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City and County of San Francisco

IS Business Analyst-Principal - ITS (SFPUC) - 1054

City and County of San Francisco, San Francisco, California, United States, 94199

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IS Business Analyst-Principal - ITS (SFPUC) - 1054 1 day ago Be among the first 25 applicants

Project Disaster Recovery

Location 525 Golden Gate Ave., San Francisco, CA

Hours Monday – Friday, 8:00 am – 5:00 pm

Position Description Under the general guidance of IS Project Director, this Principal Business Analyst (Disaster Recovery) will be focused on leading and executing our organization's disaster recovery and business continuity initiatives. This senior-level position is responsible for developing, implementing, and maintaining comprehensive disaster recovery strategies that protect our critical business operations and ensure rapid restoration capabilities in the event of a disruption. This role requires business acumen to collaborate internally agencywide and within larger Citywide disaster recovery programs to meet regulatory requirements, industry standards, and City DPR3 policies.

Disaster Recovery Plan Development & Maintenance

Lead the development of comprehensive enterprise-wide disaster recovery and business continuity plans aligned with organizational objectives and risk tolerance

Conduct thorough documentation of all critical systems, applications, data, and dependencies within the plan

Create detailed recovery procedures and step-by-step runbooks for each critical system and application

Establish and document recovery time objectives (RTO) and recovery point objectives (RPO) for all business-critical systems

Maintain up-to-date disaster recovery plans through regular reviews and updates (minimally quarterly or upon significant infrastructure changes)

Coordinate with system owners and business units to gather requirements and ensure plan accuracy and completeness

Document disaster recovery roles, responsibilities, and escalation procedures

Develop and maintain the Disaster Recovery Plan documentation, including executive summaries and detailed technical appendices

Ensure disaster recovery plans address various disaster scenarios (natural disasters, cyberattacks, infrastructure failures, etc.)

Archive and version control all disaster recovery documentation for historical reference and compliance

Strategic Planning & Infrastructure Design

Conduct comprehensive risk assessments and business impact analyses to identify critical systems and recovery priorities

Design recovery architectures and failover strategies for mission-critical applications and infrastructure

Evaluate and recommend disaster recovery technologies and solutions that align with organizational needs and budget

Develop disaster recovery strategies across multiple infrastructure environments (on-premises, cloud, hybrid)

Program Management & Implementation

Lead cross-functional teams to implement disaster recovery solutions across multiple business units and technical domains

Oversee procurement, configuration, and deployment of disaster recovery technologies and platforms

Manage disaster recovery budgets and resource allocation

Develop and manage disaster recovery documentation, runbooks, and standard operating procedures

Testing & Validation

Plan and execute regular disaster recovery drills and full-scale exercises to validate plan effectiveness

Analyze test results, identify gaps, and recommend improvements to recovery procedures

Maintain detailed records of all testing activities and outcomes

Coordinate with business stakeholders on tabletop exercises and scenario-based planning

Compliance & Governance

Ensure disaster recovery programs meet regulatory requirements and industry standards (ISO 27001)

Maintain compliance documentation and audit readiness

Develop disaster recovery policies and procedures

Conduct training and awareness programs for staff

Perform other related duties as assigned

Seniority level Mid-Senior level

Employment type Full-time

Job function Research, Analyst, and Information Technology

Industries IT Services and IT Consulting, Accounting, and Business Consulting and Services

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