ICONMA
Our Client, a American Multinational Clothing and Accessories Retailer company, is looking for a Photo Studio Technical Associate for their San Francisco, CA location.
Responsibilities
Studio Systems & Hardware Support
Mac Fleet Management: Deploy and configure Macintosh workstations using Jamf. Troubleshoot hardware/software issues for the entire studio staff.
Color Precision: Perform regular monitor calibration (Eizo/NEC) to ensure color accuracy across all capture and retouching stations.
Peripherals & Infrastructure: Maintain and troubleshoot studio infrastructure, including Wi‑Fi connectivity, network ports, Zoom Room configurations, and internal corporate badge printers.
Physical Setup: Manage the physical setup of computer equipment on carts and workstations for incoming talent and crew.
Scripting, Automation & AI
AI‑Assisted Development: Utilize AI tools (LLMs) to efficiently write, debug, and optimize scripts for workflow automation.
Tool Maintenance: Support and maintain custom internal applications written in Python, AppleScript, and Bash.
Innovation: Proactively identify repetitive manual tasks in the studio workflow that can be solved with logical scripting solutions.
Asset Management & Operations
Inventory Control: Responsible for the check‑in/check‑out process of technical gear. Maintain accurate asset tracking records.
DAM Support: Act as a backup support for the Digital Asset Management system. Assist in training freelancers and staff on specific search queries and asset retrieval.
Emergency On‑Set Support: While not a Digital Tech role, provide emergency backup troubleshooting for tethering issues (Capture One/Camera connectivity) when immediate resolution is required to keep a shoot moving.
Requirements
Mac OS Mastery: Deep understanding of the Macintosh operating system, file structures, and troubleshooting utilities.
Scripting Logic: Functional knowledge of Python, Bash, or AppleScript, with a specific aptitude for using AI tools to generate and refine code.
Ability to troubleshoot Wi‑Fi, Ethernet, and server connection issues in a corporate environment.
Color Management: Familiarity with monitor calibration hardware and software (e.g., ColorNavigator, i1Profiler).
Soft Skills & Environment
High‑Stakes Problem Solving: Ability to remain calm and resolve technical failures quickly during high‑pressure photo shoots ($50k+ daily impact).
A "no task is too small" attitude when supporting Art Directors, Photographers, and supporting roles.
Curiosity: A genuine passion for new technology and a desire to learn how files move from capture to server.
Jamf Administration: Certification or experience building policies (not just deploying).
Capture One: Experience with tethered photography workflows.
DAM Systems: Experience with enterprise‑level Asset Management tools.
Why Should You Apply?
Health Benefits
Referral Program
Excellent growth and advancement opportunities
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
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Responsibilities
Studio Systems & Hardware Support
Mac Fleet Management: Deploy and configure Macintosh workstations using Jamf. Troubleshoot hardware/software issues for the entire studio staff.
Color Precision: Perform regular monitor calibration (Eizo/NEC) to ensure color accuracy across all capture and retouching stations.
Peripherals & Infrastructure: Maintain and troubleshoot studio infrastructure, including Wi‑Fi connectivity, network ports, Zoom Room configurations, and internal corporate badge printers.
Physical Setup: Manage the physical setup of computer equipment on carts and workstations for incoming talent and crew.
Scripting, Automation & AI
AI‑Assisted Development: Utilize AI tools (LLMs) to efficiently write, debug, and optimize scripts for workflow automation.
Tool Maintenance: Support and maintain custom internal applications written in Python, AppleScript, and Bash.
Innovation: Proactively identify repetitive manual tasks in the studio workflow that can be solved with logical scripting solutions.
Asset Management & Operations
Inventory Control: Responsible for the check‑in/check‑out process of technical gear. Maintain accurate asset tracking records.
DAM Support: Act as a backup support for the Digital Asset Management system. Assist in training freelancers and staff on specific search queries and asset retrieval.
Emergency On‑Set Support: While not a Digital Tech role, provide emergency backup troubleshooting for tethering issues (Capture One/Camera connectivity) when immediate resolution is required to keep a shoot moving.
Requirements
Mac OS Mastery: Deep understanding of the Macintosh operating system, file structures, and troubleshooting utilities.
Scripting Logic: Functional knowledge of Python, Bash, or AppleScript, with a specific aptitude for using AI tools to generate and refine code.
Ability to troubleshoot Wi‑Fi, Ethernet, and server connection issues in a corporate environment.
Color Management: Familiarity with monitor calibration hardware and software (e.g., ColorNavigator, i1Profiler).
Soft Skills & Environment
High‑Stakes Problem Solving: Ability to remain calm and resolve technical failures quickly during high‑pressure photo shoots ($50k+ daily impact).
A "no task is too small" attitude when supporting Art Directors, Photographers, and supporting roles.
Curiosity: A genuine passion for new technology and a desire to learn how files move from capture to server.
Jamf Administration: Certification or experience building policies (not just deploying).
Capture One: Experience with tethered photography workflows.
DAM Systems: Experience with enterprise‑level Asset Management tools.
Why Should You Apply?
Health Benefits
Referral Program
Excellent growth and advancement opportunities
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
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