Popeyes Louisiana Kitchen
Field Franchise Operations Director, Popeyes Louisiana Kitchen, US Central
Popeyes Louisiana Kitchen, Chicago, Illinois, United States, 60290
Field Franchise Operations Director, Popeyes Louisiana Kitchen, US Central
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Restaurant Brands International Inc. (RBI) is one of the world's largest quick‑service restaurant companies with nearly $45 billion in annual system‑wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four iconic QSR brands—TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®—and is committed to growth, sustainability, and community support through its Restaurant Brands for Good framework.
Job Summary Reporting to the Popeyes Regional Vice President, Central & West Division, this role leads the Central Division overseeing operations, profitability, and growth for 500+ restaurants across 40+ franchisee organizations. The ideal candidate is a proven leader in multi‑unit QSR or franchise operations, with strong business acumen, strategic thinking, and the ability to build relationships across a diverse group of individuals.
Roles & Responsibilities Business Leadership & Performance
Drive regional profitability (franchisee and Popeyes P&L management), operational excellence, and brand consistency across all franchisee locations.
Develop and execute strategic initiatives in partnership with RSC teams to drive sales and traffic, enhance operational efficiency, and improve unit‑level economics.
Analyze key performance metrics, identify opportunities, and provide data‑driven insights to franchisees and leadership.
Franchisee Support & Relationship Management
Serve as the primary liaison between the Popeyes brand and franchisees, fostering strong partnerships and ensuring brand alignment.
Guide franchisees and their teams in implementing best practices, ensuring brand standards enforcement, and maximizing profitability.
Support new store openings, remodels, and market expansion efforts with existing and new franchisees.
Operational & Team Leadership
Lead and mentor a team of franchise business partners and operations partners responsible for operations, sales, and business development within the region.
Collaborate cross‑functionally with marketing, supply chain, and finance teams to drive initiatives.
Ensure compliance with franchise agreements, operational guidelines, and food safety standards.
Skills & Qualifications
10 years of experience; specific experience in Franchise Operations or Company Operations within the QSR industry preferred.
Strong financial acumen with experience in P&L management and business performance analysis.
Proven ability to influence and collaborate with franchisees and stakeholders at all levels.
Experience leading teams and driving business growth in a complex, multi‑unit environment.
Excellent communication, negotiation, and problem‑solving skills.
Bachelor’s degree in business or related field, or equivalent experience in QSR.
This position requires frequent travel within the Central region.
Salary Base salary range of $180,000 – $200,000. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills.
This position is eligible to participate in the Company’s annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics. This position may also be eligible for additional compensation in the form of equity grants pursuant to the Company’s long‑term incentive plan.
Benefits This position is benefits eligible and offers a comprehensive package including health benefits (medical, dental, vision, and life insurance) offered upon hire date, fertility benefits to support family planning needs, a 401(k) plan with Company match available after the first year of service, time‑off programs (including PTO, sick leave, Company‑observed holidays, and parental leave), short‑term and long‑term disability insurance, and telemedicine & mental wellness support. Eligibility requirements apply to certain benefits and resources, and may vary based on job classification, location, and length of employment. We are equally committed to professional development, offering various learning and development courses.
Equal Employment Opportunity Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI’s policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
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Restaurant Brands International Inc. (RBI) is one of the world's largest quick‑service restaurant companies with nearly $45 billion in annual system‑wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four iconic QSR brands—TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®—and is committed to growth, sustainability, and community support through its Restaurant Brands for Good framework.
Job Summary Reporting to the Popeyes Regional Vice President, Central & West Division, this role leads the Central Division overseeing operations, profitability, and growth for 500+ restaurants across 40+ franchisee organizations. The ideal candidate is a proven leader in multi‑unit QSR or franchise operations, with strong business acumen, strategic thinking, and the ability to build relationships across a diverse group of individuals.
Roles & Responsibilities Business Leadership & Performance
Drive regional profitability (franchisee and Popeyes P&L management), operational excellence, and brand consistency across all franchisee locations.
Develop and execute strategic initiatives in partnership with RSC teams to drive sales and traffic, enhance operational efficiency, and improve unit‑level economics.
Analyze key performance metrics, identify opportunities, and provide data‑driven insights to franchisees and leadership.
Franchisee Support & Relationship Management
Serve as the primary liaison between the Popeyes brand and franchisees, fostering strong partnerships and ensuring brand alignment.
Guide franchisees and their teams in implementing best practices, ensuring brand standards enforcement, and maximizing profitability.
Support new store openings, remodels, and market expansion efforts with existing and new franchisees.
Operational & Team Leadership
Lead and mentor a team of franchise business partners and operations partners responsible for operations, sales, and business development within the region.
Collaborate cross‑functionally with marketing, supply chain, and finance teams to drive initiatives.
Ensure compliance with franchise agreements, operational guidelines, and food safety standards.
Skills & Qualifications
10 years of experience; specific experience in Franchise Operations or Company Operations within the QSR industry preferred.
Strong financial acumen with experience in P&L management and business performance analysis.
Proven ability to influence and collaborate with franchisees and stakeholders at all levels.
Experience leading teams and driving business growth in a complex, multi‑unit environment.
Excellent communication, negotiation, and problem‑solving skills.
Bachelor’s degree in business or related field, or equivalent experience in QSR.
This position requires frequent travel within the Central region.
Salary Base salary range of $180,000 – $200,000. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills.
This position is eligible to participate in the Company’s annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics. This position may also be eligible for additional compensation in the form of equity grants pursuant to the Company’s long‑term incentive plan.
Benefits This position is benefits eligible and offers a comprehensive package including health benefits (medical, dental, vision, and life insurance) offered upon hire date, fertility benefits to support family planning needs, a 401(k) plan with Company match available after the first year of service, time‑off programs (including PTO, sick leave, Company‑observed holidays, and parental leave), short‑term and long‑term disability insurance, and telemedicine & mental wellness support. Eligibility requirements apply to certain benefits and resources, and may vary based on job classification, location, and length of employment. We are equally committed to professional development, offering various learning and development courses.
Equal Employment Opportunity Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI’s policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
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