City and County of San Francisco
Disaster Recovery Principal Business Analyst (IS Business Analyst-Principal) - I
City and County of San Francisco, San Francisco, California, United States, 94199
Disaster Recovery Principal Business Analyst (IS Business Analyst-Principal) – ITS (SFPUC) – 1054
Company:
San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, SFPUC serves more than 2.7 million customers across eight counties. Our mission is to provide high‑quality, efficient, and reliable water, power, and wastewater services while valuing environmental and community interests.
Job Description Location:
525 Golden Gate Ave., San Francisco, CA Hours:
Monday – Friday, 8:00 am – 5:00 pm Appointment type:
Exempt – this position is excluded from the competitive Civil Service examination process and may be terminated at the discretion of the Appointing Officer. The appointment shall not exceed 36 months.
Position Description Under the guidance of the IS Project Director, this senior‑level Principal Business Analyst will lead and execute the organization’s disaster recovery and business continuity initiatives. The role requires business acumen to collaborate agencywide and within larger city‑wide disaster recovery programs to meet regulatory requirements, industry standards, and City DPR3 policies.
Essential Functions Disaster Recovery Plan Development & Maintenance
Lead the development of comprehensive enterprise‑wide disaster recovery and business continuity plans aligned with organizational objectives and risk tolerance
Conduct thorough documentation of all critical systems, applications, data, and dependencies within the plan
Create detailed recovery procedures and step‑by‑step runbooks for each critical system and application
Establish and document recovery time objectives (RTO) and recovery point objectives (RPO) for all business‑critical systems
Maintain up‑to‑date disaster recovery plans through regular reviews and updates (minimally quarterly or upon significant infrastructure changes)
Coordinate with system owners and business units to gather requirements and ensure plan accuracy and completeness
Document disaster recovery roles, responsibilities, and escalation procedures
Develop and maintain the Disaster Recovery Plan documentation, including executive summaries and detailed technical appendices
Ensure disaster recovery plans address various disaster scenarios (natural disasters, cyberattacks, infrastructure failures, etc.)
Archive and version control all disaster recovery documentation for historical reference and compliance
Strategic Planning & Infrastructure Design
Conduct comprehensive risk assessments and business impact analyses to identify critical systems and recovery priorities
Design recovery architectures and failover strategies for mission‑critical applications and infrastructure
Evaluate and recommend disaster recovery technologies and solutions that align with organizational needs and budget
Develop disaster recovery strategies across multiple infrastructure environments (on‑premises, cloud, hybrid)
Program Management & Implementation
Lead cross‑functional teams to implement disaster recovery solutions across multiple business units and technical domains
Oversee procurement, configuration, and deployment of disaster recovery technologies and platforms
Manage disaster recovery budgets and resource allocation
Develop and manage disaster recovery documentation, runbooks, and standard operating procedures
Testing & Validation
Plan and execute regular disaster recovery drills and full‑scale exercises to validate plan effectiveness
Analyze test results, identify gaps, and recommend improvements to recovery procedures
Maintain detailed records of all testing activities and outcomes
Coordinate with business stakeholders on tabletop exercises and scenario‑based planning
Compliance & Governance
Ensure disaster recovery programs meet regulatory requirements and industry standards (ISO 27001)
Maintain compliance documentation and audit readiness
Develop disaster recovery policies and procedures
Conduct training and awareness programs for staff
Perform other related duties as assigned
Qualifications Minimum Qualifications:
Applicants must meet the requirement by the final filing date unless otherwise noted.
Education:
Associate degree in business administration, public administration, information systems, economics, finance, computer science, or a closely related field from an accredited institution, OR equivalent in total course credits (at least 60 semester or 90 quarter credits, with a minimum of 20 semester or 30 quarter credits in one of the listed fields).
Experience:
Five (5) years in the information systems field, including system analysis, business process design, development and implementation of business applications, or IT project management.
Substitution:
Up to two (2) years of experience may substitute for the required degree on a year‑for‑year basis.
Additional:
Completion of the 1010 Information Systems Trainee Program may also substitute for the required degree.
Desired Qualifications
Utility industry experience
Six Sigma or similar process improvement certification
Experience with security and network infrastructure
Knowledge of IT service management frameworks (ITIL)
Verification of Education and Experience All applications are reviewed to ensure compliance with minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.
Application Process
Select the “I’m Interested” button and follow instructions on the screen at
https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/
Complete the online application through the City and County of San Francisco portal
Ensure your email address is accurate and not blocked by spam filters for crucial communication
Retain the confirmation email sent from notification@careers.sf.gov confirming receipt of your application
Reference the job analyst for questions: Sanly Guan (Sguan@sfwater.org)
Equal Employment Opportunity The City and County of San Francisco encourages women, minorities, and persons with disabilities to apply. Applicants will be considered regardless of sex, race, age, religion, color, national origin, ancestry, physical or mental disability, medical condition, HIV/AIDS status, genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or any other protected category under the law.
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San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, SFPUC serves more than 2.7 million customers across eight counties. Our mission is to provide high‑quality, efficient, and reliable water, power, and wastewater services while valuing environmental and community interests.
Job Description Location:
525 Golden Gate Ave., San Francisco, CA Hours:
Monday – Friday, 8:00 am – 5:00 pm Appointment type:
Exempt – this position is excluded from the competitive Civil Service examination process and may be terminated at the discretion of the Appointing Officer. The appointment shall not exceed 36 months.
Position Description Under the guidance of the IS Project Director, this senior‑level Principal Business Analyst will lead and execute the organization’s disaster recovery and business continuity initiatives. The role requires business acumen to collaborate agencywide and within larger city‑wide disaster recovery programs to meet regulatory requirements, industry standards, and City DPR3 policies.
Essential Functions Disaster Recovery Plan Development & Maintenance
Lead the development of comprehensive enterprise‑wide disaster recovery and business continuity plans aligned with organizational objectives and risk tolerance
Conduct thorough documentation of all critical systems, applications, data, and dependencies within the plan
Create detailed recovery procedures and step‑by‑step runbooks for each critical system and application
Establish and document recovery time objectives (RTO) and recovery point objectives (RPO) for all business‑critical systems
Maintain up‑to‑date disaster recovery plans through regular reviews and updates (minimally quarterly or upon significant infrastructure changes)
Coordinate with system owners and business units to gather requirements and ensure plan accuracy and completeness
Document disaster recovery roles, responsibilities, and escalation procedures
Develop and maintain the Disaster Recovery Plan documentation, including executive summaries and detailed technical appendices
Ensure disaster recovery plans address various disaster scenarios (natural disasters, cyberattacks, infrastructure failures, etc.)
Archive and version control all disaster recovery documentation for historical reference and compliance
Strategic Planning & Infrastructure Design
Conduct comprehensive risk assessments and business impact analyses to identify critical systems and recovery priorities
Design recovery architectures and failover strategies for mission‑critical applications and infrastructure
Evaluate and recommend disaster recovery technologies and solutions that align with organizational needs and budget
Develop disaster recovery strategies across multiple infrastructure environments (on‑premises, cloud, hybrid)
Program Management & Implementation
Lead cross‑functional teams to implement disaster recovery solutions across multiple business units and technical domains
Oversee procurement, configuration, and deployment of disaster recovery technologies and platforms
Manage disaster recovery budgets and resource allocation
Develop and manage disaster recovery documentation, runbooks, and standard operating procedures
Testing & Validation
Plan and execute regular disaster recovery drills and full‑scale exercises to validate plan effectiveness
Analyze test results, identify gaps, and recommend improvements to recovery procedures
Maintain detailed records of all testing activities and outcomes
Coordinate with business stakeholders on tabletop exercises and scenario‑based planning
Compliance & Governance
Ensure disaster recovery programs meet regulatory requirements and industry standards (ISO 27001)
Maintain compliance documentation and audit readiness
Develop disaster recovery policies and procedures
Conduct training and awareness programs for staff
Perform other related duties as assigned
Qualifications Minimum Qualifications:
Applicants must meet the requirement by the final filing date unless otherwise noted.
Education:
Associate degree in business administration, public administration, information systems, economics, finance, computer science, or a closely related field from an accredited institution, OR equivalent in total course credits (at least 60 semester or 90 quarter credits, with a minimum of 20 semester or 30 quarter credits in one of the listed fields).
Experience:
Five (5) years in the information systems field, including system analysis, business process design, development and implementation of business applications, or IT project management.
Substitution:
Up to two (2) years of experience may substitute for the required degree on a year‑for‑year basis.
Additional:
Completion of the 1010 Information Systems Trainee Program may also substitute for the required degree.
Desired Qualifications
Utility industry experience
Six Sigma or similar process improvement certification
Experience with security and network infrastructure
Knowledge of IT service management frameworks (ITIL)
Verification of Education and Experience All applications are reviewed to ensure compliance with minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.
Application Process
Select the “I’m Interested” button and follow instructions on the screen at
https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/
Complete the online application through the City and County of San Francisco portal
Ensure your email address is accurate and not blocked by spam filters for crucial communication
Retain the confirmation email sent from notification@careers.sf.gov confirming receipt of your application
Reference the job analyst for questions: Sanly Guan (Sguan@sfwater.org)
Equal Employment Opportunity The City and County of San Francisco encourages women, minorities, and persons with disabilities to apply. Applicants will be considered regardless of sex, race, age, religion, color, national origin, ancestry, physical or mental disability, medical condition, HIV/AIDS status, genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or any other protected category under the law.
#J-18808-Ljbffr