RF-SMART
Hardware Pre-Sales Engineer
|
Location:
Jacksonville, FL or Denver, CO (Preferred)
We exist to transform our customers and change lives.
Who We’re Looking For
We're seeking an experienced Hardware Pre-Sales Engineer to be the technical expert driving hardware solutions for our customers. In this role, you'll bridge the gap between complex technical capabilities and real-world business needs, partnering with our sales team to deliver compelling demonstrations and solutions that transform warehouse and manufacturing operations.
What You’ll Do
Solution Design & Demonstration (Primary Focus)
Deliver tailored product demonstrations that showcase how RF‑SMART hardware solves specific customer pain points and drives business outcomes
Design custom hardware solutions aligned to prospects' unique warehouse and manufacturing environments
Configure and provision demonstration equipment, including AIDC hardware, label printers, and Telnet software (Velocity, StayLinked)
Act as the technical voice throughout the sales cycle, translating customer requirements into actionable solutions
Sales Partnership & Support
Collaborate with the Hardware Sales team to develop compelling proposals and respond to RFPs with technical expertise
Serve as a trusted technical advisor, providing guidance on product configuration, integration, and implementation feasibility
Conduct requirements gathering, business analysis, and warehouse environment assessments
Recommend optimal equipment configurations based on customer needs and use cases
Implementation Support
Provide technical assistance during implementations for direct customers and RF‑SMART Reseller/Implementation Partners
Deliver pre‑ and post‑sales technical support to ensure customer success
Coordinate with partners to establish clear demonstration expectations and deployment strategies
Hardware Operations
Manage the demo device pool for the Hardware team
Configure and administer AIDC hardware and label printers
Maintain deep technical knowledge of RF‑SMART products, staying current on new features and capabilities
What You Bring
Required Qualifications
7+ years providing technical pre‑sales support and solutions in a B2B environment
Hands‑on experience with AIDC barcoding hardware (Honeywell, Zebra, Datalogic)
Deep knowledge of WMS and wireless data collection solutions
Proven ability to manage multiple complex projects simultaneously across customers and partners
Strong communication skills with the ability to present technical concepts to both technical and non‑technical audiences
Self‑directed work style with comfort working independently and on customer sites
Availability for occasional interstate/international travel (less than 25%)
Bonus Points For
Extensive warehouse and manufacturing operations experience
Mobile Device Management (MDM) software expertise
Wireless networking knowledge, including site surveys and installation (Cisco, Aruba)
Experience with ERP platforms (Dynamics AX, NetSuite, Oracle Cloud, JDE)
Why You’ll Love It Here
Working at RF‑SMART means joining a culture that values growth, collaboration, and innovation. As a Hardware Solutions Architect, you'll work alongside a passionate team dedicated to making a difference—both for our customers and our employees.
Employer does not sponsor applicants for employment visa status (e.g. H‑1B visa status).
General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF‑SMART is an Equal Employment Opportunity (EEO) employer.
#J-18808-Ljbffr
|
Location:
Jacksonville, FL or Denver, CO (Preferred)
We exist to transform our customers and change lives.
Who We’re Looking For
We're seeking an experienced Hardware Pre-Sales Engineer to be the technical expert driving hardware solutions for our customers. In this role, you'll bridge the gap between complex technical capabilities and real-world business needs, partnering with our sales team to deliver compelling demonstrations and solutions that transform warehouse and manufacturing operations.
What You’ll Do
Solution Design & Demonstration (Primary Focus)
Deliver tailored product demonstrations that showcase how RF‑SMART hardware solves specific customer pain points and drives business outcomes
Design custom hardware solutions aligned to prospects' unique warehouse and manufacturing environments
Configure and provision demonstration equipment, including AIDC hardware, label printers, and Telnet software (Velocity, StayLinked)
Act as the technical voice throughout the sales cycle, translating customer requirements into actionable solutions
Sales Partnership & Support
Collaborate with the Hardware Sales team to develop compelling proposals and respond to RFPs with technical expertise
Serve as a trusted technical advisor, providing guidance on product configuration, integration, and implementation feasibility
Conduct requirements gathering, business analysis, and warehouse environment assessments
Recommend optimal equipment configurations based on customer needs and use cases
Implementation Support
Provide technical assistance during implementations for direct customers and RF‑SMART Reseller/Implementation Partners
Deliver pre‑ and post‑sales technical support to ensure customer success
Coordinate with partners to establish clear demonstration expectations and deployment strategies
Hardware Operations
Manage the demo device pool for the Hardware team
Configure and administer AIDC hardware and label printers
Maintain deep technical knowledge of RF‑SMART products, staying current on new features and capabilities
What You Bring
Required Qualifications
7+ years providing technical pre‑sales support and solutions in a B2B environment
Hands‑on experience with AIDC barcoding hardware (Honeywell, Zebra, Datalogic)
Deep knowledge of WMS and wireless data collection solutions
Proven ability to manage multiple complex projects simultaneously across customers and partners
Strong communication skills with the ability to present technical concepts to both technical and non‑technical audiences
Self‑directed work style with comfort working independently and on customer sites
Availability for occasional interstate/international travel (less than 25%)
Bonus Points For
Extensive warehouse and manufacturing operations experience
Mobile Device Management (MDM) software expertise
Wireless networking knowledge, including site surveys and installation (Cisco, Aruba)
Experience with ERP platforms (Dynamics AX, NetSuite, Oracle Cloud, JDE)
Why You’ll Love It Here
Working at RF‑SMART means joining a culture that values growth, collaboration, and innovation. As a Hardware Solutions Architect, you'll work alongside a passionate team dedicated to making a difference—both for our customers and our employees.
Employer does not sponsor applicants for employment visa status (e.g. H‑1B visa status).
General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF‑SMART is an Equal Employment Opportunity (EEO) employer.
#J-18808-Ljbffr