Men's Wearhouse
Store Manager – Men's Wearhouse
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Store Manager
role at
Men's Wearhouse
Reports to Regional Manager As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence. This includes recruiting, hiring, and training a store team to achieve an exceptional customer experience.
Job Responsibilities
Inspire store team to achieve their best performance
Execute to maximize growth and potential
Create an engaged and inclusive store environment
Elevate the customer experience through operational excellence
Exceed customer expectations in all interactions
Lead store staff in meeting sales, service, and operational expectations
Set clear performance expectations and ensure store team is trained
Model company values and coach
Communicate priorities and sales‑driving information effectively
Guide team to identify, recommend, and implement changes to improve productivity
Take the lead role in recruiting and promote diversity
Achieve store business plans: sales, customer service, and operational goals
Develop game plans and follow up on execution to maximize sales
Partner and present opportunities with fact‑based information and recommendations
Participate in driving business outreach opportunities and communicate leads
Identify performance opportunities and partner with Regional Manager to devise a plan
Ensure store schedule accuracy and proper staffing
Ensure store staff is trained on all internal operational functions
Stay informed on corporate communication, directives, initiatives, policies, and procedures
Implement store programs to increase efficiencies in sales, service, operations, and branding
Create an engaged and inclusive store environment where opinions and contributions are recognized and valued
Ensure training tools are leveraged and hold regular store meetings
Ensure store team is trained on customer‑service expectations and creates an exceptional customer experience
Lead store team to exceed customer expectations and achieve high NPS
Leverage customer feedback to take appropriate actions and resolve concerns
Ensure store is visually set to brand standards and marketing initiatives are executed
Qualifications
Minimum 3 years’ experience leading, managing, and developing retail teams
Creative individual who demonstrates good judgment and is tuned into the pulse of the business
Self‑motivated, results‑oriented, strategic thinker
Strong organizational and leadership skills
Excellent written and verbal communication skills
Active listening and problem‑solving skills
Proven ability to train and develop high‑performing store teams
Proficient in technology systems, applications, Microsoft Office, and video conferencing
Ability to operate a computer and POS system
Ability to stand and walk for majority of shift, frequently bend, squat, twist, lift up to 50 lb, climb ladder, and see and distinguish between fabric patterns and colors
Physical Requirements
As above (detail about standing, walking, lifting, etc.)
EEO Statement Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity, national origin, religion, veteran or military status, age, disability, marital status, or any other protected status under the law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Location & Compensation Hyannis, MA – Salary Range: $86,100.00–$143,800.00
Application To apply, sign up for job alerts for “Store Manager” roles.
#J-18808-Ljbffr
Store Manager
role at
Men's Wearhouse
Reports to Regional Manager As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence. This includes recruiting, hiring, and training a store team to achieve an exceptional customer experience.
Job Responsibilities
Inspire store team to achieve their best performance
Execute to maximize growth and potential
Create an engaged and inclusive store environment
Elevate the customer experience through operational excellence
Exceed customer expectations in all interactions
Lead store staff in meeting sales, service, and operational expectations
Set clear performance expectations and ensure store team is trained
Model company values and coach
Communicate priorities and sales‑driving information effectively
Guide team to identify, recommend, and implement changes to improve productivity
Take the lead role in recruiting and promote diversity
Achieve store business plans: sales, customer service, and operational goals
Develop game plans and follow up on execution to maximize sales
Partner and present opportunities with fact‑based information and recommendations
Participate in driving business outreach opportunities and communicate leads
Identify performance opportunities and partner with Regional Manager to devise a plan
Ensure store schedule accuracy and proper staffing
Ensure store staff is trained on all internal operational functions
Stay informed on corporate communication, directives, initiatives, policies, and procedures
Implement store programs to increase efficiencies in sales, service, operations, and branding
Create an engaged and inclusive store environment where opinions and contributions are recognized and valued
Ensure training tools are leveraged and hold regular store meetings
Ensure store team is trained on customer‑service expectations and creates an exceptional customer experience
Lead store team to exceed customer expectations and achieve high NPS
Leverage customer feedback to take appropriate actions and resolve concerns
Ensure store is visually set to brand standards and marketing initiatives are executed
Qualifications
Minimum 3 years’ experience leading, managing, and developing retail teams
Creative individual who demonstrates good judgment and is tuned into the pulse of the business
Self‑motivated, results‑oriented, strategic thinker
Strong organizational and leadership skills
Excellent written and verbal communication skills
Active listening and problem‑solving skills
Proven ability to train and develop high‑performing store teams
Proficient in technology systems, applications, Microsoft Office, and video conferencing
Ability to operate a computer and POS system
Ability to stand and walk for majority of shift, frequently bend, squat, twist, lift up to 50 lb, climb ladder, and see and distinguish between fabric patterns and colors
Physical Requirements
As above (detail about standing, walking, lifting, etc.)
EEO Statement Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity, national origin, religion, veteran or military status, age, disability, marital status, or any other protected status under the law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Location & Compensation Hyannis, MA – Salary Range: $86,100.00–$143,800.00
Application To apply, sign up for job alerts for “Store Manager” roles.
#J-18808-Ljbffr