EY
Customer Tech - Salesforce Solution Architect Manager - Tech Consulting - Open L
EY, San Francisco, California, United States, 94199
Customer Tech - Salesforce Solution Architect Manager - Tech Consulting - Open Location
EY
Location: Anywhere in Country
Overview You will use your expertise to lead enterprise Salesforce.com implementations, from discovery and definition to build, test, and deploy phases. After a project is won, you will manage the engagement as the main client contact, ensuring on‑time, on‑budget delivery and a high level of client satisfaction.
Your Key Responsibilities
Develop solutions to complex business problems and recommend policy changes.
Establish procedures that affect your immediate work area and possibly the broader business function.
Exercise judgment in selecting methods, techniques, and evaluation criteria to achieve desired results.
Engage in continuous process improvement and identification of innovative solutions.
Manage quality and risk throughout delivery of technology solutions.
Skills and Attributes for Success
Excellent oral and written communication skills, comfortable leading conversations with audiences of all levels.
Ability to lead discovery meetings to identify system requirements and establish an understanding of business processes with clients.
Experience in Salesforce (SFDC) CRM and multiple end‑to‑end implementations.
Salesforce integration experience and familiarity with a variety of middleware tools.
Deep experience with Salesforce, APEX APIs, APEX Triggers, VisualForce, Apex Classes, Apex Web Services, APIs, AppExchange, and Salesforce controls.
Hands‑on experience configuring Salesforce.com, Workflow Alerts and Actions, and Approval Workflows.
Ability to lead the solutioning and design of the Salesforce platform and identify gaps between current and future state.
Knowledge of Salesforce configuration and platform capabilities.
Work with developers to define and create specifications for any custom code or data migration requirements.
Ability to create and manage project timelines and economics to ensure on‑time, on‑budget delivery.
Ability to identify potential risks and develop mitigation plans to support change management efforts.
Application and tool analysis, cloud‑computing architecture, cybersecurity and privacy architecture.
Complex problem‑solving and critical thinking skills.
Building and managing relationships, communicating with impact.
Qualifications
Bachelor’s degree (4‑year) required.
4‑6 years relevant experience implementing Salesforce.com with teams of 5 or more and hands‑on configuration/customisation experience.
Strong oral and written communication skills, comfortable leading conversations with all levels.
Familiar with relational database concepts.
Self‑starter capable of handling multiple tasks and priorities.
Excellent communication, leadership and client‑development skills.
Salesforce.com certification(s) preferred.
Willingness to travel per client needs.
Ideal Additional Qualifications
Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics; Master’s degree preferred.
Certifications and prior consulting experience highly preferred.
What We Look For We seek experts who can lead, innovate, and collaborate to solve complex business challenges, marrying business and technology to make impactful decisions for our clients and our team.
What We Offer
Competitive compensation with a base salary range of $139,100 to $254,900 (all U.S. locations) and higher ranges for selected metro areas.
Comprehensive benefits: medical, dental, pension, 401(k) plans, and paid time off.
Hybrid work model with 40‑60% in‑office expectations for client‑serving roles.
Flexible vacation policy and additional paid holidays, winter/summer breaks, and personal/leaves of absence.
Application Apply today. EY accepts applications on an ongoing basis.
Equal Opportunity Statement EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
Accommodation Statement EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans. If you have a disability and need assistance or accommodation during the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then Option 1 for candidate queries, and finally Option 2 for candidates with an inquiry. Alternatively, email ssc.customersupport@ey.com.
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EY
Location: Anywhere in Country
Overview You will use your expertise to lead enterprise Salesforce.com implementations, from discovery and definition to build, test, and deploy phases. After a project is won, you will manage the engagement as the main client contact, ensuring on‑time, on‑budget delivery and a high level of client satisfaction.
Your Key Responsibilities
Develop solutions to complex business problems and recommend policy changes.
Establish procedures that affect your immediate work area and possibly the broader business function.
Exercise judgment in selecting methods, techniques, and evaluation criteria to achieve desired results.
Engage in continuous process improvement and identification of innovative solutions.
Manage quality and risk throughout delivery of technology solutions.
Skills and Attributes for Success
Excellent oral and written communication skills, comfortable leading conversations with audiences of all levels.
Ability to lead discovery meetings to identify system requirements and establish an understanding of business processes with clients.
Experience in Salesforce (SFDC) CRM and multiple end‑to‑end implementations.
Salesforce integration experience and familiarity with a variety of middleware tools.
Deep experience with Salesforce, APEX APIs, APEX Triggers, VisualForce, Apex Classes, Apex Web Services, APIs, AppExchange, and Salesforce controls.
Hands‑on experience configuring Salesforce.com, Workflow Alerts and Actions, and Approval Workflows.
Ability to lead the solutioning and design of the Salesforce platform and identify gaps between current and future state.
Knowledge of Salesforce configuration and platform capabilities.
Work with developers to define and create specifications for any custom code or data migration requirements.
Ability to create and manage project timelines and economics to ensure on‑time, on‑budget delivery.
Ability to identify potential risks and develop mitigation plans to support change management efforts.
Application and tool analysis, cloud‑computing architecture, cybersecurity and privacy architecture.
Complex problem‑solving and critical thinking skills.
Building and managing relationships, communicating with impact.
Qualifications
Bachelor’s degree (4‑year) required.
4‑6 years relevant experience implementing Salesforce.com with teams of 5 or more and hands‑on configuration/customisation experience.
Strong oral and written communication skills, comfortable leading conversations with all levels.
Familiar with relational database concepts.
Self‑starter capable of handling multiple tasks and priorities.
Excellent communication, leadership and client‑development skills.
Salesforce.com certification(s) preferred.
Willingness to travel per client needs.
Ideal Additional Qualifications
Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics; Master’s degree preferred.
Certifications and prior consulting experience highly preferred.
What We Look For We seek experts who can lead, innovate, and collaborate to solve complex business challenges, marrying business and technology to make impactful decisions for our clients and our team.
What We Offer
Competitive compensation with a base salary range of $139,100 to $254,900 (all U.S. locations) and higher ranges for selected metro areas.
Comprehensive benefits: medical, dental, pension, 401(k) plans, and paid time off.
Hybrid work model with 40‑60% in‑office expectations for client‑serving roles.
Flexible vacation policy and additional paid holidays, winter/summer breaks, and personal/leaves of absence.
Application Apply today. EY accepts applications on an ongoing basis.
Equal Opportunity Statement EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
Accommodation Statement EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans. If you have a disability and need assistance or accommodation during the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then Option 1 for candidate queries, and finally Option 2 for candidates with an inquiry. Alternatively, email ssc.customersupport@ey.com.
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