Swoon
Studio Technology Specialist (San Francisco)
Swoon, San Francisco, California, United States, 94199
Join one of the worlds most iconic global apparel brands , where creativity, technology, and operational excellence come together to power world-class visual storytelling.
This role sits within the their
Photo Studio , supporting high-volume, fast-paced digital content production across e-commerce and marketing channels.
As a
Studio Technical Associate , youll operate at the intersection of
IT support, studio operations, and workflow automation , ensuring that technology enables
never slows
the creative process.
Role Details -
*W2 candidates only - sponsorship not available* Location:
Fully Onsite
San Francisco, CA Schedule:
MondayFriday (Weekends Off) Compensation:
$38 per hour Duration:
4-month contract to start (extension potential)
Top Required Skills 24 years of experience supporting
Mac-based environments
in creative, studio, or production settings. Hands-on experience with
MacOS troubleshooting , workstation setup, and end-user support. Working knowledge of
scripting or automation
using Python, Bash, or AppleScript (AI-assisted scripting experience is a plus). Familiarity with
network fundamentals , including Wi-Fi, Ethernet, and peripheral connectivity. Strong customer service mindset with experience supporting creative teams under tight deadlines.
Role Overview You will serve as the primary technical support partner for the Gap Inc Photo Studio, ensuring seamless operation of studio systems, hardware, and custom tools. This is a highly collaborative, hands-on role requiring calm problem-solving in high-pressure environments, technical curiosity, and the ability to proactively improve workflows through automation.
What Youll Do Provide day-to-day technical support for
Macintosh workstations , including deployment, configuration, and troubleshooting. Manage and support
Mac fleet operations , including Jamf-based device management. Perform
monitor calibration
(Eizo / NEC) to ensure color accuracy across capture and retouching stations. Maintain studio infrastructure including
Wi-Fi connectivity, network ports, Zoom Rooms, and badge printers . Manage physical setup of computer equipment on carts and workstations for photographers, stylists, and crew. Leverage
AI tools
to efficiently write, debug, and optimize scripts (Python, Bash, AppleScript) that automate repetitive studio workflows. Support and maintain
custom internal applications
and tools used by studio teams. Manage
inventory check-in/check-out
processes and maintain accurate asset tracking records. Provide backup support for
Digital Asset Management (DAM)
systems and assist in onboarding freelancers.
Minimum Qualifications 2+ years of experience in
technical support, IT operations, or studio technology
roles. Strong knowledge of
MacOS , file systems, and troubleshooting utilities. Functional experience with
scripting or automation logic
(Python, Bash, or AppleScript).
Preferred Qualifications Experience with
Jamf administration
beyond basic deployment. Familiarity with
Capture One
and tethered photography workflows. Experience supporting
Digital Asset Management (DAM)
systems. Background working in
photo studios, creative agencies, retail, or e-commerce environments .
This role sits within the their
Photo Studio , supporting high-volume, fast-paced digital content production across e-commerce and marketing channels.
As a
Studio Technical Associate , youll operate at the intersection of
IT support, studio operations, and workflow automation , ensuring that technology enables
never slows
the creative process.
Role Details -
*W2 candidates only - sponsorship not available* Location:
Fully Onsite
San Francisco, CA Schedule:
MondayFriday (Weekends Off) Compensation:
$38 per hour Duration:
4-month contract to start (extension potential)
Top Required Skills 24 years of experience supporting
Mac-based environments
in creative, studio, or production settings. Hands-on experience with
MacOS troubleshooting , workstation setup, and end-user support. Working knowledge of
scripting or automation
using Python, Bash, or AppleScript (AI-assisted scripting experience is a plus). Familiarity with
network fundamentals , including Wi-Fi, Ethernet, and peripheral connectivity. Strong customer service mindset with experience supporting creative teams under tight deadlines.
Role Overview You will serve as the primary technical support partner for the Gap Inc Photo Studio, ensuring seamless operation of studio systems, hardware, and custom tools. This is a highly collaborative, hands-on role requiring calm problem-solving in high-pressure environments, technical curiosity, and the ability to proactively improve workflows through automation.
What Youll Do Provide day-to-day technical support for
Macintosh workstations , including deployment, configuration, and troubleshooting. Manage and support
Mac fleet operations , including Jamf-based device management. Perform
monitor calibration
(Eizo / NEC) to ensure color accuracy across capture and retouching stations. Maintain studio infrastructure including
Wi-Fi connectivity, network ports, Zoom Rooms, and badge printers . Manage physical setup of computer equipment on carts and workstations for photographers, stylists, and crew. Leverage
AI tools
to efficiently write, debug, and optimize scripts (Python, Bash, AppleScript) that automate repetitive studio workflows. Support and maintain
custom internal applications
and tools used by studio teams. Manage
inventory check-in/check-out
processes and maintain accurate asset tracking records. Provide backup support for
Digital Asset Management (DAM)
systems and assist in onboarding freelancers.
Minimum Qualifications 2+ years of experience in
technical support, IT operations, or studio technology
roles. Strong knowledge of
MacOS , file systems, and troubleshooting utilities. Functional experience with
scripting or automation logic
(Python, Bash, or AppleScript).
Preferred Qualifications Experience with
Jamf administration
beyond basic deployment. Familiarity with
Capture One
and tethered photography workflows. Experience supporting
Digital Asset Management (DAM)
systems. Background working in
photo studios, creative agencies, retail, or e-commerce environments .