Accton
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This range is provided by Accton. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $105,000.00/yr - $125,000.00/yr
Additional compensation types Annual Bonus
About us Accton Technology Corporation, founded in 1988, is a leading networking hardware and solution provider. With more than three decades of experience, Accton specializes in the design and manufacturing of high-performance Ethernet switches, routers, and data center networking systems for top-tier global customers. Accton works closely with hyperscale and enterprise customers, providing deep engineering collaboration from early design through high-volume manufacturing.
In the global AI race, computing power is no longer limited by silicon alone, it is highly defined by thermal management and rack-level system integration. As power density skyrockets, the ability to integrate advanced liquid cooling and optimize power consumption has become the ultimate competitive advantage for the world’s leading data centers.
As a global leader in AI networking and open Infrastructure, Accton architects the high-performance cooling solutions that make Hyperscale AI and Large Language Models (LLMs) a reality. We are looking for visionary engineers to join our San Jose team at the bleeding edge of system Integration, solving the thermal bottlenecks that empower the next generation of AI innovation.
Role Overview We are seeking a Field Application Engineer (FAE) to support all rack-level system issues during NPI and early deployment stages. This role is well-suited for early-career, including recent graduates, as well as early mid-career engineers who are hands-on, customer-oriented, and eager to gain real-world experience working directly with our customer engineering teams.
This position serves as a key technical interface between Accton’s internal engineering teams and customer teams, supporting system- and rack-level solutions in on-site environments.
Responsibilities
Provide on-site system- and rack-level services during NPI and early production stages
Serve as the technical interface between customers and Accton engineering teams
Diagnoses and troubleshoots all hardware issues which may include switch subsystems, network connections, power and liquid cooling system functionalities.
Perform hands-on tasks including manual fixing, part replacement of delivered switch and rack system.
Respond promptly to customer issues and provide timely technical support
Support and maintain Accton’s lab operations, including basic setup and functionality checks.
Travel approximately 10–20% as required for customer support.
Qualifications
Bachelor’s degree in electrical engineering, computer engineering, mechanical engineering, or IT-related field.
Fundamental understanding of servers, switch and networking system. Thermal engineering background is preferable.
Ability to comprehendand work with complex mechanical systems (e.g., racks, CDU, liquid cooling loops)
Familiarity with lab environments and networking, thermal/fluid testing.
Strong engineering problem-solving skills, with the ability to identify root causes using theory, test data, and observations
Exposure to or experience with liquid cooling systems (component or system level) is a plus
Rack integration experience is a plus
Self-motivated, customer-oriented, and comfortable working in on-site environments
Good communication skills and ability to collaborate across cross-functional teams
Team player able to work with people from diverse backgrounds
Benefits
Medical, Dental, and Vision Insurance
Life, AD&D, Short Term Disability, and Long-Term Disability insurance
HSA, Health Care FSA
Employee Assistance Program, Wellbeing Resources, Caregiver Support, Commuter Benefits
Adoption Assistance
Training & Development Online Courses
Vacation and Sick Leave
Paid holidays
Perks at Work
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Referrals increase your chances of interviewing at Accton by 2x
Get notified about new Field Application Engineer jobs in
San Jose, CA .
#J-18808-Ljbffr
This range is provided by Accton. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $105,000.00/yr - $125,000.00/yr
Additional compensation types Annual Bonus
About us Accton Technology Corporation, founded in 1988, is a leading networking hardware and solution provider. With more than three decades of experience, Accton specializes in the design and manufacturing of high-performance Ethernet switches, routers, and data center networking systems for top-tier global customers. Accton works closely with hyperscale and enterprise customers, providing deep engineering collaboration from early design through high-volume manufacturing.
In the global AI race, computing power is no longer limited by silicon alone, it is highly defined by thermal management and rack-level system integration. As power density skyrockets, the ability to integrate advanced liquid cooling and optimize power consumption has become the ultimate competitive advantage for the world’s leading data centers.
As a global leader in AI networking and open Infrastructure, Accton architects the high-performance cooling solutions that make Hyperscale AI and Large Language Models (LLMs) a reality. We are looking for visionary engineers to join our San Jose team at the bleeding edge of system Integration, solving the thermal bottlenecks that empower the next generation of AI innovation.
Role Overview We are seeking a Field Application Engineer (FAE) to support all rack-level system issues during NPI and early deployment stages. This role is well-suited for early-career, including recent graduates, as well as early mid-career engineers who are hands-on, customer-oriented, and eager to gain real-world experience working directly with our customer engineering teams.
This position serves as a key technical interface between Accton’s internal engineering teams and customer teams, supporting system- and rack-level solutions in on-site environments.
Responsibilities
Provide on-site system- and rack-level services during NPI and early production stages
Serve as the technical interface between customers and Accton engineering teams
Diagnoses and troubleshoots all hardware issues which may include switch subsystems, network connections, power and liquid cooling system functionalities.
Perform hands-on tasks including manual fixing, part replacement of delivered switch and rack system.
Respond promptly to customer issues and provide timely technical support
Support and maintain Accton’s lab operations, including basic setup and functionality checks.
Travel approximately 10–20% as required for customer support.
Qualifications
Bachelor’s degree in electrical engineering, computer engineering, mechanical engineering, or IT-related field.
Fundamental understanding of servers, switch and networking system. Thermal engineering background is preferable.
Ability to comprehendand work with complex mechanical systems (e.g., racks, CDU, liquid cooling loops)
Familiarity with lab environments and networking, thermal/fluid testing.
Strong engineering problem-solving skills, with the ability to identify root causes using theory, test data, and observations
Exposure to or experience with liquid cooling systems (component or system level) is a plus
Rack integration experience is a plus
Self-motivated, customer-oriented, and comfortable working in on-site environments
Good communication skills and ability to collaborate across cross-functional teams
Team player able to work with people from diverse backgrounds
Benefits
Medical, Dental, and Vision Insurance
Life, AD&D, Short Term Disability, and Long-Term Disability insurance
HSA, Health Care FSA
Employee Assistance Program, Wellbeing Resources, Caregiver Support, Commuter Benefits
Adoption Assistance
Training & Development Online Courses
Vacation and Sick Leave
Paid holidays
Perks at Work
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Referrals increase your chances of interviewing at Accton by 2x
Get notified about new Field Application Engineer jobs in
San Jose, CA .
#J-18808-Ljbffr