Boston Consulting Group (BCG)
Platform Engineer Manager - Applications
Boston Consulting Group (BCG), Boston, Massachusetts, us, 02298
Platform Engineer Manager - Applications
Join Boston Consulting Group (BCG) as a Platform Engineer Manager – Applications. BCG partners with leaders in business and society to solve complex challenges. This role focuses on leading the engineering, administration, and optimization of personal productivity applications across BCG.
Key Responsibilities
Engineering & Administration – manage and configure enterprise application services across both legacy and cloud platforms; lead upgrades, rollouts, patching, and migrations.
Conduct health checks, monitoring, troubleshooting, and performance tuning of productivity tools.
Integrate applications with third‑party platforms or in‑house solutions; support complex deployments and ensure high availability.
Governance, Documentation & Support – define and maintain SOPs, administrative practices, and end‑user documentation; develop governance frameworks around licensing, lifecycle, and architecture.
Provide Tier 3 escalation support and resolve complex technical issues; mentor service desk teams.
Collaboration & Cross‑Team Engagement – coordinate with network, security, and support teams for seamless service delivery; participate in planning, migrations, upgrades, and project execution; liaise directly with vendors such as Microsoft and Adobe.
Core Focus Areas
Deliver engineering and operational support for Microsoft 365 apps, Adobe Acrobat, MS Forms, and other productivity tools.
Drive standardization and operational consistency across the firm’s application portfolio; guide the M365 Application Governance Council.
Contribute to the strategy and implementation of productivity‑enhancing tools firmwide.
Experience Required
5+ years managing enterprise‑grade applications, 3–5 years in Microsoft 365 administration.
Proven experience in Adobe Creative Cloud deployment.
Strong background in enterprise M365 configuration, governance, and automation tools (Power Automate, PowerShell, Microsoft Graph API).
Advanced scripting and data analysis using PowerShell, GraphAPI, SQL, and Power BI for bulk administration, service management, reporting, and visualising metrics.
Experience with Azure AD, Conditional Access, Defender for Office 365, Intune; cross‑platform application management (Windows, Mac OS, iOS).
Application development lifecycle experience; incident management, security compliance, vulnerability remediation; KPI definition and reporting.
English proficiency (C2) demonstrated by IELTS 8.5+ or comparable.
B.S. CS/MIS or equivalent experience.
Preferred Qualifications
Certifications: MS‑100, MS‑101, SC‑300, AZ‑900.
Agile/Scrum and tools such as Jira, Confluence, Azure DevOps.
Enterprise‑level security policy enforcement and tooling compliance experience.
Strong communication skills, ability to convey technical issues to non‑technical stakeholders.
Organisational and time‑management skills; proactive problem‑solver; collaborative mindset; clear, confident communicator; strong documentation.
Compensation Base salary range for this role in Atlanta: $121,000 – $147,700. Total compensation includes base salary, annual discretionary performance bonus up to 16%, retirement contribution starting at 5% and moving to 10% after 2 years, and a market‑leading benefits package.
Benefits
Zero‑dollar health insurance premiums for employees, spouses, and children.
Low copays for doctor visits and prescriptions.
Dental coverage up to $5,000 in orthodontia benefits.
Vision insurance for glasses and contacts.
Reimbursement for gym memberships and fitness activities.
Fully vested profit‑sharing retirement fund & 401(k) options.
Paid parental leave, family benefits, and paid time off.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/ expression, national origin, disability, protected veteran status, or any other characteristic protected under law. BCG is an E‑Verify employer.
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Key Responsibilities
Engineering & Administration – manage and configure enterprise application services across both legacy and cloud platforms; lead upgrades, rollouts, patching, and migrations.
Conduct health checks, monitoring, troubleshooting, and performance tuning of productivity tools.
Integrate applications with third‑party platforms or in‑house solutions; support complex deployments and ensure high availability.
Governance, Documentation & Support – define and maintain SOPs, administrative practices, and end‑user documentation; develop governance frameworks around licensing, lifecycle, and architecture.
Provide Tier 3 escalation support and resolve complex technical issues; mentor service desk teams.
Collaboration & Cross‑Team Engagement – coordinate with network, security, and support teams for seamless service delivery; participate in planning, migrations, upgrades, and project execution; liaise directly with vendors such as Microsoft and Adobe.
Core Focus Areas
Deliver engineering and operational support for Microsoft 365 apps, Adobe Acrobat, MS Forms, and other productivity tools.
Drive standardization and operational consistency across the firm’s application portfolio; guide the M365 Application Governance Council.
Contribute to the strategy and implementation of productivity‑enhancing tools firmwide.
Experience Required
5+ years managing enterprise‑grade applications, 3–5 years in Microsoft 365 administration.
Proven experience in Adobe Creative Cloud deployment.
Strong background in enterprise M365 configuration, governance, and automation tools (Power Automate, PowerShell, Microsoft Graph API).
Advanced scripting and data analysis using PowerShell, GraphAPI, SQL, and Power BI for bulk administration, service management, reporting, and visualising metrics.
Experience with Azure AD, Conditional Access, Defender for Office 365, Intune; cross‑platform application management (Windows, Mac OS, iOS).
Application development lifecycle experience; incident management, security compliance, vulnerability remediation; KPI definition and reporting.
English proficiency (C2) demonstrated by IELTS 8.5+ or comparable.
B.S. CS/MIS or equivalent experience.
Preferred Qualifications
Certifications: MS‑100, MS‑101, SC‑300, AZ‑900.
Agile/Scrum and tools such as Jira, Confluence, Azure DevOps.
Enterprise‑level security policy enforcement and tooling compliance experience.
Strong communication skills, ability to convey technical issues to non‑technical stakeholders.
Organisational and time‑management skills; proactive problem‑solver; collaborative mindset; clear, confident communicator; strong documentation.
Compensation Base salary range for this role in Atlanta: $121,000 – $147,700. Total compensation includes base salary, annual discretionary performance bonus up to 16%, retirement contribution starting at 5% and moving to 10% after 2 years, and a market‑leading benefits package.
Benefits
Zero‑dollar health insurance premiums for employees, spouses, and children.
Low copays for doctor visits and prescriptions.
Dental coverage up to $5,000 in orthodontia benefits.
Vision insurance for glasses and contacts.
Reimbursement for gym memberships and fitness activities.
Fully vested profit‑sharing retirement fund & 401(k) options.
Paid parental leave, family benefits, and paid time off.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/ expression, national origin, disability, protected veteran status, or any other characteristic protected under law. BCG is an E‑Verify employer.
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