Mia Labs
Location:
Austin, TX (Hybrid - 3 days/week in office)
Who we are Mia Labs is an investor-backed startup on a mission to modernize dealership operations and elevate the automotive consumer experience through conversational AI. We’re trusted by some of the largest dealership groups in the country and are scaling fast, growing from a handful of stores to hundreds and becoming the name in voice AI for automotive retail. You’ll be joining a high-energy, in-office team that moves quickly, cares deeply about the craft, and is building the best AI experience in the industry.
What we do We build conversational AI that turns every missed call or inquiry into an opportunity, improving customer satisfaction and dealership performance through automation that feels human.
How we do it We move fast, build smart, and ship continuously. Our stack combines Python, React (Next.js), PostgreSQL, and Azure to power intelligent, scalable, real-time systems that deliver results for our users every day.
How you succeed You thrive on creating structure, communicate clearly, and can plug into a new team with almost no hand‑holding. You quickly build the product knowledge and processes needed to get everyone rowing in the same direction.
What You'll Do
Own and deliver
Product Requirement Documents (PRDs)
that clearly align user needs with technical capabilities.
Build and maintain
product roadmaps , working closely with leadership and cross‑functional teams to align goals, set priorities, and manage expectations.
Communicate fluidly with both technical and non‑technical stakeholders — translating between engineering‑speak and business lingo.
Integrate
AI tooling
and ML products into workflows to boost team velocity and product capabilities.
Partner with vendors to access
APIs and third‑party data
sources — contributing to our growing
data moat
and overall product intelligence.
Collaborate with sales and customer success to shape feature launches and set realistic customer expectations with
spec sheets, support docs , and
pre‑sales collateral .
Run
user studies, pilot programs, go‑to‑market , and gather user feedback to inform roadmap and feature refinement.
Lead sprint planning, backlog grooming, and retros with product ownership and accountability.
Utilize
SQL and analytics tools
to understand user behavior and product performance. Use data to tell compelling stories and make high‑quality decisions.
Keep your finger on the pulse of the
automotive industry
and evolving tech to keep Mia ahead of the curve.
What We’re Looking For
5+ years of experience in product management with a
strong technical foundation .
Demonstrated ability to write clear, concise
PRDs and specs.
Process driven and fluent in product methodologies, project management tools, and shipping fast with high quality.
Comfortable using
SQL , dashboard tools, and working with analytics teams.
Proven success managing
API integrations
and working with external vendors to unlock new capabilities.
Superb communicator with a knack for explaining complex things simply.
Thrives in startup environments: resourceful, autonomous, and ready to work in a high‑intensity environment with minimal guidance.
Experience in the automotive industry
Lives in or willing to relocate to Austin, TX
— 3 days a week in our office (we’re building something real, together).
Nice to Haves
Familiarity with modern
AI/ML tools
(e.g., LLMs, embeddings, vector DBs) and how they can drive product development and automation.
Experience running
usability studies , gathering qualitative insights, and validating product‑market fit.
Previous
software engineering experience.
Deep knowledge of
automotive dealership operations , CRMs, and customer lifecycle in car sales or service.
Experience scaling AI or automation‑based products in high‑touch industries (e.g. healthcare, logistics, customer support).
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Product Management
Software Development
Referrals increase your chances of interviewing at Mia Labs by 2x
#J-18808-Ljbffr
Austin, TX (Hybrid - 3 days/week in office)
Who we are Mia Labs is an investor-backed startup on a mission to modernize dealership operations and elevate the automotive consumer experience through conversational AI. We’re trusted by some of the largest dealership groups in the country and are scaling fast, growing from a handful of stores to hundreds and becoming the name in voice AI for automotive retail. You’ll be joining a high-energy, in-office team that moves quickly, cares deeply about the craft, and is building the best AI experience in the industry.
What we do We build conversational AI that turns every missed call or inquiry into an opportunity, improving customer satisfaction and dealership performance through automation that feels human.
How we do it We move fast, build smart, and ship continuously. Our stack combines Python, React (Next.js), PostgreSQL, and Azure to power intelligent, scalable, real-time systems that deliver results for our users every day.
How you succeed You thrive on creating structure, communicate clearly, and can plug into a new team with almost no hand‑holding. You quickly build the product knowledge and processes needed to get everyone rowing in the same direction.
What You'll Do
Own and deliver
Product Requirement Documents (PRDs)
that clearly align user needs with technical capabilities.
Build and maintain
product roadmaps , working closely with leadership and cross‑functional teams to align goals, set priorities, and manage expectations.
Communicate fluidly with both technical and non‑technical stakeholders — translating between engineering‑speak and business lingo.
Integrate
AI tooling
and ML products into workflows to boost team velocity and product capabilities.
Partner with vendors to access
APIs and third‑party data
sources — contributing to our growing
data moat
and overall product intelligence.
Collaborate with sales and customer success to shape feature launches and set realistic customer expectations with
spec sheets, support docs , and
pre‑sales collateral .
Run
user studies, pilot programs, go‑to‑market , and gather user feedback to inform roadmap and feature refinement.
Lead sprint planning, backlog grooming, and retros with product ownership and accountability.
Utilize
SQL and analytics tools
to understand user behavior and product performance. Use data to tell compelling stories and make high‑quality decisions.
Keep your finger on the pulse of the
automotive industry
and evolving tech to keep Mia ahead of the curve.
What We’re Looking For
5+ years of experience in product management with a
strong technical foundation .
Demonstrated ability to write clear, concise
PRDs and specs.
Process driven and fluent in product methodologies, project management tools, and shipping fast with high quality.
Comfortable using
SQL , dashboard tools, and working with analytics teams.
Proven success managing
API integrations
and working with external vendors to unlock new capabilities.
Superb communicator with a knack for explaining complex things simply.
Thrives in startup environments: resourceful, autonomous, and ready to work in a high‑intensity environment with minimal guidance.
Experience in the automotive industry
Lives in or willing to relocate to Austin, TX
— 3 days a week in our office (we’re building something real, together).
Nice to Haves
Familiarity with modern
AI/ML tools
(e.g., LLMs, embeddings, vector DBs) and how they can drive product development and automation.
Experience running
usability studies , gathering qualitative insights, and validating product‑market fit.
Previous
software engineering experience.
Deep knowledge of
automotive dealership operations , CRMs, and customer lifecycle in car sales or service.
Experience scaling AI or automation‑based products in high‑touch industries (e.g. healthcare, logistics, customer support).
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Product Management
Software Development
Referrals increase your chances of interviewing at Mia Labs by 2x
#J-18808-Ljbffr