Senior Phlebotomist Job at CYNET SYSTEMS in Alpharetta

Job Description:

• The Phlebotomist II / Patient Services Representative II represents the face of the company to patients visiting for routine health needs or critical health decisions.
• This role is responsible for collecting high-quality blood samples and preparing specimens for laboratory testing while following established procedures.
• The role involves direct patient interaction, creating an atmosphere of trust and confidence, and performing procedures in a safe, accurate, and professional manner.
• The Phlebotomist II demonstrates leadership behaviors with a strong focus on process excellence, confidentiality, and accuracy of patient information. Assignments may include a doctor s office, patient service center, or other locations based on business needs.

Responsibilities:

• Perform daily activities accurately and on time under the direction of the area supervisor.
• Maintain a safe and professional work environment.
• Perform forensic and clinical specimen collection and processing following established procedures.
• Verify patient demographic information and obtain patient initials and signature post-venipuncture to confirm correct labeling.
• Maintain required records and documentation.
• Promote a positive image to patients, clients, employees, and the public.

Requirement/Must Have:

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills including pediatric and geriatric collections.
• Flexible availability including weekends, holidays, on-call, and overtime.
• Commitment to company policies, dress code, employee health and safety, and guiding principles.
• Ability to make decisions based on established procedures and exercise good judgment.
• Reliable transportation, valid driver s license, and clean driving record, if applicable.
• Ability to travel and work at multiple locations with minimal notice.
• Ability to handle multiple priorities in a high-volume setting.
• Strong customer focus and effective communication with patients, peers, and supervisors.

Experience:

• One to three years of phlebotomy experience including pediatric, geriatric, and capillary collections.
• Two years of experience in a patient service center environment preferred.
• Customer service experience in a retail or service environment highly preferred.
• Keyboard and data entry experience.

Skills:

• Phlebotomy and specimen processing.
• Patient interaction and customer service.
• Documentation and data accuracy.
• Time management and multitasking.

Qualification And Education:

• High school diploma or equivalent required.
• Medical assistant or paramedic training preferred.
• Phlebotomy certification preferred and required in certain states.