EPITEC
Job Title: Administrative Assistant I Location: Hybrid Job Type: Contract Expected Hours Per Week (must Include “per Week”)40 hours per week Schedule (include Days, Hours, Onsite/hybrid Or Remote) Monday – Friday, 8-5, Hybrid. Pay Range (must Include “per Hour”)21 per hour Job Description This entry-level role supports Customer Energy Management within Support Services , partnering with internal and external customers to deliver excellent customer service and administrative support. The position operates in a virtual team environment with individual accountability. Key Responsibilities
- Handle inbound and outbound customer calls and emails.
- Collect and input customer and project data.
- Process billing, permits, and tasks.
- Create notifications and orders.
- Collaborate with internal teams and third-party entities to ensure timely job completion.
- Follow established policies, procedures, and job aids.
- Communicate professionally with diverse teams and customers.
- Proficiency in Microsoft Word, Excel, Access, and Outlook.
- Detail-oriented, organized, and highly motivated.
- Strong team player with a positive attitude and willingness to learn.
- Experience with SAP Front/Back Office.
- Ability to operate plotters and scanners.
- Required: High School diploma or equivalent; 0–1 year of work experience.
- Preferred: Some college; prior administrative or clerical experience; SAP knowledge; strong customer service background.
- May involve lifting (5–35 lbs), travel, and occasional overtime.
- On-the-job training provided for skilled candidates.