Mass General Brigham
Job Summary
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Essential Functions (Key Roles & Responsibilities)
Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors, and the clinicians.
Effectively organizes priorities, completes tasks on time, and manages confidential patient information.
Partners with nursing to coordinate the day-to-day patient flow, including communication to key players regarding patient admissions, discharges, and transfers.
Provides outstanding service for every customer interaction.
Assists general administration of the floor or unit; greets and interacts with patients, families, visitors, and coworkers in person and via communication tools in a professional manner.
Receives, prioritizes, organizes, and manages information at the central nursing station and throughout the unit.
Schedules consultations, tests, procedures, and patient transport to other departments.
Enters accurate and timely information into the electronic medical record about admissions, discharges, and transfers to facilitate efficient patient flow through the unit.
Contacts ancillary service departments to obtain equipment, services, and supplies; tracks status and location; and uses designated processes for identifying and facilitating repairs.
May assist the manager with payroll duties or staff scheduling, or supervise unit secretaries; performs other duties as assigned.
Qualifications
High School Diploma or Equivalent (Required)
Associate Degree (Preferred)
Unit Coordinator Certification - National Association of Health Unit Coordinators, Inc. (Preferred)
Administrative support experience 2-3 years (Required)
Knowledge, Skills and Abilities
Proficiency with office procedures and equipment (filing, copying, scanning, printing, faxing).
Proficiency in MS Office.
Ability to proofread and edit written documents.
Ability to use phone system.
Managing one's own time and the time of others.
Strong verbal & written communication skills.
Strong interpersonal, written, and oral skills.
Ability to use standard office equipment.
Familiarity with medical terminology.
Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to delivering our employees with an exciting and rewarding career. Our culture is one of collaboration and innovation. We believe that by working together, we can achieve outstanding things. We are also committed to delivering our employees with a work-life balance that allows them to thrive both professionally and personally. If you are looking for an exciting and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work.
Remote Type Onsite
Work Location 55 Fruit Street
Scheduled Weekly Hours 24
Employee Type Regular
Work Shift Day (United States of America)
Pay Range $18.22 - $26.06/Hourly
EEO Statement The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
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Essential Functions (Key Roles & Responsibilities)
Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors, and the clinicians.
Effectively organizes priorities, completes tasks on time, and manages confidential patient information.
Partners with nursing to coordinate the day-to-day patient flow, including communication to key players regarding patient admissions, discharges, and transfers.
Provides outstanding service for every customer interaction.
Assists general administration of the floor or unit; greets and interacts with patients, families, visitors, and coworkers in person and via communication tools in a professional manner.
Receives, prioritizes, organizes, and manages information at the central nursing station and throughout the unit.
Schedules consultations, tests, procedures, and patient transport to other departments.
Enters accurate and timely information into the electronic medical record about admissions, discharges, and transfers to facilitate efficient patient flow through the unit.
Contacts ancillary service departments to obtain equipment, services, and supplies; tracks status and location; and uses designated processes for identifying and facilitating repairs.
May assist the manager with payroll duties or staff scheduling, or supervise unit secretaries; performs other duties as assigned.
Qualifications
High School Diploma or Equivalent (Required)
Associate Degree (Preferred)
Unit Coordinator Certification - National Association of Health Unit Coordinators, Inc. (Preferred)
Administrative support experience 2-3 years (Required)
Knowledge, Skills and Abilities
Proficiency with office procedures and equipment (filing, copying, scanning, printing, faxing).
Proficiency in MS Office.
Ability to proofread and edit written documents.
Ability to use phone system.
Managing one's own time and the time of others.
Strong verbal & written communication skills.
Strong interpersonal, written, and oral skills.
Ability to use standard office equipment.
Familiarity with medical terminology.
Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to delivering our employees with an exciting and rewarding career. Our culture is one of collaboration and innovation. We believe that by working together, we can achieve outstanding things. We are also committed to delivering our employees with a work-life balance that allows them to thrive both professionally and personally. If you are looking for an exciting and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work.
Remote Type Onsite
Work Location 55 Fruit Street
Scheduled Weekly Hours 24
Employee Type Regular
Work Shift Day (United States of America)
Pay Range $18.22 - $26.06/Hourly
EEO Statement The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
#J-18808-Ljbffr