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Zoom

Remote CX Operations Leader: Retention & Growth

Zoom, Helena, Montana, us, 59604

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A leading technology communication company is seeking a Head of Customer Experience Operations. This senior role focuses on defining and executing strategies to improve customer retention and lifetime value. Candidates should have 15+ years of experience in Customer Success Operations and at least 5 years in a senior leadership position. This role offers a competitive salary range of $150,800 to $329,900 plus a flexible hybrid work environment, aligning with various cross-functional teams to drive customer engagement and business growth. #J-18808-Ljbffr