Inside Higher Ed
IT Assistant Director Web & Information Systems
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Posting Number:
S14528P
Working Title:
IT Assistant Director Web & Information Systems
Department:
CAES-Information Technology
Posting Type:
External
Retirement Plan:
TRS or ORP
Employment Type:
Employee
Benefits Eligibility:
Benefits Eligible
Full/Part Time:
Full Time
Additional Schedule Information:
Monday-Friday, 8 AM-5 PM with rare need to support evening and weekend events. Occasional overnight travel necessary to attend meetings, conferences, etc.
Advised Salary:
Commensurate with experience
Proposed Starting Date:
01/12/2026
Location of Vacancy:
Athens Area
Classification Title:
Web Administration Manager
FLSA:
Exempt
FTE:
1.00
Minimum Qualifications
Bachelor’s degree in a related field or equivalent plus 10 years of professional experience to include 3 years of supervisory experience
Preferred Qualifications
Experience with large, complex custom-built applications and reporting systems.
Experience with Extension and Land Grant-related reporting and data collection requirements.
Experience speaking publicly & delivering reports in front of executives and stakeholder groups.
Experience supervising data center operations, staff and projects.
Experience supervising and directing application & web development staff and projects.
Experience managing different teams with different specialties (application dev, web dev, datacenter ops, web tech support, accessibility initiatives).
Position Summary The IT Assistant Director for Web & Information Systems is responsible for providing leadership to the CAES Web Development, Application & Data Development, and Systems and Network Administration Teams as well as representing the unit in project discussions and reports with stakeholders and administration. The Web Development team is broadly responsible for the design, construction and maintenance of many of the organization’s web sites as well as for monitoring the overarching web presences for accessibility compliance, search engine optimization, and quality issues. Systems and Network Administration Team is responsible for the college’s central datacenter operations and for enabling the services which are hosted upon and delivered by the datacenter as well as managing special projects involving network solutions both on and off campus. The Application & Data Development team works with data custodians and consumers to facilitate access to and management of the college’s data through the configuration of off-the-shelf solutions and/or the construction of custom information systems. The individual in this position is responsible for the efficient and effective operation of this team as it delivers services to their respective clientele.
Knowledge, Skills, Abilities And/or Competencies
Ability to listen effectively and clearly communicate technical issues both orally and in writing
Ability to work independently, multitask and prioritize
Strong organizational skills
Ability to estimate work and meet deadlines
Ability to establish and maintain effective working relationships with others in a team environment
Ability to provide client support in a positive, proactive manner
Ability to effectively adapt to rapidly changing technology and apply it to client needs and departmental goals
Professionalism and integrity in representing information technology offices or programs
Clear focus on customer service; ability to work within a strong and effective team gaining synergy across discipline boundaries
Extensive knowledge of information systems, applications, and web, and the ability to provide superior customer service to a wide client base
Strong analytical and problem‑solving skills
Ability to effectively handle multiple simultaneous projects and be well organized
Physical Demands
Sit at a workstation for long periods of time
Occasional assistance in lifting or moving of computers, servers, network equipment, racks, etc.
Driving as needed to perform job duties
Duties / Responsibilities Leadership, planning, coordination, and facilitation of Web & Information Systems services by coordinating with department-based personnel and other stakeholders as needed. Develop and maintain strategic partnerships with CAES, UGA, University System of Georgia (USG), and external IT entities. Examples include redesign of college websites, representing the unit at CAES dept head or stakeholder meetings, representing CAES OIT on UGA committees, forums and panels.
Percentage Of Time:
50
Collaborate with the OIT Executive Leadership Team in organizational planning activities. Examples include strategic planning initiatives, leadership retreats and unit‑wide gatherings, annual unit goals and priorities.
Percentage Of Time:
15
Establish IT service delivery standards and objectives for division teams (including both technical requirements and client needs). Create reports and statistics on projects. Measure client satisfaction.
Percentage Of Time:
10
Lead continuous improvement of the Web & Information Systems teams by identifying or creating training, leading AI initiatives and integration of new technologies.
Percentage Of Time:
5
Other duties as assigned.
Contact Details For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name:
Travis Zetterower
Recruitment Contact Email:
tzetter@uga.edu
EEO Policy Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
Background Investigation Policy Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high‑risk responsibilities, if applicable. Please visit the UGA Background Check website.
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Posting Number:
S14528P
Working Title:
IT Assistant Director Web & Information Systems
Department:
CAES-Information Technology
Posting Type:
External
Retirement Plan:
TRS or ORP
Employment Type:
Employee
Benefits Eligibility:
Benefits Eligible
Full/Part Time:
Full Time
Additional Schedule Information:
Monday-Friday, 8 AM-5 PM with rare need to support evening and weekend events. Occasional overnight travel necessary to attend meetings, conferences, etc.
Advised Salary:
Commensurate with experience
Proposed Starting Date:
01/12/2026
Location of Vacancy:
Athens Area
Classification Title:
Web Administration Manager
FLSA:
Exempt
FTE:
1.00
Minimum Qualifications
Bachelor’s degree in a related field or equivalent plus 10 years of professional experience to include 3 years of supervisory experience
Preferred Qualifications
Experience with large, complex custom-built applications and reporting systems.
Experience with Extension and Land Grant-related reporting and data collection requirements.
Experience speaking publicly & delivering reports in front of executives and stakeholder groups.
Experience supervising data center operations, staff and projects.
Experience supervising and directing application & web development staff and projects.
Experience managing different teams with different specialties (application dev, web dev, datacenter ops, web tech support, accessibility initiatives).
Position Summary The IT Assistant Director for Web & Information Systems is responsible for providing leadership to the CAES Web Development, Application & Data Development, and Systems and Network Administration Teams as well as representing the unit in project discussions and reports with stakeholders and administration. The Web Development team is broadly responsible for the design, construction and maintenance of many of the organization’s web sites as well as for monitoring the overarching web presences for accessibility compliance, search engine optimization, and quality issues. Systems and Network Administration Team is responsible for the college’s central datacenter operations and for enabling the services which are hosted upon and delivered by the datacenter as well as managing special projects involving network solutions both on and off campus. The Application & Data Development team works with data custodians and consumers to facilitate access to and management of the college’s data through the configuration of off-the-shelf solutions and/or the construction of custom information systems. The individual in this position is responsible for the efficient and effective operation of this team as it delivers services to their respective clientele.
Knowledge, Skills, Abilities And/or Competencies
Ability to listen effectively and clearly communicate technical issues both orally and in writing
Ability to work independently, multitask and prioritize
Strong organizational skills
Ability to estimate work and meet deadlines
Ability to establish and maintain effective working relationships with others in a team environment
Ability to provide client support in a positive, proactive manner
Ability to effectively adapt to rapidly changing technology and apply it to client needs and departmental goals
Professionalism and integrity in representing information technology offices or programs
Clear focus on customer service; ability to work within a strong and effective team gaining synergy across discipline boundaries
Extensive knowledge of information systems, applications, and web, and the ability to provide superior customer service to a wide client base
Strong analytical and problem‑solving skills
Ability to effectively handle multiple simultaneous projects and be well organized
Physical Demands
Sit at a workstation for long periods of time
Occasional assistance in lifting or moving of computers, servers, network equipment, racks, etc.
Driving as needed to perform job duties
Duties / Responsibilities Leadership, planning, coordination, and facilitation of Web & Information Systems services by coordinating with department-based personnel and other stakeholders as needed. Develop and maintain strategic partnerships with CAES, UGA, University System of Georgia (USG), and external IT entities. Examples include redesign of college websites, representing the unit at CAES dept head or stakeholder meetings, representing CAES OIT on UGA committees, forums and panels.
Percentage Of Time:
50
Collaborate with the OIT Executive Leadership Team in organizational planning activities. Examples include strategic planning initiatives, leadership retreats and unit‑wide gatherings, annual unit goals and priorities.
Percentage Of Time:
15
Establish IT service delivery standards and objectives for division teams (including both technical requirements and client needs). Create reports and statistics on projects. Measure client satisfaction.
Percentage Of Time:
10
Lead continuous improvement of the Web & Information Systems teams by identifying or creating training, leading AI initiatives and integration of new technologies.
Percentage Of Time:
5
Other duties as assigned.
Contact Details For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name:
Travis Zetterower
Recruitment Contact Email:
tzetter@uga.edu
EEO Policy Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
Background Investigation Policy Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high‑risk responsibilities, if applicable. Please visit the UGA Background Check website.
#J-18808-Ljbffr