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Grand Hyatt

Senior Sales Manager

Grand Hyatt, Miami, Florida, us, 33222

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Senior Sales Manager Grand Hyatt Miami Beach Convention Center

Summary Located at 17th Street and Convention Center Drive, the Grand Hyatt Miami Beach set to open in 2027 will be an 800-room, 17-story luxury hotel adjacent to the Miami Beach Convention Center, with seamless access via a climate‑controlled skybridge. Guests will enjoy 12 floors of stylish accommodations, including 52 suites with stunning views, a resort‑style pool deck, a signature restaurant, a lobby lounge and bar, and street‑level retail designed to enhance the pedestrian experience. With four floors of meeting and ballroom spaces, the hotel will complement the Convention Center’s event programming, making it a premier destination for business and leisure travelers alike.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

As a Senior Sales Manager you will be a fully competent individual who has experience in the sales process and function of a hotel. You will be a career sales professional and a top producer within hotel sales who has demonstrated through performance a commitment and expertise in direct sales. Responsibilities include selling guest rooms, meeting space and other Hyatt services to customer groups, managing accounts, and conducting site inspections, solicits and generates business. Duties also include preparing and presenting effective proposals, maintaining well‑organized documentation and reports, utilizing Hyatt systems and coordinating customer service requirements as appropriate. You will also participate and may lead event meetings, sales and other staff meetings. Working as a team member with the sales and catering staff, you will be in close contact with assigned Administrative Assistant and other support staff. You will solicit, through direct sales and marketing contacts, the most complex accounts, which exhibit potential for business. This role may take on leadership functions and assist the Director of Sales & Marketing with projects.

Qualifications

A minimum of 5 years of successful hotel sales experience at a large/convention hotel

A true desire to satisfy the needs of others in a fast‑paced environment

Refined verbal and written communication skills

Must have 3-5 years of hotel sales experience

Must be proficient in general computer knowledge

Must have selling, negotiating, business writing and presentation skills training

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Sales and Business Development

Industry Hospitality

Location: Miami, FL

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