Remote CX Operations Leader: Retention & Growth

A leading collaboration platform provider is seeking a Head of Customer Experience Operations to lead strategy and execution supporting post-sales customer lifecycle. This role involves defining scalable processes and driving customer retention and long-term value. Ideal candidates have over 15 years in CX operations and a minimum of 5 years in senior leadership roles. Offering competitive salary range of $150,800 to $329,900, plus benefits. Hybrid work model available. #J-18808-Ljbffr