A-Line Staffing Solutions LLC
Patient Services Coordinator
Location:
Plano, TX Schedule:
Monday–Friday, 8:00 a.m.–5:00 p.m. CST Compensation:
$24.00 per hour Hiring Status:
Managers are actively interviewing
About the Role A leading healthcare organization is seeking a professional, detail-oriented
Patient Services Coordinator
to serve as the first point of contact for patients and visitors. This role is ideal for someone who excels in a fast-paced clinical environment, values patient experience, and brings strong administrative and communication skills to the team. This position plays a vital part in ensuring smooth daily operations by managing front-office duties, supporting clinical staff, and maintaining efficient patient flow—all while delivering exceptional customer service.
Key Responsibilities Greet and check in patients and visitors promptly and professionally, ensuring a welcoming and efficient experience. Provide required patient forms, review for completeness, collect co-pays and balances, and update demographic and insurance information. Answer, screen, and route incoming calls; respond to routine questions and relay accurate messages to clinical staff in a timely manner. Schedule and confirm patient appointments, including follow-up visits, in alignment with office and provider guidelines. Manage patient check-out, provide appointment details, and handle cancellations or rescheduling as needed. Maintain an organized lobby and front-office area; ensure adequate inventory of forms and office supplies. File charts, forms, and documentation while adhering to all confidentiality, state, federal, and HIPAA regulations. Assist with general administrative tasks and support daily clinic operations as assigned.
Qualifications High school diploma or equivalent required. Minimum of 12 months experience in a medical front office or receptionist role, including scheduling and insurance processing. Proficiency in medical scheduling systems and Microsoft Office (Outlook, Word, Excel). Strong communication, organization, and customer service skills. Reliable, punctual, and committed to maintaining excellent attendance.
Why This Opportunity Stands Out Stable, full-time weekday schedule—no evenings or weekends. Supportive, patient-centered environment with a collaborative team culture. Opportunity to make a meaningful difference in the patient experience every day.
Qualified candidates are encouraged to apply promptly—interviews are actively in progress.
Plano, TX Schedule:
Monday–Friday, 8:00 a.m.–5:00 p.m. CST Compensation:
$24.00 per hour Hiring Status:
Managers are actively interviewing
About the Role A leading healthcare organization is seeking a professional, detail-oriented
Patient Services Coordinator
to serve as the first point of contact for patients and visitors. This role is ideal for someone who excels in a fast-paced clinical environment, values patient experience, and brings strong administrative and communication skills to the team. This position plays a vital part in ensuring smooth daily operations by managing front-office duties, supporting clinical staff, and maintaining efficient patient flow—all while delivering exceptional customer service.
Key Responsibilities Greet and check in patients and visitors promptly and professionally, ensuring a welcoming and efficient experience. Provide required patient forms, review for completeness, collect co-pays and balances, and update demographic and insurance information. Answer, screen, and route incoming calls; respond to routine questions and relay accurate messages to clinical staff in a timely manner. Schedule and confirm patient appointments, including follow-up visits, in alignment with office and provider guidelines. Manage patient check-out, provide appointment details, and handle cancellations or rescheduling as needed. Maintain an organized lobby and front-office area; ensure adequate inventory of forms and office supplies. File charts, forms, and documentation while adhering to all confidentiality, state, federal, and HIPAA regulations. Assist with general administrative tasks and support daily clinic operations as assigned.
Qualifications High school diploma or equivalent required. Minimum of 12 months experience in a medical front office or receptionist role, including scheduling and insurance processing. Proficiency in medical scheduling systems and Microsoft Office (Outlook, Word, Excel). Strong communication, organization, and customer service skills. Reliable, punctual, and committed to maintaining excellent attendance.
Why This Opportunity Stands Out Stable, full-time weekday schedule—no evenings or weekends. Supportive, patient-centered environment with a collaborative team culture. Opportunity to make a meaningful difference in the patient experience every day.
Qualified candidates are encouraged to apply promptly—interviews are actively in progress.