Georgetown University
Seasonal Program Coordinator, Summer and Special Programs
Georgetown University, Washington, District of Columbia, us, 20022
Seasonal Program Coordinator, Summer and Special Programs
Georgetown University comprises two unique campuses in the nation's capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.
Job Overview The PSSA/PC is a position responsible for managing a portfolio of summer and special programs from design and development through implementation, while also serving as the primary liaison for students and families applying to these programs. In addition to providing frontline support for inquiries related to admissions, academics, student life, and campus services, the role oversees program operations to ensure the delivery of high-quality academic experiences.
Additional duties include, but are not limited to:
Program Management
Customer Service
Relationship Management
Program Delivery
Other duties as assigned
Work Interactions The PC/PSSA reports to the Director of Program Management and collaborates with the Parent and Student Services Team. The role engages with a range of internal stakeholders, including Admissions, Marketing, Registrar, Student Affairs, and Finance Teams, to ensure smooth program delivery. Externally, the PC/PSSA serves as a primary liaison for students, families, vendors, and partner schools, supporting operations and maintaining Georgetown's high standards of service.
Requirements and Qualifications
A Bachelor's degree and up to 1 year experience working in academic program management required, 2 years preferred, or equivalent combination of education and relevant work experience
Some prior experience working in Customer Service is preferred
Strong attention to detail and organizational skills plus excellent oral and written communication
Be able to work effectively in a fast-paced environment and adapt to changing priorities
Must be proficient in Google Workspace and MS Suite
Work Mode Designation This position has been designated as Hybrid. Work may be remote from September 1st through March 31st but must be in-person at least two days a week April 1st through August 31st on main campus. Additional days may be required to meet programmatic needs. The position will also attend select program events such as check‑in, closing ceremonies, and orientations.
Pay Range The projected hourly pay range for this position is: $23.80 – $29.08.
Submission Guidelines To be considered an applicant for any position at Georgetown University, you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.
Need Assistance If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please visit the Office of Institutional Diversity, Equity, and Inclusive Advancement (IDEAA) at 202‑687‑4798 or ideaa@georgetown.edu. For assistance with the application process, call 202‑687‑2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.
EEO Statement GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.
Benefits Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work‑life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.
To apply To apply, visit https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/Main-Campus/Seasonal-Program-Coordinator--Summer-and-Special-Programs_JR24478
#J-18808-Ljbffr
Job Overview The PSSA/PC is a position responsible for managing a portfolio of summer and special programs from design and development through implementation, while also serving as the primary liaison for students and families applying to these programs. In addition to providing frontline support for inquiries related to admissions, academics, student life, and campus services, the role oversees program operations to ensure the delivery of high-quality academic experiences.
Additional duties include, but are not limited to:
Program Management
Customer Service
Relationship Management
Program Delivery
Other duties as assigned
Work Interactions The PC/PSSA reports to the Director of Program Management and collaborates with the Parent and Student Services Team. The role engages with a range of internal stakeholders, including Admissions, Marketing, Registrar, Student Affairs, and Finance Teams, to ensure smooth program delivery. Externally, the PC/PSSA serves as a primary liaison for students, families, vendors, and partner schools, supporting operations and maintaining Georgetown's high standards of service.
Requirements and Qualifications
A Bachelor's degree and up to 1 year experience working in academic program management required, 2 years preferred, or equivalent combination of education and relevant work experience
Some prior experience working in Customer Service is preferred
Strong attention to detail and organizational skills plus excellent oral and written communication
Be able to work effectively in a fast-paced environment and adapt to changing priorities
Must be proficient in Google Workspace and MS Suite
Work Mode Designation This position has been designated as Hybrid. Work may be remote from September 1st through March 31st but must be in-person at least two days a week April 1st through August 31st on main campus. Additional days may be required to meet programmatic needs. The position will also attend select program events such as check‑in, closing ceremonies, and orientations.
Pay Range The projected hourly pay range for this position is: $23.80 – $29.08.
Submission Guidelines To be considered an applicant for any position at Georgetown University, you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.
Need Assistance If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please visit the Office of Institutional Diversity, Equity, and Inclusive Advancement (IDEAA) at 202‑687‑4798 or ideaa@georgetown.edu. For assistance with the application process, call 202‑687‑2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.
EEO Statement GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.
Benefits Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work‑life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.
To apply To apply, visit https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/Main-Campus/Seasonal-Program-Coordinator--Summer-and-Special-Programs_JR24478
#J-18808-Ljbffr