Remote CX Operations Leader: Retention & Growth

A leading tech company is seeking a Head of Customer Experience Operations to define and execute the operational strategy for the customer lifecycle. This role focuses on building scalable processes for customer retention, renewals, and long-term value. The ideal candidate will have 15+ years in Customer Success Operations and solid experience with enterprise CX tech stacks. A competitive salary range of $150,800 to $329,900 is offered along with a hybrid work model. #J-18808-Ljbffr