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Arvato

Operations Director

Arvato, Miami, Florida, us, 33222

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The Operations Director is responsible for the oversight of all phases of warehouse operations, including setup, production, quality control, maintenance, receiving, picking, and shipping. In addition, the Operations Director works closely with the operations team to increase productivity and profitability within the operation. Responsibilities include staffing, P&L management, vendor relations, and process improvement. The Operations Director also interacts closely with Account/Service Delivery teams and client contacts.

YOUR TASKS

Manage P&Ls in a cost center environment

Direct activities associated with daily operations and client requirements

Lead the development and implementation of operating processes

Lead and direct fulfillment and distribution operations

Develop, implement, and manage highly customized workflows in a supply chain management environment from receipt of data through value-added services/packaging to outbound

Hire, train, and evaluate supervisory and management staff

Initiate and coordinate large projects (e.g., equipment justification and procurement, facility layout)

Stay current on information technology affecting functional areas to increase productivity and/or decrease costs

YOUR PROFILE

Strong analytical skills with excellent problem identification and resolution abilities

Excellent verbal and written communication skills and strong interpersonal skills

Ability to creatively develop solutions to meet operational challenges

Organizational and planning skills, including prioritization and deadline management

Ability to work in stressful situations and maintain composure

Able to interact with all levels of employees, management, and external clients

Self-starter and goal-oriented

Bachelor’s degree or 10+ years of experience in a leadership role in a warehouse environment

Experience with budget and business plan development

Proven ability to develop innovative solutions for increased productivity

Superior negotiation skills in both internal and external settings

Masterful organizational, communication, and leadership skills demonstrated by previous professional success

Strong working knowledge of data analysis and performance metrics using business management software

Spanish fluency required

Experience in fashion/apparel logistics or similar high‑SKU environments strongly preferred

Ability to function in a high‑pressure, fast‑moving environment

Divided between office setting and operations environment

WE OFFER

Medical and Life insurance.

Paid Time Off, including paid holidays.

Voluntary benefits such as Dental, Vision, and Gap insurance, short‑term disability, paid family leave, accident insurance, critical illness and cancer insurance.

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