycle. Continuously refine BD tools, processes, and templates. Share best practices across the practice. Partner with Learning & Development to update training at all levels. Collaborate with People to update staff expected behaviors and ensure outcomes are measured consistently. General Operations
Manage existing and develop new BD‑related programming across CPI, delivering updates to relevant stakeholders. Assist in Managing Director and Senior Director onboarding as it relates to business development acumen. Contribute to BD‑focused training and professional development. Coordinate programs and communication with Big A&M. Support coordination and management of adjacent operations special projects. Qualifications
8‑12 years of experience in business development, sales operations, or client development, ideally within professional services or consulting. Strong understanding of client relationship management and sales pipeline management. Demonstrated ability to partner with senior executives to drive growth strategies. Proven experience developing and improving Business Development and go‑to‑market processes, tools, and metrics. Strong analytical skills with the ability to interpret metrics and translate insights into actionable improvements. Effective collaborator with proven ability to engage stakeholders across leadership, operations, marketing, finance, and HR. Excellent project management, organizational, and communication skills. Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred). Salary & Benefits
Salary range: $140,000 – $175,000 annually, dependent on education, experience, skills, and geography. A&M offers a discretionary bonus program based on individual and firm performance. Full‑time employees enjoy comprehensive benefits, including healthcare plans, flexible spending accounts, life and disability coverage, a 401(k) plan with annual discretionary contributions, paid time off, and parental leave. Candidates are encouraged to apply promptly as the role remains open until filled. Equal Opportunity Employer
A&M practices and promotes equal opportunity in employment and compensation without discrimination on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or expression, sexual orientation, marital status, military service, veteran status, disability, family medical history, genetic information, political affiliation, or any other protected characteristic. A&M policy statements and additional information are available by region.
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